Royal Hotel Sanremo
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni bez naknade |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Royal Hotel Sanremo
Royal Hotel Sanremo
Ovaj luksuzni hotel smješten je u tropskom vrtu površine više od 16 000 m², na obalnoj šetnici, 5 minuta hoda od kasina Sanremo. Nudi moderan spa centar i vanjski bazen s velikom sunčanom terasom.
Recenzije od 
Parovi
UK
Napisano: 4. ruj 2026.
Boravak: kol, 2026
Lovely hotel.
We had a first class four night stay here. This is a beautifully renovated first class hotel situated in an ideal place to explore lovely Sanremo. From our lovely welcome when we arrived to our sad departure at the end of the stay we enjoyed a great experience provided by first class members of staff. Our room - a junior suite - excelled our expectations; it had the most comfortable bed and all the facilities you could wish for - including both a bathroom and a shower room.
We enjoyed all the facilities offered at the hotel, including the spa, the pool and the restaurant.
What more can se say? It was the perfect ending to our French/Italian trip and we would love to return one day.
We enjoyed all the facilities offered at the hotel, including the spa, the pool and the restaurant.
What more can se say? It was the perfect ending to our French/Italian trip and we would love to return one day.
Parovi
Napisano: 1. ruj 2026.
Boravak: srp, 2026
Five-Star Expectations, Pigeon-Level Execution
Royal Hotel Sanremo is the kind of hotel where the word “historic” is doing an incredible amount of heavy lifting.
The property is old, tired and badly needs renovation. But after eight nights, we realised the building isn’t even the biggest problem. The bigger problem is that nobody seems to be managing the hotel.
Our stay gradually became less of a holiday and more of a documentary.
Let’s start with Enrico, the restaurant manager.
Enrico has created an extraordinary system for dinner tables. The best tables with a view are reserved for certain guests for their entire stay.
Staying seven nights? Congratulations. You now own property in Sanremo.
And if those guests don’t come to dinner? The table stays empty.
Nobody else can sit there.
It’s not a table anymore. It’s a memorial.
You can sit nearby and look at it, though. Which, coincidentally, is also how our sea-view room worked.
We specifically paid for a sea-view room for a special occasion. Unfortunately, there was an enormous pine tree directly in front of it.
Was there a sea? Absolutely.
Could we see it? That’s apparently a different product.
For eight nights management couldn’t offer us another suitable room even for one day. We paid for the Mediterranean and received a very committed tree.
Enrico reappeared at breakfast.
I arrived at 10:15. Breakfast officially finishes at 10:30.
No “Good morning.” No “Please take a seat.”
Enrico’s opening line was: “You have five minutes.”
I looked at my watch.
10:15.
At this point I wasn’t even offended. I was intrigued.
Where did the other ten minutes go?
Maybe Enrico had reserved them for another couple for the duration of their stay.
Then there is the beach.
You’re staying at a five-star hotel on the Italian Riviera, so you naturally think you can go to the beach.
Very sweet.
First, you need to obtain one of a limited number of vouchers from reception. If they’re gone, you may discover there is no place for you at the affiliated beach club.
So every morning begins with a relaxing five-star tradition: The Hunger Games: Sanremo Edition.
May the vouchers be ever in your favour.
Reception provided another highlight when we booked an E-Class Mercedes for a special evening in Monaco.
A van arrived.
So there we were, dressed for Monaco, bouncing down the Riviera like sacks of potatoes being delivered to a restaurant.
Mistakes happen. The important part at a five-star hotel is what happens next: somebody takes ownership and fixes the problem.
Here, taking ownership appears to be reserved exclusively for dinner tables.
Breakfast has its own entertainment: pigeons.
We actually watched restaurant staff feed them leftovers.
This is an interesting strategy because pigeons are extremely sophisticated creatures capable of remembering two things:
1. Where food is.
2. That’s it.
So naturally they come back and help themselves to guests’ breakfasts whenever someone leaves the table.
The fascinating part is that the pigeons may actually be the best-run department in the hotel.
They know where to go.
They arrive on time.
They understand the system.
And unlike reception, they consistently deliver what you expect.
Unfortunately, the food intended for humans was consistently poor.
And that brings us to the real problem.
The hotel doesn’t feel managed. Reception, restaurant and beach services operate like three small countries that happen to share a building. Nobody seems to know what anybody else is doing. Ask a simple question and suddenly you’re negotiating an international treaty.
There wasn’t even a proper introduction or hotel tour when we arrived. You discover everything yourself through trial and error.
