Hotel Manoir Victoria
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Korisne informacije
Prijava od: | 16:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
24-satna recepcija
Više o hotelu Hotel Manoir Victoria
Hotel Manoir Victoria
Hotel Manoir Victoria nalazi se u starom dijelu Quebeca, na 8 minuta hoda od željezničke stanice La Gare du Palais, a nudi 2 restorana i unutarnji bazen. Hotel nudi TV ravnog ekrana s kabelskim programima u svakoj sobi.
Recenzije od 
Parovi
Napisano: 27. srp 2026.
Boravak: lip, 2026
Steep climb up to the hotel but lovely
Nice hotel ,just be aware it’s at the top of the citadel and very steep climb / walk from the station …. friendly staff and all English speaking as well as French , the hotel was having some refits and decorating but it didn’t interfere with our stay, our room was large and clean and felt welcoming and all your toiletries, were in the bathroom . If you needed razor, shower cap ,needle cotton , you can ask at the desk no charge just a better way of not wasting unwanted items being discarded . There were even robes( very nice thick cotton), slippers and an umbrella you can use and if you liked them you could buy new ones the main desk . We found the breakfast over priced with such a small selection of goods so used outside cafes instead,
And did not like the restaurant that was situated within the hotel ( Boulay) we were dismissed from the entrance in the hotel lobby by the staff and told to go to the front desk ( so had to walk through the tables to the front door) only to be told “ did we have a reservation “ when I said no was promptly told it’s a 30/45 min wait , so we walked straight out the door to a beautiful bistro two doors down,
And did not like the restaurant that was situated within the hotel ( Boulay) we were dismissed from the entrance in the hotel lobby by the staff and told to go to the front desk ( so had to walk through the tables to the front door) only to be told “ did we have a reservation “ when I said no was promptly told it’s a 30/45 min wait , so we walked straight out the door to a beautiful bistro two doors down,
Odgovor hotela
Napisano: 27. srp 2026.
Hello,
Thank you for taking the time to share such a detailed review. We're delighted that you enjoyed our welcoming and spacious room, the cleanliness, and the thoughtful amenities, including the robes, slippers, and complimentary essentials available upon request. It's also wonderful to hear that our team made you feel welcome during your stay.
We appreciate your understanding while we completed some refurbishment work, and we're pleased it didn't impact your visit.
We're sorry, however, that both our breakfast offering and your experience at Chez Boulay did not meet your expectations. We understand how disappointing it is to feel unwelcome, and we regret that your first impression of the restaurant led you to dine elsewhere. Your comments have been shared with the appropriate teams, as courteous and attentive service is something we strive to provide at every point of your stay.
Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back on a future visit to Québec City and provide an even better experience.
Warm Regards,
Nickolas Verrecchia
Front Desk Manager
Thank you for taking the time to share such a detailed review. We're delighted that you enjoyed our welcoming and spacious room, the cleanliness, and the thoughtful amenities, including the robes, slippers, and complimentary essentials available upon request. It's also wonderful to hear that our team made you feel welcome during your stay.
We appreciate your understanding while we completed some refurbishment work, and we're pleased it didn't impact your visit.
We're sorry, however, that both our breakfast offering and your experience at Chez Boulay did not meet your expectations. We understand how disappointing it is to feel unwelcome, and we regret that your first impression of the restaurant led you to dine elsewhere. Your comments have been shared with the appropriate teams, as courteous and attentive service is something we strive to provide at every point of your stay.
Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back on a future visit to Québec City and provide an even better experience.
Warm Regards,
Nickolas Verrecchia
Front Desk Manager
Parovi
UK
Napisano: 2. ruj 2026.
Boravak: kol, 2026
Comfortable, clean and convenient location.
What is good
Location is amazing, the gym and pool area is very good. Gym well equipped but pool a little cold. Rooms good, many have quirky shapes. Staff were attentive and friendly.
Need to know
There 23 steps you have to use every time you go in and out. A iPod clock radio dates the rooms! It's not like a regular international branded hotel, some facilities and rooms are a little odd. The policy of collecting a deposit from your card on arrival and posting the cost of items in the room should you take them is a shame. This implies no trust in guests and that they consider all guest will take the umbrella, laundry bag, glasses, pillows and duvet! No bar area.
Location is amazing, the gym and pool area is very good. Gym well equipped but pool a little cold. Rooms good, many have quirky shapes. Staff were attentive and friendly.
Need to know
There 23 steps you have to use every time you go in and out. A iPod clock radio dates the rooms! It's not like a regular international branded hotel, some facilities and rooms are a little odd. The policy of collecting a deposit from your card on arrival and posting the cost of items in the room should you take them is a shame. This implies no trust in guests and that they consider all guest will take the umbrella, laundry bag, glasses, pillows and duvet! No bar area.
Odgovor hotela
Napisano: 3. ruj 2026.
Hello,
Thank you for taking the time to share such detailed feedback following your stay with us. We’re delighted to hear that you enjoyed our exceptional location, well-equipped gym and pool area, comfortable rooms, and, most importantly, the attentive and friendly service provided by our team.
