Kyoto Granbell Hotel
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Kyoto Granbell Hotel
Kyoto Granbell Hotel
Hotel Kyoto Granbell smješten je samo 2 minute hoda od postaje podzemne željeznice Gion-Shijo i odlikuje se modernom arhitekturom s naznakama tradicionalnog japanskog dizajna.
Napisano: 12. srp 2026.
Boravak: srp, 2026
Central location, clean hotel, very friendly.
Everything was clean and nice. The king-size bed had a large leather-covered headboard that wrapped around it, and that definitely needs the upholstery replaced. Otherwise, the hotel was clean and well maintained.
The breakfast buffet had a lot to offer, and the staff was very friendly and easy to communicate with in English.
I would definitely recommend this hotel, and I would stay here again. It was a great hotel, though nothing uniquely spectacular. I would recommend it, and I would come back. Just don’t expect to spend a lot of time enjoying your room. Our view was terrible—electrical wires and concrete—but the view down the hallway overlooked beautiful gardens.
Napisano: 21. kol 2026.
Boravak: kol, 2026
Napisano: 8. kol 2026.
Boravak: srp, 2026
Napisano: 17. srp 2026.
Boravak: srp, 2026
Napisano: 26. lip 2026.
Boravak: lip, 2026
Bad very bad
After checking out, I realized that I had accidentally left approximately €2,000 in cash in my room. I returned to the hotel about two hours later to retrieve it. By then, the room had already been cleaned, and the money had disappeared.
I immediately informed the hotel staff, but no one was able to explain what had happened or locate the money. The situation was so serious that I had to call the Japanese police and file an official report.
I am leaving Kyoto without having recovered my money, and I am deeply disappointed with how this incident was handled. I understand that guests can accidentally leave belongings behind, but I expected a much higher level of responsibility and assistance in dealing with such a serious situation.
For this reason, I cannot recommend this hotel.
⸻
日本語
このホテルでの滞在は、とても残念な経験となりました。
チェックアウトした後、約2,000ユーロの現金を部屋に置き忘れたことに気づきました。約2時間後にホテルへ戻って確認したところ、すでに部屋は清掃されており、現金はなくなっていました。
すぐにホテルのスタッフへ問い合わせましたが、誰も事情を説明できず、現金の所在も分かりませんでした。この事態を受けて、私は日本の警察に通報し、正式に被害届を提出することになりました。
結局、現金は見つからないまま京都を離れることになり、この件に対するホテルの対応には大変失望しています。誰でも忘れ物をしてしまう可能性はありますが、このような重大な問題に対しては、より誠実で責任ある対応を期待していました。
このような経験をしたため、私はこのホテルをおすすめすることはできません
Izvrsna lokacija
Yamatocho, 27番, 605-0802 Kyoto, Kansai, Japan|0,7 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

