Lukenya Getaway
Athi River: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
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Korisne informacije
Prijava od: | 12:00 |
|---|---|
Odjava prije: | 10:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Lukenya Getaway
Lukenya Getaway
Objekt Lukenya Getaway u gradu 'Athi River' sadrži vrt, zajednički salon, terasu za sunčanje bazen te švedski stol. Dječji klub, posluga u sobu i besplatan WiFi u cijelom objektu neki su od sadržaja koje nudi ovaj objekt.
Napisano: 21. srp 2026.
Satisfying experience
Napisano: 17. srp 2026.
Fantastic
Napisano: 26. lip 2026.
Boravak: ruj, 2025
Beautiful Hotel, But an Unwelcoming Experience
Before arriving, I called the reception for directions and explained that due to Nairobi traffic I might arrive after the stated 10:00 p.m. dining closing time. I politely asked if they could keep some food for me. The receptionist was dismissive, repeatedly hung up the phone during our conversation, and only agreed after I had to repeatedly plead with him.
When I finally arrived, I discovered that the dining area was actually still open and continued operating well past 10:00 p.m. This made it clear that my request could easily have been accommodated and left me feeling genuinely unwelcome.
The first thing the receptionist asked for upon my arrival was payment, without so much as a welcome or any acknowledgment that I had just completed a long journey. As a solo female traveller, I felt I was treated differently and did not feel valued as a guest.
I had also informed the hotel in advance about my food allergies, but these were not taken into consideration, which was both disappointing and concerning.
On a positive note, the hotel itself is beautiful, the bed was very comfortable, and the receptionist who took over later the next day was professional, welcoming, and courteous.
Sadly, the poor customer service at the start of my stay overshadowed what was meant to be a special birthday celebration. I would not return based on this experience. I hope the management invests in customer service training, particularly on treating all guests, including solo female travelers ,with courtesy, respect, and professionalism.
Napisano: 13. lip 2026.
Boravak: svi, 2026
Most amazing stay
True definition of a getaway
Lovely and supportive staff
I would recommend Lukenya Getaway
Napisano: 1. lip 2026.
Boravak: lip, 2026
Amazing
Vrlo dobra lokacija
Daystar Road, Athiriver, Athi River, 00202, Kenija|7,41 km od centra grada
Prijava i odjava
Prijava od:
12:00
Odjava prije:
10:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 3 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Zapadnjački doručak
Cijena doručka
22 € (oko 25 USD osobi)
Vrijeme doručka
Pon – ned od 06:00 do 09:30