It’s basically an escape room where the prize is finding out how your hotel works.
The property itself badly needs renovation. There is a point where “historic charm” ends and “we haven’t renovated this” begins, and Royal Hotel Sanremo appears very comfortable with that boundary.
The frustrating thing is that none of this should be difficult.
Give guests the rooms they paid for.
Don’t permanently reserve empty restaurant tables.
Don’t feed pigeons next to people eating breakfast.
If breakfast ends at 10:30, learn what 10:15 means.
And if somebody books a Mercedes, perhaps don’t send a van.
This isn’t advanced hospitality.
It’s mostly counting and nouns.
Royal Hotel Sanremo charges five-star prices, but our experience was of an ageing property with poor food, bizarre systems and departments seemingly left to invent their own rules.
After eight days, we finally understood how Royal Hotel Sanremo works:
The tables are reserved.
The beach is not.
The sea view belongs to a pine tree.
The breakfast belongs to the pigeons.
And the five stars, apparently, belong to history.
The property is old, tired and badly needs renovation. But after eight nights, we realised the building isn’t even the biggest problem. The bigger problem is that nobody seems to be managing the hotel.
Our stay gradually became less of a holiday and more of a documentary.
Let’s start with Enrico, the restaurant manager.
Enrico has created an extraordinary system for dinner tables. The best tables with a view are reserved for certain guests for their entire stay.
Staying seven nights? Congratulations. You now own property in Sanremo.
And if those guests don’t come to dinner? The table stays empty.
Nobody else can sit there.
It’s not a table anymore. It’s a memorial.
You can sit nearby and look at it, though. Which, coincidentally, is also how our sea-view room worked.
We specifically paid for a sea-view room for a special occasion. Unfortunately, there was an enormous pine tree directly in front of it.
Was there a sea? Absolutely.
Could we see it? That’s apparently a different product.
For eight nights management couldn’t offer us another suitable room even for one day. We paid for the Mediterranean and received a very committed tree.
Enrico reappeared at breakfast.
I arrived at 10:15. Breakfast officially finishes at 10:30.
No “Good morning.” No “Please take a seat.”
Enrico’s opening line was: “You have five minutes.”
I looked at my watch.
10:15.
At this point I wasn’t even offended. I was intrigued.
Where did the other ten minutes go?
Maybe Enrico had reserved them for another couple for the duration of their stay.
Then there is the beach.
You’re staying at a five-star hotel on the Italian Riviera, so you naturally think you can go to the beach.
Very sweet.
First, you need to obtain one of a limited number of vouchers from reception. If they’re gone, you may discover there is no place for you at the affiliated beach club.
So every morning begins with a relaxing five-star tradition: The Hunger Games: Sanremo Edition.
May the vouchers be ever in your favour.
Reception provided another highlight when we booked an E-Class Mercedes for a special evening in Monaco.
A van arrived.
So there we were, dressed for Monaco, bouncing down the Riviera like sacks of potatoes being delivered to a restaurant.
Mistakes happen. The important part at a five-star hotel is what happens next: somebody takes ownership and fixes the problem.
Here, taking ownership appears to be reserved exclusively for dinner tables.
Breakfast has its own entertainment: pigeons.
We actually watched restaurant staff feed them leftovers.
This is an interesting strategy because pigeons are extremely sophisticated creatures capable of remembering two things:
1. Where food is.
2. That’s it.
So naturally they come back and help themselves to guests’ breakfasts whenever someone leaves the table.
The fascinating part is that the pigeons may actually be the best-run department in the hotel.
They know where to go.
They arrive on time.
They understand the system.
And unlike reception, they consistently deliver what you expect.
Unfortunately, the food intended for humans was consistently poor.
And that brings us to the real problem.
The hotel doesn’t feel managed. Reception, restaurant and beach services operate like three small countries that happen to share a building. Nobody seems to know what anybody else is doing. Ask a simple question and suddenly you’re negotiating an international treaty.
There wasn’t even a proper introduction or hotel tour when we arrived. You discover everything yourself through trial and error.
It’s basically an escape room where the prize is finding out how your hotel works.
The property itself badly needs renovation. There is a point where “historic charm” ends and “we haven’t renovated this” begins, and Royal Hotel Sanremo appears very comfortable with that boundary.
The frustrating thing is that none of this should be difficult.
Give guests the rooms they paid for.
Don’t permanently reserve empty restaurant tables.
Don’t feed pigeons next to people eating breakfast.
If breakfast ends at 10:30, learn what 10:15 means.
