Grand Mercure Batam Centre
Batam: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Grand Mercure Batam Centre: recenzije
Napisano: 23. srp 2026.
Boravak: srp, 2026
Warm Hospitality
Odgovor hotela
Napisano: 23. srp 2026.
Warmest greetings from the entire team at Grand Mercure Batam Centre!
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and perfect 5/5 rating.
We are absolutely delighted to hear that you had an amazing stay at Grand Mercure Batam Centre. Your energetic and enthusiastic review has brought big smiles to our entire team!
A very special thank you for recognizing Raffi – we are so pleased that he was a total legend, super chill, and helped you out with everything. Your words have been shared with Raffi and the entire team with great pride and joy. Knowing that he made such a positive impact on your experience is the greatest reward he could ever receive.
Your 5/5 would come back is the sweetest promise we could ever hear. We eagerly await your return and look forward to welcoming you back for another amazing stay with warm hospitality and legendary service from Raffi and the team!
Warm regards,
Management & Team
Grand Mercure Batam Centre
SG
Napisano: 30. srp 2026.
Boravak: srp, 2026
Don’t stay here
Odgovor hotela
Napisano: 31. srp 2026.
Warmest greetings from the entire team at Grand Mercure Batam Centre.
First and foremost, we would like to extend our sincerest apologies that your experience during such a special occasion – your sister’s wedding – did not meet your expectations. We are truly sorry to hear that your stay was less than satisfactory, and we deeply appreciate you taking the time to share your honest feedback with us.
We are grateful for your acknowledgment that some of our staff were very nice. However, we are equally concerned and disappointed to learn that others were not friendly at all. This is not the standard of service we strive to deliver, and we take your feedback very seriously. We will be conducting a thorough review with our team to ensure that every guest receives the warm, consistent, and professional hospitality that we are known for.
Your comment regarding the price range and service value is also noted. We understand that there are many choices in Batam, and we are committed to continuously improving our service quality to ensure that our guests feel they have received the best value for their stay.
We would be most grateful for the opportunity to learn more about your experience and to make things right. If you would be willing to share additional details, please feel free to reach out to us directly. Your feedback is invaluable in helping us improve.
Thank you again for your honesty. We sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.
Warm regards,
Grand Mercure Batam Centre
Napisano: 19. srp 2026.
Boravak: srp, 2026
Excellent Stay!
Odgovor hotela
Napisano: 19. srp 2026.
Warmest greetings from the entire team at Grand Mercure Batam Centre!
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and perfect rating.
We are absolutely delighted to hear that you had an excellent stay with us. It brings us great joy to know that you found your room spacious, comfortable, and well laid out – and that it provided everything you needed for a relaxing stay. Creating a space where guests can truly unwind and feel at ease is one of our greatest priorities, and your appreciation means the world to our housekeeping and design teams.
Thank you for choosing Grand Mercure Batam Centre. We look forward to welcoming you back for another excellent stay with the same spacious comfort and relaxing atmosphere.
Warm regards,
Grand Mercure Batam Centre
KZ
Napisano: 19. srp 2026.
Boravak: srp, 2026
Good hotel and good location
Odgovor hotela
Napisano: 19. srp 2026.
Warmest greetings from the entire team at Grand Mercure Batam Centre!
Thank you so much for taking the time to share your wonderful experience with us. We are truly honored to receive your kind words and perfect rating, and even more so to welcome you all the way from Astana, Kazakhstan – a journey we deeply appreciate.
We are absolutely delighted to hear that you had a wonderful experience and that you enjoyed our good location, beautiful and clean rooms, good food, and good service. Your appreciation of our buffet breakfast – lovely with many choices from local to international food – is a beautiful compliment to our culinary team. We are especially thrilled that you loved the BBQ on the buffet breakfast; it is one of the highlights we take great pride in.
A very special thank you for recognizing Mr. Ismail, our Food and Beverage Manager, and Mr. Samian, our General Manager. Your acknowledgment of their leadership and dedication means the world to them and our entire team. We have proudly shared your kind words with both of them.
Thank you for traveling so far to stay with us. We hope your journey to Batam was as wonderful as the time you spent here.
We look forward to welcoming you back – from Astana to Batam – for another wonderful experience with the same great food, warm service, and beautiful comfort.
Warm regards from your friends in Batam,
Grand Mercure Batam Centre
Napisano: 29. lip 2026.
Boravak: lip, 2026
Hotel room is clean and everything is well maintained as I think they have just opened in 2025.
Breakfast is good with an IndoMie station.
Istražite ovo područje
Jalan Raja H Fisabilillah Teluk Tering Kecamatan Batam Kota, Batam, 29461, Indonezija|9,97 km od centra grada
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
25 € (IDR500.000) po osobi po noćenju
u dobi od 3 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Zapadnjački doručak, Azijski doručak, Kontinentalni doručak, Bezglutenski doručak, Halal doručak
Cijena doručka
13 € (oko 250.000 IDR osobi)
Vrijeme doručka
sub – ned od 06:00 do 11:00, Pon – pet od 06:00 do 10:00
Cash
Grand Mercure Batam Centre: često postavljana pitanja


