Hôtel le Concorde Québec
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Korisne informacije
Prijava od: | 17:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
24-satna recepcija
Više o hotelu Hôtel le Concorde Québec
Hôtel le Concorde Québec
Hotel Le Concorde Québec nalazi se na samo 50 metara od ulice Grande-Allée u srcu grada Québeca i nudi sobe s pogledom na grad. Dostupan je besplatni WiFi. U svakoj sobi nalazi se TV ravnog ekrana.
Recenzije od 
Pojedinci
CA
Napisano: 9. kol 2026.
Loved the week end
Room was great and clean. Loved the swimming pool and the view was breathtaking !
Parovi
Napisano: 11. kol 2026.
Needs better maintenance quality control
On arrival, because of the queue at checkin we used the lobby upholstered chairs. It was difficult to find one that was useable. They are all dirty and stained and should be cleaned asap. Our bathroom shower wall had missing tiles and where there use to be a towel rack and the grouting was dirty and moldy. There was mildew on the ceiling above the bed where a previous leak came from above. The ceiling had been visibly repaired several times before, but the quality of the repair was very poor and obviously done by an unqualified person. It is actually quite ugly. The left night table was broken with the fascia badly screwed and falling apart. The bathroom sink is cracked and has no stopper. Not standard expected from this class of a hotel and in a junior suite rate.
Odgovor hotela
Napisano: 12. kol 2026.
Dear supergreff,
Thank you for sharing your experience with us. We are sorry for the wait at check-in; we have recently moved to a new system that now offers online check-in and check-out, and we are refining our processes to make arrivals smoother.
We regret the condition you encountered and understand how disappointing this must have been. Your observations have been forwarded to our housekeeping and maintenance teams for immediate review, and we encourage guests to contact us during their stay if anything needs attention.
Please note that our bathroom fixtures are being renovated and modernized to enhance comfort and quality. We hope to welcome you back so you can enjoy the upgrades and a more seamless stay.
Sincerely,
Hôtel Le Concorde Québec
Thank you for sharing your experience with us. We are sorry for the wait at check-in; we have recently moved to a new system that now offers online check-in and check-out, and we are refining our processes to make arrivals smoother.
We regret the condition you encountered and understand how disappointing this must have been. Your observations have been forwarded to our housekeeping and maintenance teams for immediate review, and we encourage guests to contact us during their stay if anything needs attention.
Please note that our bathroom fixtures are being renovated and modernized to enhance comfort and quality. We hope to welcome you back so you can enjoy the upgrades and a more seamless stay.
Sincerely,
Hôtel Le Concorde Québec
Obitelji
Napisano: 13. kol 2026.
Bad customer service
Very Disappointing Service
Very disappointed with the service we received. We are a family of four with children, and the parking lot was full, so we had no choice but to walk.
When we arrived at the parking reception, France spoke to us in a very condescending and disrespectful manner, as though we were children. She told us that we had not listened to her colleague’s explanation about where to park, rather than simply helping us find a solution.
We understand that parking can be busy, but there is no reason to speak to customers in that tone. A little courtesy and professionalism would have made a big difference. Unfortunately, the way we were treated left a very negative impression and made the experience extremely disappointing.
Very disappointed with the service we received. We are a family of four with children, and the parking lot was full, so we had no choice but to walk.
When we arrived at the parking reception, France spoke to us in a very condescending and disrespectful manner, as though we were children. She told us that we had not listened to her colleague’s explanation about where to park, rather than simply helping us find a solution.
We understand that parking can be busy, but there is no reason to speak to customers in that tone. A little courtesy and professionalism would have made a big difference. Unfortunately, the way we were treated left a very negative impression and made the experience extremely disappointing.
Odgovor hotela
Napisano: 15. kol 2026.
Dear Exploration235916,
Thank you for sharing your experience. We are truly sorry that your interaction with our team fell short of the respectful, courteous service we aim to provide.
Regarding parking, our indoor spaces beneath the hotel are limited and available on arrival only. When full, we direct guests to nearby partner lots about a five-minute walk away, with comparable rates and in/out access.
We value your feedback and remain committed to improving. We hope to have the opportunity to welcome you back to Hôtel Le Concorde Québec.
Thank you for sharing your experience. We are truly sorry that your interaction with our team fell short of the respectful, courteous service we aim to provide.
Regarding parking, our indoor spaces beneath the hotel are limited and available on arrival only. When full, we direct guests to nearby partner lots about a five-minute walk away, with comparable rates and in/out access.
We value your feedback and remain committed to improving. We hope to have the opportunity to welcome you back to Hôtel Le Concorde Québec.
Snimio anonimni putnik
Napisano: 11. kol 2026.
Boravak: kol, 2026
For the hefty room price, no breakfast nor parking is included. Hotel needs updates specially the washrooms. Staffs could be more friendly!
Snimio anonimni putnik
Napisano: 9. kol 2026.
Boravak: kol, 2026
The check in process was very smooth and fast. Check in time at this hotel was at 5 pm . We came earlier and room was not ready, but we were able to park in parking garage. walk in town and come back later, about 4pm to get our room. We were on 10th floor and the view was facing Frontenac and it was an amazing view. Room was nice and clean, but slightly outdated. Hotel needs some renovations. Location is excellent. Close to all sightseeing and restaurants. Garage also needs a lot of renovations. It is smelly, leaking water in some spots and very narrow parking spaces. If you park by yourself it is a little be tricky, but hotel has valet service to park your car. There are several elevators and even with tourist groups coming to this hotel, it did not take much waiting time. Overall the hotel is very nice, staff is bilingual and very nice and friendly. We glad we stayed in this hotel and we can recommend it to everyone who is planning to visit beautiful city of Quebec. Safe travels.
Izvrsna lokacija
1225 Place Montcalm, Quebec, G1R 4W6, Kanada|0,42 km od centra grada
Prijava i odjava
Prijava od:
17:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 3 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Vrijeme doručka
Pon – ned od 08:00 do 11:00
Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Polog za slučaj štete u iznosu od CAD 200 potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen prilikom odjave. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta. The property offers valet parking daily from 07:00 to 23:00.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
Hôtel le Concorde Québec: često postavljana pitanja
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