Akan Tsuruga Besso Hinanoza
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Akan Tsuruga Besso Hinanoza
Akan Tsuruga Besso Hinanoza
Tsuruga Besso Hinanoza nudi luksuzno iskustvo japanskih termalnih izvora na obali jezera Akan. Prostrane sobe uključuju vlastitu kupaonicu na otvorenom, dnevni boravak s kaučem, besplatni Wi-Fi i TV ravnog ekrana.
JP
Napisano: 19. kol 2026.
Boravak: kol, 2026
Exceptional hospitality and a wonderful stay at Lake Akan
From the moment we arrived, the welcome was excellent, and what impressed us most was the absolutely outstanding level of service and assistance. The team went above and beyond to answer all our needs. Our warmest thanks in particular to General Manager Mr. Azakura and to Sultana Shayla from the Front Office for their kindness, efficiency and exceptional customer care.
Our room was beautiful, with a wonderful view. It was spotlessly clean, extremely well maintained, and decorated in a refined Japanese style of excellent quality and very good taste. The private outdoor onsen was an absolute pleasure and made the stay even more special.
We also greatly enjoyed the cocktails at the bar. A very special thank you to Mr. Kobayashi, the bartender, who introduced us to a new cocktail, the Camparinha, which was absolutely fabulous.
Both the kaiseki dinners and the breakfasts were also of a very high standard, with excellent quality throughout.
Overall, a memorable stay combining a beautiful setting, superb accommodation and, above all, truly exceptional hospitality. We would be very happy to return.
Napisano: 21. lis 2025.
Boravak: lis, 2025
Magical stay beside Lake Akan
We were escorted to our room by a lovely member of staff who explained the inner workings of our room to complete the check in.
The room:
Big, traditional and warm are the best adjectives. The entrance hall had the toilet and a separate soundproofed door to provide more privacy. The tatami room followed, with a great space, dining table, tv and wardrobe. The other room was the bedroom, containing a sink and a fantastic massage chair. The shower room was in between the bedroom and balcony, that had an outdoor onsen and seating area.
We had twin beds that were super comfy and warm and we both slept well. The onsen was really special as the cold weather was complementing the hotness of the onsen and we really enjoyed it.
However: some recommendations / considerations for the hotel.
The room was, in a way, quite complicated. It felt like a mix of modern and traditional, with the modern parts interfering with the traditional. There’s no usable power sockets near the bed and for some reason the only ones free were by the sink?? The provided stereo is a good idea but our room had the instructions to a different stereo and therefore we couldn’t connect to it - but that might have interrupted the experience somewhat. The shower room wasn’t that private and because of the design of the shower next to the balcony, there was no blackout possible and sunlight poured in at sunrise. There were too many controls located around the room for various functions and this made things a little confusing. I personally feel that the beds needed to switch places with the tatami room, so that there’s better sleep quality and more functional layout. Lastly, we struggled a bit regulating the room temperature as it was a battle of too much heat versus the cold outside.
The hotel:
Ideally located right next to lake Akan, this is a beautiful hotel that exudes character, history and charm. There’s staff were all wonderful and so helpful. The food was also spectacular and the dining kaiseki experience was truly unforgettable. We also had a drink at the bar and really enjoyed the end to our evening.
Overall, a wonderful experience at the lake Akan area that I would fully recommend.
Odgovor hotela
Napisano: 2. stu 2025.
We are truly honored that your first ryokan experience was with us, and delighted to know that you enjoyed the hospitality, the cuisine, and the tranquil atmosphere by Lake Akan.
At the same time, we sincerely appreciate your detailed comments regarding the room layout and facilities.
Your feedback has been shared with our management and maintenance teams, and we will carefully review how we can improve comfort while preserving the traditional essence of the ryokan.
Your kind words toward our staff are deeply appreciated and will be a great encouragement to all of us.
We truly hope to welcome you back again and provide you with an even more relaxing and memorable stay on your next visit to Lake Akan.
Warm regards,
Manager, Akan Tsuruga Bessou Hinanoza
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このたびは阿寒鶴雅別荘 鄙の座にご宿泊いただき、誠にありがとうございました。
初めての旅館滞在に当館をお選びくださり、またご滞在のご感想を丁寧にお寄せいただき、心より御礼申し上げます。
お部屋の設えや設備に関するご意見は真摯に受け止め、今後の改善に活かしてまいります。
また、スタッフへの温かいお言葉を賜り、重ねて感謝申し上げます。
次回お越しいただく際には、より快適で心安らぐ時間をお過ごしいただけますよう努めてまいります。
再びお迎えできる日を、心よりお待ち申し上げております。
あかん鶴雅別荘 鄙の座 支配人
Napisano: 24. kol 2025.
Boravak: kol, 2025
Wonderful hotel with great hospitality
Having stayed in many hotels and ryokans across Japan, I would personally rank Akan Tsuruga Bessou HINA no ZA as a very close No. 2 on my list—just behind my No. 1, the Kaho in Tsukioka Onsen. But truly, it’s a photo finish!
The dining experience was absolutely fantastic, and the spacious rooms are equipped with everything one could wish for. What really sets excellent hotels apart from merely good ones are the little details. Here, every detail has been thought of—for example, the coffee machine already filled with water, a small but meaningful touch. Even my shoes were cleaned during my stay, something I did not expect.
These thoughtful touches show that everything in this hotel is perfectly cared for. We are deeply grateful to the staff for such a wonderful stay. If our travels bring us back to the area, we will certainly return.
Odgovor hotela
Napisano: 14. lis 2025.
We are sincerely grateful for your kind words about our staff, and are delighted to hear that you felt relaxed and comfortable after your long drive.
It is a pleasure to know that you enjoyed both your dining experience and the comfort of your room, and that you appreciated the small details we prepare to enhance your stay, such as the ready-to-use coffee machine.
We are deeply honored that, among the many hotels and ryokans you have experienced in Japan, you rated Hinanoza so highly.
With the spirit of “Hina ni Kaeru”—a return to simplicity and peace—we will continue to provide moments of quiet comfort for each of our guests.
We sincerely look forward to welcoming you back to Lake Akan in the future.
このたびは、あかん鶴雅別荘 鄙の座へご宿泊を賜りまして、誠にありがとうございます。
長旅のあとに当館でゆったりとお過ごしいただけたとのこと、またスタッフの応対に温かいお言葉を頂戴し、心より御礼申し上げます。
お食事やお部屋でのひとときをお楽しみいただけたこと、そしてコーヒーマシンなどの小さな工夫にもお気づきいただけたことを、大変うれしく拝見いたしました。
また、数多くのご宿泊経験の中で鄙の座を高くご評価くださったことに、深く感謝申し上げます。
今後も「鄙に還る」の心を大切にしながら、皆さまに穏やかで満ち足りた時間をお過ごしいただけるよう努めてまいります。
また阿寒湖にお越しの際は、ぜひお帰りいただければ幸いです。
スタッフ一同、再びお迎えできる日を心よりお待ち申し上げております。
Napisano: 2. stu 2025.
Boravak: lis, 2025
Napisano: 6. lip 2025.
Boravak: lip, 2025
Vrlo dobra lokacija
2 Chome-8-1 Akancho Akankoonsen, 085-0467 Kushiro, Hokkaido, Japan|53,39 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:00
Dobro je znati
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