Chianti Village Morrocco
Morocco: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
Usporedite ponude za hotel Chianti Village Morrocco sa stotine stranica, sve na jednom mjestu
Potražite ponudu s besplatnim otkazivanjem ili izvrsnim ocjenama
Usporedba soba i cijena
Uspoređujemo ponude sa stotina stranica kako bismo za vas pronašli najbolju ponudu
Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 10:00 |
Kućni ljubimci | Kućni ljubimci dopušteni bez naknade |
Usluge
Više o hotelu Chianti Village Morrocco
Chianti Village Morrocco
Located in Tavarnelle Val di Pesa, a neighborhood in Barberino Tavarnelle, Chianti Village Morrocco is in the suburbs. Fattoria di Montecchio and Casa Sola - Chianti Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Chianti Observatory and The SottoVico Garden. Traveling with kids? Consider Il Fiaschetto and Borgo di Vescine - Tenute di Castelvecchi. Be sure not to miss outdoor adventures like hiking/biking trails and horse riding. While you're here, you can enjoy all the comforts of home and more, including a seasonal outdoor pool and a full-sized refrigerator/freezer, as well as a stovetop and a dishwasher. Other amenities include Egyptian cotton sheets, premium bedding, down comforters, and towels.
Napisano: 27. srp 2026.
Boravak: srp, 2026
Napisano: 16. kol 2026.
Boravak: kol, 2026
Little comfort
Napisano: 28. srp 2026.
Boravak: srp, 2026
Relax
The bar is managed by other people and is not up to par.
Napisano: 25. srp 2026.
Boravak: srp, 2026
Terrible cleanliness and lack of attention
Napisano: 15. srp 2026.
Boravak: srp, 2026
A property with potential, but the service definitely needs to be improved
At check-in, we were asked to pay for the stay before even reaching the room. I have absolutely no objection to this policy, if that is what the property adopts. What left me perplexed was the way the request was formulated, which seemed rather cold and unfriendly to me, giving us a feeling of a lack of trust in us. Probably noticing our surprise, we were then told that we could also pay the following day. We preferred to pay immediately anyway, without any problem.
Another aspect that left me perplexed concerns the pool. We were told that, for hygiene reasons, the towels in the room could not be used and that it was necessary to rent dedicated ones at a cost of €6 each. It is a choice of the establishment that I respect, but I would have appreciated it if this service had been included or, at the very least, communicated with greater transparency.
A positive note, however, concerns the room: I had requested a ground-floor accommodation in advance for my wife's needs, and the request was met without any problem.
The real disappointment came later. Around 6:00 PM we headed to the bar, which was open until 11:00 PM. At that moment, an emergency was underway, with a little girl who I believe had taken ill and then the arrival of the ambulance. Perfectly understanding the situation, we showed ourselves willing to wait without any complaint. What we did not understand was the way the situation was handled: we were seated, we were asked what we wanted to order, and, after waiting a few minutes, we were invited to leave because there was no staff available to prepare what was requested. It would have been much simpler and more professional to inform us of the situation immediately, avoiding seating us only to dismiss us a few minutes later.
Breakfast also left a lot to be desired. There was an automatic coffee and cappuccino machine, which in itself is not a problem. However, my wife asked for a soy cappuccino and was told that it was not possible to prepare it, and was invited to take a cappuccino from the automatic machine, which prepares lactose-free milk-based cappuccinos.
They are two completely different products, and those who choose soy milk do not necessarily do so because of intolerances.
Even more unpleasant was the staff's attitude: while my wife was talking to the bar attendant, the receptionist arrived and handed her the phone, asking her to answer it. The conversation with my wife was interrupted without a word or an apology, leaving us with a feeling of lack of attention and poor manners toward the customer.
The most surprising thing happened a few minutes later, when another attendant arrived, evidently more experienced, and prepared a soy cappuccino for another customer without any difficulty. Before leaving, we asked for confirmation and were told that a soy cappuccino is normally prepared. This made us realize that the problem was not the absence of the service, but the poor training or lack of willingness of those who had assisted us previously.
I am sorry to leave a review of this kind, also because the property, in my opinion, would have good potential if it were managed with greater attention to the customer and the quality of service.
I visit Tuscany for short stays five or six times a year and, honestly, I had never experienced anything like this before. Precisely for this reason, the disappointment was even greater.
I hope this review is interpreted as constructive feedback, because with better organization and greater care for guests, this property could offer a decidedly more pleasant experience.
Izvrsna lokacija
Strada Morrocco 36/A, Morocco, 50028, Italija|0,01 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
10:00
Dobro je znati
Kućni ljubimci dopušteni bez naknade
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.