Al Liwan Suites Rawdat Al Khail
+ 22
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
24-satna recepcija
Više o hotelu Al Liwan Suites Rawdat Al Khail
Al Liwan Suites Rawdat Al Khail
Objekt Al Liwan Suites Rawdat Al Khail nalazi se u Dohi, na 1,8 km od znamenitosti Stadion Al Arabi Sports Club i 3,8 km od znamenitosti Kraljevska palača Diwan Emiri, te nudi smještaj koji sadrži besplatan WiFi, klima-uređaj, vanjski bazen i...
Recenzije od 
Obitelji
Napisano: 3. srp 2026.
Boravak: srp, 2026
Very bad
Peace, mercy, and blessings of God be upon you. I am a Saudi citizen who has faced numerous difficulties and problems at this hotel, specifically at the hands of a Moroccan woman. My family and I came for tourism and travel, and on our first day at this hotel, they took a 500 SAR deposit from us, even though the hotel's regular rate is 200 SAR. I discovered that they only charge us the deposit money; others don't. After that, I called the manager, but he ignored the issue and didn't come to the hotel. The Indian manager, named Mohammed, and the receptionist were very rude, and the service was terrible. Please, I urge you not to stay at this hotel; it's a scam. Thank you. (Al Liwan Suites Rawdat Al Khail)
Obitelji
Napisano: 15. ožu 2026.
Boravak: ožu, 2026
Inhumane behavior hotel
Unprofessional Hotel stay Guaranteed!!
Guest not allowed after 9pm, will send security and chase by shouting, keeps calling on mobile n landline
Guest not allowed after 9pm, will send security and chase by shouting, keeps calling on mobile n landline
Odgovor hotela
Napisano: 1. svi 2026.
Dear Valued Guest,
Greetings from Al Liwan Suites!
First of all, thank you for taking the time to share your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. Please be assured that we are committed to improving our service quality to better meet your expectations on your next visit.
Providing the best experience for our valued guests is always our priority.
We look forward to welcoming you back soon.
Wishing you all the best.
Best regards,
Tuffy
Front office supervisor
Greetings from Al Liwan Suites!
First of all, thank you for taking the time to share your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. Please be assured that we are committed to improving our service quality to better meet your expectations on your next visit.
Providing the best experience for our valued guests is always our priority.
We look forward to welcoming you back soon.
Wishing you all the best.
Best regards,
Tuffy
Front office supervisor
Ostali
US
Napisano: 26. stu 2022.
Boravak: lis, 2022
Most stressful check in ever
Most stressful check in ever! Had to argue with staff for 90 minutes in order for them to give me key to my room that I had pre-paid 5 months ago for World Cup stay.
Front desk staff tried to be nice and professional but manager was completely incompetent.
Qatar Accommodation Agency bears part of the blame as well since they did not upload the required voucher into my Hayya account but this agency clearly not equipped to handle so many visitors for the World Cup. They sent automated responses to multiple emails I sent them in previous days advising them of this issue but evidently have no staff to respond to emails.
Upon showing proof of the hotel booking and proof of payment (which they had a copy of already) the manager at this hotel should have simply allowed my son and I to go to our room, especially after a 14 hour flight! He could have worked out the issue with the Qatar World Cup Accommodation Agency on his own. Furthermore I asked the staff to call the agency shortly after they would not allow us to get into our prepaid room but they kept focusing on communicating with hotel manager and kept telling me they could not allow me in the room due to glitch with voucher. Same response when I spoke directly with hotel manager, all he could say was that I was not allowed to get into the room despite both parties having full documentation of reservation and payment. Ultimately 90 minutes later after again insisting they call Accommodation Agency they were directed to immediately allow me to access the room.
Additionally after returning from dinner had to deal with an aggressive security guard who was ready to follow us up to our room despite showing him our room key and letting him know we were guests.
As far as the quality of the two bedroom suite it was spacious and quite good so that is why I’m giving it two stars instead of one.
Front desk staff tried to be nice and professional but manager was completely incompetent.
Qatar Accommodation Agency bears part of the blame as well since they did not upload the required voucher into my Hayya account but this agency clearly not equipped to handle so many visitors for the World Cup. They sent automated responses to multiple emails I sent them in previous days advising them of this issue but evidently have no staff to respond to emails.
Upon showing proof of the hotel booking and proof of payment (which they had a copy of already) the manager at this hotel should have simply allowed my son and I to go to our room, especially after a 14 hour flight! He could have worked out the issue with the Qatar World Cup Accommodation Agency on his own. Furthermore I asked the staff to call the agency shortly after they would not allow us to get into our prepaid room but they kept focusing on communicating with hotel manager and kept telling me they could not allow me in the room due to glitch with voucher. Same response when I spoke directly with hotel manager, all he could say was that I was not allowed to get into the room despite both parties having full documentation of reservation and payment. Ultimately 90 minutes later after again insisting they call Accommodation Agency they were directed to immediately allow me to access the room.
Additionally after returning from dinner had to deal with an aggressive security guard who was ready to follow us up to our room despite showing him our room key and letting him know we were guests.
As far as the quality of the two bedroom suite it was spacious and quite good so that is why I’m giving it two stars instead of one.
Odgovor hotela
Napisano: 8. srp 2023.
Dear Valued Guest,
Greetings from Al Liwan Suites!
First of all, we would like to Thank you for taking the time to share your valuable feedback here and we do apologize for any inconvenience you faced during your stay promising you to improve our service quality to meet your satisfaction on your next visit, we always aim to give the best service to our great guests We hope to welcome you back soon! Wish you all the best,
Best regards,
Tuffy
Front office supervisor
Greetings from Al Liwan Suites!
First of all, we would like to Thank you for taking the time to share your valuable feedback here and we do apologize for any inconvenience you faced during your stay promising you to improve our service quality to meet your satisfaction on your next visit, we always aim to give the best service to our great guests We hope to welcome you back soon! Wish you all the best,
Best regards,
Tuffy
Front office supervisor
Lokacija
Abu Al Qasim Al Shabi Street Zone 24,, Al Muntazah, Doha, 00000, Katar|2,13 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Recently, there are risks in the security situation in Qatar, and the relevant situation is still developing. In view of the current special circumstances, tourists are advised to travel with caution. If you are already there, please be sure to pay close attention to the development of the local situation, strengthen security precautions, and make emergency preparations.
Dostupni su dodatni kreveti uz nadoplatu, ovisno o veličini sobe.
Al Liwan Suites Rawdat Al Khail: često postavljana pitanja
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