Hotel Louisbourg
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Korisne informacije
Prijava od: | 16:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Hotel Louisbourg
Hotel Louisbourg
Ovaj povijesni hotel nalazi se u starom dijelu Quebeca, na 5 minuta hoda od parka Esplanade (Parc de L'Esplanade). Hotel nudi restoran i besplatni brzi Wi-Fi. Hotel Le Louisbourg ima kabelsku televiziju i aparat za kavu u svakoj sobi.
Napisano: 9. kol 2026.
Boravak: kol, 2026
Napisano: 28. srp 2026.
Boravak: srp, 2026
Run down
Photos and reviews i looked at prior to booking must be from a previous ownership. The hotel is run down, carpets threadbare and odd furniture throughout. Not suitable for less mobile travellers.
Our room was at the back, access out via a dirty set of steps and stinking bins. Air vent too cold and blowing constantly in the room so stuffed with a tee-shirt, shower blocked, bare minimum in room. No tea and coffee facilities.
Smell from kitchens next door in morning was disgusting. And you need to go next door for your breakfast.
We managed 2 nights, the biggest positive is the location, right within the walls.
Bed and towels appeared clean and fresh, I didn't dare look at the mattress.
I could not recommend this hotel
Napisano: 6. kol 2026.
Boravak: kol, 2026
Matress are very confo . Bathroom small but convenient. Parking is a mess like any city . But short time park for check in is usefull close to the hotel.
Old hotel but clean and quiet .
Breakfast are good,but server is too busy ,needs help.It takes time to get served and you may pass over check out time .
Napisano: 22. srp 2026.
Boravak: srp, 2026
Napisano: 7. srp 2026.
Boravak: srp, 2026
Horrible
From the moment we arrived, the tone was set. The reception is located in a different building than the rooms, which is not particularly convenient since you have to go outside with your luggage. The reception area is tiny, dark, and unwelcoming. The handling lacks organization and does not give a reassuring first impression at all. In the entrance, a damaged wall unit revealed wires. Without being able to assess the compliance of this installation, its condition did not inspire confidence and immediately reinforced our impression of an inadequately maintained establishment.
Access to the rooms is problematic. One must pass through several doors before taking a very narrow and steep staircase, which is completely inaccessible to individuals with reduced mobility, without this significant constraint being clearly highlighted. The common areas are worn, the carpet is dirty, the furniture seems to have been collected over the years, and the lighting is insufficient, which further accentuates the impression of neglect.
The room is extremely small and does not meet the expectations one might have of a hotel. The walls are damaged, the curtains are wrinkled, the electrical baseboards and light fixtures are dusty, and the furniture is worn and poorly arranged. The closet emitted a very strong smell of cat urine, which discouraged us from storing our clothes there.
The bathroom is equally disappointing: poorly fixed plumbing, slow drainage, exposed pipes, and approximate maintenance. The toilets were not clean upon our arrival, and hair was still present on the floor. The toiletries provided are so small that they resemble samples more than actual welcome products.
The most concerning aspect was undoubtedly the state of the bedding. The sheets and towels emit a very strong smell of laundry detergent, to the point of being uncomfortable. At the moment of leaving the room, while removing the sheets, we discovered large stains on the mattress protector. A particularly unpleasant discovery that left us with a deep sense of discomfort.
The soundproofing is virtually non-existent. From the bed, we felt the vibrations of people moving in the hallway and heard their conversations as if they were taking place in the room. Moreover, the air conditioning was not functioning properly, and it was impossible to adjust the temperature. We spent the night in a room that was far too cold.
Throughout our stay, the room was never maintained. No system allowed us to request housekeeping, and we did not encounter any staff in our building.
The breakfast, although included, was a huge disappointment. We must once again change buildings by going outside. The room is pleasant, but that is where it ends. The service is cold and rather impolite. As soon as we settled in, we were informed that an additional charge of $10 would be applied if we wanted more than the standard package. The coffee is humorously presented as "sock juice," but it is indeed very bad. The pancakes are thick, dry, and taste undercooked. The fruits did not seem fresh, the potatoes were bland, and the entire meal was very disappointing. The atmosphere was heavy and not welcoming. The next day, we preferred to have lunch elsewhere.
Finally, at the time of departure, there was another unpleasant surprise: the reception was closed even though we were within the opening hours. No box allowed us to return the key. After several unanswered rings, we had to call for someone to finally come and open the door for us.
We are used to traveling, and we know that an older establishment can have charm despite some flaws. Here, the problem is not the age of the building, but a clear lack of maintenance, cleanliness, organization, and, in several places, facilities whose condition did not inspire confidence. The overall impression is that the establishment is left to itself, to the detriment of comfort and the customer experience.
The only real strong point of this establishment remains its exceptional location, right in the heart of Old Quebec. Unfortunately, this is absolutely not enough to compensate for the general state of the premises.
We left with the feeling that we had paid the price of a hotel while the service offered resembled more of a poorly maintained budget accommodation. For a city as touristy as Quebec, this experience is very disappointing and does not reflect the level of quality that visitors are entitled to expect.
We will not return and we cannot recommend this establishment.
Lokacija
68 ½, 68 Rue Saint-Louis, Quebec, G1R 3Z3, Kanada|1,23 km od centra grada
Prijava i odjava
Prijava od:
16:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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