Cignella Resort
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 10:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Cignella Resort
Cignella Resort
Objekt Cignella Resort smješten je u gradu 'Trequanda', na 48 km od znamenitosti Trg Piazza Grande, te nudi smještaj koji sadrži sezonski vanjski bazen, besplatno privatno parkiralište, vrt i zajednički salon.
Napisano: 2. srp 2026.
Boravak: lip, 2026
ExcellentbChoice !
Napisano: 9. tra 2026.
Boravak: tra, 2026
Peace in Val d'Orcia
Very quiet area and the apartments are cared for and with good confidentiality.
The friendly and helpful staff, we had a little problem on the first apartment and they getilamente made us a free up grade.
Recommended!
Odgovor hotela
Napisano: 28. tra 2026.
Napisano: 31. ožu 2026.
Boravak: ožu, 2026
Buyer Beware!
When we checked out, we were charged an additional $1,000 for our two guests! The only additional services provided were a buffet breakfast and one complimentary meal (the worst meal we had in Tuscany) There were no other housekeeping services.
Other notes:
The resort is in the country near the beautiful town of Traquanda. I loved the peacefulness and views. It is centrally located so you can easily visit Montipulciano, Pienza, and San Gimigiamo.
The apartment was spacious. Unfortunately it was sparsely furnished. The living room had a small sectional couch and one chair which was broken, so we all sat closely together.
The apartment had a lot of insects. My husband was bitten by an Asian lady beetle and Ingrid’s room had dozens in bugs. We did notify the manager who sent folks over to spray. It would have been great if management had taken care of this problem prior to our stay.
The beds were very hard. I was able to sleep on on the bed but our friends ended up sleeping on the couch.
Overall, we had an amazing time in Tuscany. We will be back but will stay somewhere with better upkeep and transparent pricing.
Odgovor hotela
Napisano: 23. tra 2026.
We would like to kindly clarify that the Travelzoo voucher is valid for two guests. As specified in the voucher details, the apartment can accommodate up to six people; however, any additional guests are subject to a supplement.
This supplement includes all the activities featured in the voucher, ensuring that every guest enjoys the full experience.
The total amount of $1,000 paid covered the additional guests as well as the two extra nights for all occupants.
We hope this helps to clarify the pricing structure.
SC
Napisano: 5. stu 2025.
Boravak: lis, 2025
Disappointing Experience at a Beautiful but Poorly Managed Resort
The apartments are large and comfortable, which works well for groups or families. That said, travelers should confirm all room and bed details before arrival. We booked a two-bedroom unit expecting two double beds, but one room had only a single bed. When we raised the issue, the initial suggestion was that an adult sleep on the sofa—something that really shouldn’t happen at a “resort” level property.
Breakfast was one of the few highlights—fresh, tasty, and served by genuinely kind staff. Unfortunately, dinner was consistently disappointing. After a few nights of bland and uninspired meals, we stopped attending altogether. The cooking class could have been enjoyable, but the instructor frequently ran his hands through his hair while handling food that was later served for dinner—an obvious hygiene issue that made the experience uncomfortable. It's also worth nothing that the class is simply a pasta making class, not a full meal experience. The pasta that each guest makes and touches will be combined and reserved as dinner for everyone which was a bit off-putting.
As other reviewers have mentioned, bugs are an issue in the apartments. While some of this is inevitable in the countryside, more effort could be made to better seal or treat the units.
Our biggest frustration was communication, or rather, the lack of it. Before arrival, we sent multiple emails trying to confirm details about dinners, cooking classes, and winery tours, but received no response. When we arrived, we discovered that these events were pre-scheduled without input from guests—unfortunately clashing with plans we’d already arranged.
To her credit, Christy, the resort manager, did what she could once we arrived. She helped fix the bed issue and tried to adjust the activity schedule, though by that point most things were already set and the effort was unsuccessful.
If you’re staying at Cignella—especially through a Travelzoo-type package—it’s best to set expectations low. Think of it as a clean place to sleep and spend time with your group, not a true resort experience. The property itself is beautiful, but the lack of communication, poor dining, and overall disorganization make it hard to recommend without reservations.
Odgovor hotela
Napisano: 25. velj 2026.
Thank you for taking the time to share your feedback. We’re pleased you appreciated the beauty of our location, the cleanliness of the property, and our breakfast service.
We’re truly sorry that certain aspects of your stay did not meet expectations, particularly regarding the bed configuration, dining experience, and pre-arrival communication. Your comments are taken seriously, and the Staff that has been reported ha been replaced.
Napisano: 19. lis 2025.
Boravak: lis, 2025
Keep driving and pass on Cignella
We needed to request toilet paper - we can laugh about it now. We did the first (and last) cooking class with 20 people. And that was our dinner. We needed to eat the pasta that everyone touched. No thanks. Also not even a salad was served or a dessert. We ordered drinks from the bar and no snacks were provided. No pricing options listed either. A fun surprise at the end. The pasta we made was a very small portion. We had snacks that we brought in from the grocery store. Thank goodness. We did cut our 5 night stay short and left after 3. We couldn’t wait to get out of there.
The pasta making classes were led by Vincenzo - very unprofessional to say the least. Unclear instructions, touched his hair constantly and smoked in between while pasta was resting for 10 minutes. We never saw him was his hands. Overall it was disorganized. We made plans to eat elsewhere offsite.
The villa had a ton of bugs and spiders. We didn’t open the windows or doors in hopes of keeping them out - but it didn’t work. They still got in. We never used the kitchen. No drinking water provided - only available for billing to the room. No activities during the day or a tour of the grounds or wine cellar as mentioned in the Travelzoo. Unclear who manages the property and it clearly needs an overhaul and training of staff for guest interaction.
Lots of other properties in the area - I would try those instead.
Odgovor hotela
Napisano: 25. velj 2026.
Thank you for sharing your feedback. We are truly sorry that your experience did not meet expectations and regret that you chose to shorten your stay.
We take your concerns—particularly regarding the cooking class experience and staff professionalism—very seriously. Please be assured that the staff member mentioned is no longer working with us, and we have taken decisive steps to improve organization, hygiene standards, and overall guest communication.
Lokacija
Localita’ Cignella, Strada Provinciale Dei Renelli (SP57), Trequanda, 53020, Italija|5,13 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
10:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Opcije doručka
Zapadnjački doručak
Cijena doručka
12 € po osobi
Vrijeme doručka
Pon – ned od 08:30 do 10:30
Cash
