Novotel Bandung
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Novotel Bandung
Novotel Bandung
Četverozvjezdični hotel Novotel Bandung nalazi se na strateškoj lokaciji, 1 km od željezničkog kolodvora Bandung, a nudi moderne pogodnosti i sadržaje poput besplatnog bežičnog interneta i vanjskog bazena.
Recenzije od 
Snimio anonimni putnik
Napisano: 28. srp 2026.
Boravak: srp, 2026
The staff are friendly, but the facility is a little bit old. The carpet smells, and the ceiling has dents from leaks.
Obitelji
Napisano: 11. sij 2026.
Boravak: sij, 2026
Family Holiday
Terima Kasih banyak untuk semua staff novotel, dari mulai FO, FB, dan HK atas pelayanannya selama menginap disana, kamar nya bagus, pelayanannya Juga, terima kasih buat staff restoran yg sudah membantu memberikan surprise ulang tahun terhadap istri saya,
Kalau boleh masukan aja buat tempat kegiatan anak - anak nya kalau bisa diperbarui lg da dilengkapi untuk permainan nya
Terima Kasih
Kalau boleh masukan aja buat tempat kegiatan anak - anak nya kalau bisa diperbarui lg da dilengkapi untuk permainan nya
Terima Kasih
Odgovor hotela
Napisano: 22. sij 2026.
Dear Beloved Guest,
We very much appreciate your comments regarding your stay at the Novotel Bandung.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Siswanto
Rooms Division Manager
We very much appreciate your comments regarding your stay at the Novotel Bandung.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Siswanto
Rooms Division Manager
Parovi
Napisano: 31. srp 2025.
Boravak: srp, 2025
Duty Manager lied & poor service from staffs
I am an ex Diamond Member and currently a Platinum Member. I had stayed in this hotel for many times and had been very satisfied and happy with the service by Ms. Ledi, the front office manager. This last visit on 31st July 2025 I learnt that Ledi was no longer part of the team and was instead serviced by Mr. Billy, the duty manager. What a disappointing experience it was.
First of all, Mr. Billy as duty manager had missed fulfilling our benefit as Platinum Member. Our room’s AC was not cool enough and very noisy all through the night. We came down to front desk anf complained at 3 am to staff IN FRONT OF Mr.Billy and our problem was poorly done. We were not given alternative room and was unable to get a good rest. The building facility was poorly maintained.
All of our requests which had been agreed by duty manager was casually neglected and he HAD THE NERVE TO LIE that our request was not available for Platinum Members. We then responded if it is the fact then we will email Accor Group to confirm. He then quickly changed his response and apologised that our requests were actually included in Platinum Member privilege. Very, VERY disappointed with this dishonest attitude and such a shame for Novotel Bandung to keep this standard of staff. I am now contemplating to move to another Accor Hotel if Novotel does not improve its standard of service.
First of all, Mr. Billy as duty manager had missed fulfilling our benefit as Platinum Member. Our room’s AC was not cool enough and very noisy all through the night. We came down to front desk anf complained at 3 am to staff IN FRONT OF Mr.Billy and our problem was poorly done. We were not given alternative room and was unable to get a good rest. The building facility was poorly maintained.
All of our requests which had been agreed by duty manager was casually neglected and he HAD THE NERVE TO LIE that our request was not available for Platinum Members. We then responded if it is the fact then we will email Accor Group to confirm. He then quickly changed his response and apologised that our requests were actually included in Platinum Member privilege. Very, VERY disappointed with this dishonest attitude and such a shame for Novotel Bandung to keep this standard of staff. I am now contemplating to move to another Accor Hotel if Novotel does not improve its standard of service.
Odgovor hotela
Napisano: 12. kol 2025.
Dear Mr. Ervilee,
Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Siswanto,
Rooms Division Manager
Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Siswanto,
Rooms Division Manager
Obitelji
Napisano: 12. lip 2025.
Boravak: svi, 2025
bad experience
I check-in on my birthday, birthday staycation for 3 nights. My accor plus member platinum level. No birthday greeting/welcome, no member/loyalty welcome/amenities. Room service welcome drink takes another 1.5 hours to get to the room. The air conditioning room isn't cold, lots of little ants on the tables in the room. Novotel Bandung, you’ve made bad image for accorhotels
Odgovor hotela
Napisano: 13. lip 2025.
Dear Ms. Meiliana Nazlie,
Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.
Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.
I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.
We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.
Sincerely,
Siswanto,
Rooms Division Manager
Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.
Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.
I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.
We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.
Sincerely,
Siswanto,
Rooms Division Manager
Ostali
ID
Napisano: 7. svi 2025.
Boravak: tra, 2025
Good for short stay
Hotel was full with government event during our stay. We stayed only gor one night during transit. Crew was super polite but the facilities are getting older. Time to renew tbh.
Odgovor hotela
Napisano: 8. svi 2025.
Dear Mr. Abraham Ryan,
Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.
Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.
I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.
We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.
Sincerely,
Siswanto,
Rooms Division Manager
Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.
Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.
I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.
We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit.
Sincerely,
Siswanto,
Rooms Division Manager
Vrlo dobra lokacija
Jl. Cihampelas No.23 25, Bandung, 40171, Indonezija|1,27 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 12 g. ili starije
20 € (IDR400.000) po osobi po noćenju
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Vegetarijanski doručak
Cijena doručka
Za više informacija obratite se hotelu
Goste se moli da unaprijed obavijeste smještajni objekt Novotel Bandung o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju trenutačno ne prima goste iz određenih zemalja. U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Usluge pružanja hrane i pića u ovom objektu možda su ograničene ili nedostupne zbog koronavirusa (COVID-19). Ovaj je objekt zbog koronavirusa (COVID-19) privremeno prestao nuditi uslugu organiziranog prijevoza. U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju može zatražiti dodatne dokumente od gostiju kako bi potvrdio njihov identitet, plan putovanja i druge relevantne informacije. Zbog koronavirusa (COVID-19) ovaj objekt primjenjuje stroge mjere fizičkog distanciranja. S obzirom na koronavirus (COVID-19) molimo vas da se pobrinete da rezervaciju u ovom objektu napravite u skladu sa smjernicama lokalne vlade koje su na snazi u odredištu, uključujući, ali ne ograničavajući se na svrhu putovanja i maksimalnu dozvoljenu veličinu grupe. Zbog koronavirusa (COVID-19) potrebno je nositi masku za lice u svim unutarnjim zajedničkim prostorijama.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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