And if somebody books a Mercedes, perhaps don’t send a van.
This isn’t advanced hospitality.
It’s mostly counting and nouns.
Royal Hotel Sanremo charges five-star prices, but our experience was of an ageing property with poor food, bizarre systems and departments seemingly left to invent their own rules.
After eight days, we finally understood how Royal Hotel Sanremo works:
The tables are reserved.
The beach is not.
The sea view belongs to a pine tree.
The breakfast belongs to the pigeons.
And the five stars, apparently, belong to history.
Poslovni putnici
Napisano: 1. ruj 2026.
Boravak: ruj, 2026
Great service!
Really nice hotel, old school luxury but not to pricy. Great service and especially from Paolo in the bar who is extraordinary. Elegant and service minded in just the right way!
Odgovor hotela
Napisano: 3. ruj 2026.
Dear Benjamin,
thank you for your wonderful review and for choosing Royal Hotel Sanremo for your stay.
We are delighted to read that you appreciated the elegance and timeless atmosphere of our historic hotel, as well as the attentive and welcoming service we strive to provide while maintaining a relaxed and unpretentious approach.
We are especially pleased by your kind words about Paolo. We will be delighted to share your compliments with him, as we know how much such recognition means. It is wonderful to hear that his attentive, elegant and service-minded approach contributed to making your experience at the hotel even more enjoyable.
Your appreciation is greatly valued by our entire team, and we sincerely look forward to welcoming you back to Sanremo for another memorable stay.
Best regards,
Marco Sarlo - Management Consultant
thank you for your wonderful review and for choosing Royal Hotel Sanremo for your stay.
We are delighted to read that you appreciated the elegance and timeless atmosphere of our historic hotel, as well as the attentive and welcoming service we strive to provide while maintaining a relaxed and unpretentious approach.
We are especially pleased by your kind words about Paolo. We will be delighted to share your compliments with him, as we know how much such recognition means. It is wonderful to hear that his attentive, elegant and service-minded approach contributed to making your experience at the hotel even more enjoyable.
Your appreciation is greatly valued by our entire team, and we sincerely look forward to welcoming you back to Sanremo for another memorable stay.
Best regards,
Marco Sarlo - Management Consultant
Snimio anonimni putnik
Napisano: 29. kol 2026.
Boravak: kol, 2026
We loved this hotel, I have stayed in many 5 star hotels, The Kempinski, The Grand Palazzo Palace, The Grand in Rimini,
The Kulm in St. Moritz……The Royal in San Remo tops them all
The Kulm in St. Moritz……The Royal in San Remo tops them all
Parovi
UK
Napisano: 29. kol 2026.
Boravak: kol, 2026
The Royal Royal !
I have stayed in many 5 star hotels, The Kempinski Seychelles, The Grand Palazzo - Livorno , The Grand - Rimini ( which I loved ) and The Kulm Hotel - St. Moritz ( a lifelong guest ) But !! by a whisker……my new favourite The Royal ……loved everything about it - 5 stars indeed !
Odgovor hotela
Napisano: 31. kol 2026.
Dear Jencliff3796,
thank you for your wonderful review and for choosing Royal Hotel Sanremo for your stay.
We are truly delighted to read that, having experienced some of the world’s most renowned five-star hotels, you have chosen Royal Hotel Sanremo as your new favourite. Receiving such a compliment makes your words particularly meaningful to our entire team.
It is a great pleasure to know that you loved everything about your stay and that our hotel exceeded your expectations, earning your 5 stars. We strive every day to offer our guests an experience that combines the elegance of our historic property, our genuine hospitality and the unique atmosphere of Sanremo.
We look forward to welcoming you back for another exceptional and memorable stay.
Best regards,
Marco Sarlo - Management Consultant
thank you for your wonderful review and for choosing Royal Hotel Sanremo for your stay.
We are truly delighted to read that, having experienced some of the world’s most renowned five-star hotels, you have chosen Royal Hotel Sanremo as your new favourite. Receiving such a compliment makes your words particularly meaningful to our entire team.
It is a great pleasure to know that you loved everything about your stay and that our hotel exceeded your expectations, earning your 5 stars. We strive every day to offer our guests an experience that combines the elegance of our historic property, our genuine hospitality and the unique atmosphere of Sanremo.
We look forward to welcoming you back for another exceptional and memorable stay.
Best regards,
Marco Sarlo - Management Consultant
Izvrsna lokacija
Corso Imperatrice 80, Sanremo, 18038, Italija|0,95 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
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Kućni ljubimci dopušteni bez naknade
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