Masaya By Emerald

Name: Masaya By Emerald
Address: High way 120 , baharka Road , Lebanese Village, Erbil, Kurdistan –, Erbil, 44001, Irak, Erbil, Arbil Province, 44001, Irak

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Korisne informacije

Prijava od:	14:00
Odjava prije:	14:00
Kućni ljubimci	Kućni ljubimci nisu dopušteni

Usluge

Parking

Klimatizacija

Centar za fitness

Lječilište

Restoran

Bar

Više o hotelu Masaya By Emerald

Masaya By Emerald

Elegant Accommodations Masaya By Emerald in Erbil offers a 5-star hotel experience with a rooftop swimming pool, spa facilities, fitness center, terrace, restaurant, bar, and free WiFi. Comfortable Amenities Guests enjoy private check-in and check-out, a paid shuttle service, lounge, beauty services, wellness packages, fitness room, casino, 24-hour front desk, concierge service, entertainment staff, and free on-site private parking. Dining Options The modern, family-friendly restaurant serves Middle Eastern and international cuisines for lunch and dinner, while breakfast includes continental, buffet, and à la carte options with local specialties, warm dishes, juice, fresh pastries, pancakes, cheese, and fruits. Prime Location Located 4.3 mi from Erbil International Airport, the hotel is near attractions such as the Syriac Heritage Museum (2.6 mi), Sami Abdulrahman Park (5.6 mi), and the Citadel of Erbil (6.2 mi).

Recenzije od

Spomenuli putnici

Pojedinci

Napisano: 18. svi 2025.

Boravak: svi, 2025

Great experience

A spacious, quiet and clean room with complimentary tea and water. Excellent location. Good, helpful staff with guests. Parking is available. Supermarket is very close, five minutes from the hotel and there is a coffee shop and a restaurant under the hotel. It was a great experience I will be back

Poslovni putnici

Napisano: 9. stu 2018.

Boravak: stu, 2018

Poor

Stayed here for 2 nights. The staff were all very friendly and welcoming, but that is the only good thing I have to say.
The elevator got stuck on the way to the room due to a power cut. The room was very spacious, but housekeeping was poor. There were hairs all over the floor and the couch when I first got into the room. I asked reception to have housekeeping check when I went out in the evening. I was told they did, but the room was still not cleaned to a good standard. The glass shower screen was cloudy with soap stains, and the tiles and toilet also had stains.
The walls are poorly insulated and you hear a lot of noise. Not only from adjacent rooms, but during the second night (a Monday) the whole room was vibrating until 4 AM with noise from the nightclub. Really not acceptable.
Breakfast selection was very basic, and the cooked items were very greasy.
There are much better options in Erbil.

Obitelji

Napisano: 20. lis 2018.

Boravak: ruj, 2018

Terrible Hotel

We stayed at this hotel for one night and the staff and service was disgusting. The food had hairs in it, the dining area was small and dirty and the staff was rude and aggressive. One of the door men started to insult us and nearly got physical with us.
Do not be fooled by the other reviews which seems to be fake.

Obitelji

Napisano: 6. ruj 2017.

Boravak: kol, 2017

Rooftop Pool in Erbil !!!

it a wonderful hotel, amazing rooftop pool and the view fantastic, friendly staff the whole service and food was really good, I wish that they had more options of western food and not mainly oriental but so far everything was perfect.

Odgovor hotela

Napisano: 11. ruj 2017.

Dear Valued guest,
Thank you for taking the time to post a review of your recent visit. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. We look forward to the opportunity of welcoming you back on your next visit to the Masaya Hotel & Residences by Emerald.
Yours sincerely
Tarek Ammache

Obitelji

Napisano: 5. ruj 2017.

Boravak: ruj, 2017

Pleasant Stay

Me and my wife stayed at this hotel for 2 nights during Eid, it was really pleasant stay, the way they welcomed us is memorable, Rooms are big, i would like to thank Ms. Fatima at reception she was very helpful as we don't have much knowledge of the city, also i enjoyed the pool on the rooftop which is something i haven't seen in Iraq ( Good Move ) also its very close to Ainkawa which is good i have to mention that the food was really great , ask for tenderloin steak it was amazing also breakfast was really good.
will come back to this hotel again for sure

Odgovor hotela

Napisano: 11. ruj 2017.

Odlična lokacija

5,0

High way 120 , baharka Road , Lebanese Village, Erbil, Kurdistan –, Erbil, 44001, Irak|7,29 km od centra grada

Prijava i odjava

Prijava od:

14:00

Odjava prije:

14:00

Dobro je znati

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Važne informacije o gradu

Recently, there are risks in the security situation in Iraq, and the relevant situation is still developing. In view of the current special circumstances, tourists are advised to travel with caution. If you are already there, please be sure to pay close attention to the development of the local situation, strengthen security precautions, and make emergency preparations.

Dodatni kreveti

Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.