San Carlo Suite
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Lječilište
Za nepušače
Više o hotelu San Carlo Suite
San Carlo Suite
Apartman San Carlo smješten je u povijesnoj zgradi iz 15. stoljeća, u ulici Via del Corso, glavnoj ulici povijesnog centra Rima. Nudi elegantne apartmane s parketnim podovima, besplatnim bežičnim pristupom internetu i LCD TV-om.
Recenzije od 
Snimio anonimni putnik
Napisano: 17. lis 2025.
Boravak: lis, 2025
Everybody was very helpful and we felt very comfortable, even with a two month old. The room was very well-appointed and regularly serviced, and we would definitely return. The location was also excellent for a sightseeing trip.
Parovi
Napisano: 19. velj 2026.
Boravak: velj, 2026
NEVER EVER AGAIN. DO NOT BOOK THIS HOTEL
Hotel customer service is terrible.
We booked 12pm late check out which we had email confirmation for, but on arriving back to our room half an hour before this to refreshen up before our flight, our belongings had been removed and we were spoken to extremely rudely for missing check out. When we said we have late check out, the receptionist made out she didn’t know anything about it and kept saying no and belittled us, when on arrival 3 days earlier it was her that confirmed we booked late checkout! We also showed the email confirmation, which she didn’t even want to acknowledge. Even if they made mistake, you would think that they would speak in a professional and friendly manner, especially when we could prove they were in the wrong. We then went to get our airport transfer which the hotel had arranged but it didn’t turn up, luckily uber is easy to book online so we sorted our own taxi. Uber actually turned out to be HALF the price of what the hotel told us to pay their driver in cash! So to be fair uber worked out cheaper and better but we would have been stuck if no taxis were available as we had relied on the hotel to arrange this as promised.
We also were charged for breaking something in the room that was clearly already broken. We were told about this on the second morning when heading down for breakfast, the lady was incredibly unprofessional and rude and didn’t ask any questions about the alleged damage to a bath plug release knob, instead just starting telling us we must pay €100. The plug was already broken and we left it on the side of the bath for the cleaners to see on the first day ! We obviously disputed this and asked to speak to the manager, we were told the manager would see us in the afternoon so we came back and waited to speak to him to sort out the issue. He didn’t turn up. On check out we were told they were going to change our card regardless. The lady on reception was very apologetic and agreed with us, but said her manager said she had to charge us. The manger is clearly not bothered about customer service or relations and treats the staff just as bad, he didn’t bother to come see us as promised the previous day and work out the issue directly, he just left the receptionist to demand the money from unhappy customers.
The hotel room was clean over all, but the hallways and lifts are dingy, dirty and smelly: I will attach photos.
There is work going on inside the building so there was a trail of brick dust and workmen’s footprints along the walk ways, in lift and on stairs. There is also major work to the church directly opposite and the noise from this starts at 7.30am! There is scaffolding around the building so imagine it will be for while.
The reception area is claustrophobic and uninviting. We arrived at the same time as another young couple and we had to squash in, for 4 adults to fit in the area.
The breakfast- coffee was nice, omelette and food selection was also nice. Ali, the waiter was brilliant. Kind friendly and generally wanted to look after you and provide a great service. The
Manager and other staff should take some advice from him on how to treat customers.
Location- I would say this is a good location as all the main landmarks and shops are walkable, but bear in mind you are on a busy high street so there’s noise until around 1am and then on a week day, the construction work noise starts at 7.30am!
Overall I would never return to this hotel. When you work hard and spend your money on what should of been a nice treat, you expect to be made to feel a bit special as a guest, but once your checked in that treatment ends, and then the customer service is terrible!!
.