We appreciate your comments regarding the 23 steps at our entrance. As a historic property in the heart of Old Québec, our building has architectural characteristics that differ from those of a modern international hotel. We understand that the stairs may be an inconvenience and appreciate you bringing this to our attention.
We have also taken note of your comments regarding the room amenities and our deposit policy. The authorization taken upon arrival is a standard hotel practice intended to cover potential incidental charges and facilitate a smooth checkout process. We are sorry if this procedure was not clearly explained or caused any inconvenience during your stay.
Thank you again for your honest and constructive feedback. We hope to have the pleasure of welcoming you back to Hôtel Manoir Victoria.
Warm Regards,
Nickolas Verrecchia
Front Desk Manoir
Thank you for taking the time to share such detailed feedback following your stay with us. We’re delighted to hear that you enjoyed our exceptional location, well-equipped gym and pool area, comfortable rooms, and, most importantly, the attentive and friendly service provided by our team.
We appreciate your comments regarding the 23 steps at our entrance. As a historic property in the heart of Old Québec, our building has architectural characteristics that differ from those of a modern international hotel. We understand that the stairs may be an inconvenience and appreciate you bringing this to our attention.
We have also taken note of your comments regarding the room amenities and our deposit policy. The authorization taken upon arrival is a standard hotel practice intended to cover potential incidental charges and facilitate a smooth checkout process. We are sorry if this procedure was not clearly explained or caused any inconvenience during your stay.
Thank you again for your honest and constructive feedback. We hope to have the pleasure of welcoming you back to Hôtel Manoir Victoria.
Warm Regards,
Nickolas Verrecchia
Front Desk Manoir
Snimio anonimni putnik
Napisano: 28. kol 2026.
Boravak: kol, 2026
A very well run hotel right in the heart if old quebec. The pool and fitness area are small but lovely.
Snimio anonimni putnik
Napisano: 17. kol 2026.
Boravak: kol, 2026
The sauna and ice bath were clean and enjoyable. The breakfast was very good with lots of variety. The staff were very helpful and understanding. Even when one elevator was out of service they did their best to accommodate us. The rooms were spacious and clean.
Parovi
Napisano: 17. kol 2026.
Boravak: srp, 2026
Bernard's Recs Were Spot On
Hotel Manoir Victoria was the perfect home base for exploring Québec City. The location couldn't be better—just steps from Old Québec's charming streets, restaurants, shops, and historic attractions, making it easy to experience everything on foot.
The hotel strikes a great balance between historic charm and modern comfort. The rooms and common areas were stylish, updated, and very comfortable, making it a relaxing place to return to after a day of sightseeing. The elevators were a little on the slow side but it is an older building
The service was great. The young lady who checked us in (I wish I remembered her name!) was friendly, warm, welcoming from the moment we arrived. A special mercí to Bernard, front desk & Concierge, whose recommendations for things to see, do, and eat were spot on. His local knowledge really enhanced our visit.
Friendly staff, modern accommodations, and an unbeatable location! Would happily stay here again.
The hotel strikes a great balance between historic charm and modern comfort. The rooms and common areas were stylish, updated, and very comfortable, making it a relaxing place to return to after a day of sightseeing. The elevators were a little on the slow side but it is an older building
The service was great. The young lady who checked us in (I wish I remembered her name!) was friendly, warm, welcoming from the moment we arrived. A special mercí to Bernard, front desk & Concierge, whose recommendations for things to see, do, and eat were spot on. His local knowledge really enhanced our visit.
Friendly staff, modern accommodations, and an unbeatable location! Would happily stay here again.
Odgovor hotela
Napisano: 18. kol 2026.
Hello,
Thank you so much for this wonderful review! We’re delighted to hear that Hotel Manoir Victoria was the perfect home base for exploring Québec City and that you enjoyed our unbeatable location, modern accommodations, and historic charm.
We’re especially pleased that our team helped make your stay memorable. We’ll be sure to share your kind words with Bernard, whose local recommendations clearly made a difference, as well as with the rest of our team.
Thank you again for your kind words, and we would be delighted to welcome you back on your next visit to Québec City!
Warm Regards,
Nickolas Verrecchia
Front Desk Manager
Thank you so much for this wonderful review! We’re delighted to hear that Hotel Manoir Victoria was the perfect home base for exploring Québec City and that you enjoyed our unbeatable location, modern accommodations, and historic charm.
We’re especially pleased that our team helped make your stay memorable. We’ll be sure to share your kind words with Bernard, whose local recommendations clearly made a difference, as well as with the rest of our team.
Thank you again for your kind words, and we would be delighted to welcome you back on your next visit to Québec City!
Warm Regards,
Nickolas Verrecchia
Front Desk Manager
Izvrsna lokacija
44 Côte du Palais, Quebec, G1R 4H8, Kanada|1,53 km od centra grada
Prijava i odjava
Prijava od:
16:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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