We booked 12pm late check out which we had email confirmation for, but on arriving back to our room half an hour before this to refreshen up before our flight, our belongings had been removed and we were spoken to extremely rudely for missing check out. When we said we have late check out, the receptionist made out she didn’t know anything about it and kept saying no and belittled us, when on arrival 3 days earlier it was her that confirmed we booked late checkout! We also showed the email confirmation, which she didn’t even want to acknowledge. Even if they made mistake, you would think that they would speak in a professional and friendly manner, especially when we could prove they were in the wrong. We then went to get our airport transfer which the hotel had arranged but it didn’t turn up, luckily uber is easy to book online so we sorted our own taxi. Uber actually turned out to be HALF the price of what the hotel told us to pay their driver in cash! So to be fair uber worked out cheaper and better but we would have been stuck if no taxis were available as we had relied on the hotel to arrange this as promised.
We also were charged for breaking something in the room that was clearly already broken. We were told about this on the second morning when heading down for breakfast, the lady was incredibly unprofessional and rude and didn’t ask any questions about the alleged damage to a bath plug release knob, instead just starting telling us we must pay €100. The plug was already broken and we left it on the side of the bath for the cleaners to see on the first day ! We obviously disputed this and asked to speak to the manager, we were told the manager would see us in the afternoon so we came back and waited to speak to him to sort out the issue. He didn’t turn up. On check out we were told they were going to change our card regardless. The lady on reception was very apologetic and agreed with us, but said her manager said she had to charge us. The manger is clearly not bothered about customer service or relations and treats the staff just as bad, he didn’t bother to come see us as promised the previous day and work out the issue directly, he just left the receptionist to demand the money from unhappy customers.
The hotel room was clean over all, but the hallways and lifts are dingy, dirty and smelly: I will attach photos.
There is work going on inside the building so there was a trail of brick dust and workmen’s footprints along the walk ways, in lift and on stairs. There is also major work to the church directly opposite and the noise from this starts at 7.30am! There is scaffolding around the building so imagine it will be for while.
The reception area is claustrophobic and uninviting. We arrived at the same time as another young couple and we had to squash in, for 4 adults to fit in the area.
The breakfast- coffee was nice, omelette and food selection was also nice. Ali, the waiter was brilliant. Kind friendly and generally wanted to look after you and provide a great service. The
Manager and other staff should take some advice from him on how to treat customers.
Location- I would say this is a good location as all the main landmarks and shops are walkable, but bear in mind you are on a busy high street so there’s noise until around 1am and then on a week day, the construction work noise starts at 7.30am!
Overall I would never return to this hotel. When you work hard and spend your money on what should of been a nice treat, you expect to be made to feel a bit special as a guest, but once your checked in that treatment ends, and then the customer service is terrible!!
.
Skupine
Napisano: 23. svi 2026.
Boravak: svi, 2026
SanCarlo suites
San Carlo Suites were comfortable and spotless. Only thing missing was tea and coffee making facilities in room.
Reception being refurbished so looks like a builders yard on first floor but past that a great choice. Unsuitable for those in wheelchairs though as although a lift it is tiny and steps still to some rooms.Central to shopping street and plenty of eateries in area. Close to Spanish steps and Trevi Fountain
Reception being refurbished so looks like a builders yard on first floor but past that a great choice. Unsuitable for those in wheelchairs though as although a lift it is tiny and steps still to some rooms.Central to shopping street and plenty of eateries in area. Close to Spanish steps and Trevi Fountain
Snimio anonimni putnik
Napisano: 20. svi 2026.
Boravak: svi, 2026
A very small overpriced room with a messy alleyway out the window in an extermely crowded area close to the tourist sites. Would not stay there again.
Snimio anonimni putnik
Napisano: 27. lis 2025.
Boravak: lis, 2025
Wish they would have actual toiletries like it states. 2 very small round soaps doesn’t cut it
Izvrsna lokacija
Via Del Corso 112, Municipio Roma I, Rim, 00186, Italija|2,13 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 14 g. ili mlađe
50 € po osobi po noćenju
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Goste se moli da unaprijed obavijeste smještajni objekt San Carlo Suite o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Usluge pružanja hrane i pića u ovom objektu možda su ograničene ili nedostupne zbog koronavirusa (COVID-19). Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. Spa centar i teretana u ovom objektu nisu dostupni zbog koronavirusa (COVID-19). Polog za slučaj štete u iznosu od EUR 150 potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen prilikom odjave. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
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