Hampton by Hilton Hulunbuir Hailar Street
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Centar za fitness
Restoran
Za nepušače
Više o hotelu Hampton by Hilton Hulunbuir Hailar Street
Hampton by Hilton Hulunbuir Hailar Street
DESCLARGA¬
Recenzije od 
Skupine
Napisano: 10. lip 2025.
We checked into the hotel fairly late, around 8–9 PM, and were pleasantly surprised when the receptionist informed us that we had been upgraded to a higher room category—something we truly appreciated. However, upon entering the room, we were immediately hit by a strong cigarette smell, which was disappointing given that this is a non-smoking room.
We informed the front desk and requested a room change, but our request was flatly denied with the explanation that the hotel was fully booked. We couldn't help but feel that this particular room had likely been complained about by previous guests and, with no other options available due to our late arrival, it was passed off to us under the guise of an "upgrade."
To their credit, the receptionist did offer to send a housekeeping staff member to address the issue. Shortly after, a lovely housekeeper named Zhang Li Jie arrived. She was incredibly kind and proactive—wiping down furniture and mopping the floors in an effort to remove the odour. While the cigarette smell still lingered slightly the next day, her efforts made a big difference. Speaking with her during the process was a highlight of our stay—her warmth and professionalism truly turned a negative experience into something more bearable. If not for her, our entire impression of the stay might have been ruined from the start.
On a more positive note, breakfast was delicious, and overall, it was still a decent stay—though we did joke that our lungs took a bit of a hit sleeping in that room.
We informed the front desk and requested a room change, but our request was flatly denied with the explanation that the hotel was fully booked. We couldn't help but feel that this particular room had likely been complained about by previous guests and, with no other options available due to our late arrival, it was passed off to us under the guise of an "upgrade."
To their credit, the receptionist did offer to send a housekeeping staff member to address the issue. Shortly after, a lovely housekeeper named Zhang Li Jie arrived. She was incredibly kind and proactive—wiping down furniture and mopping the floors in an effort to remove the odour. While the cigarette smell still lingered slightly the next day, her efforts made a big difference. Speaking with her during the process was a highlight of our stay—her warmth and professionalism truly turned a negative experience into something more bearable. If not for her, our entire impression of the stay might have been ruined from the start.
On a more positive note, breakfast was delicious, and overall, it was still a decent stay—though we did joke that our lungs took a bit of a hit sleeping in that room.
Odgovor hotela
Napisano: 10. lip 2025.
Dear friend,sorry heard that you haven't good stay experience due to the smell of smoke in the room. We will pay more attention to this issue and guest room assignment in our future work. Look forward to seeing you next stay and witnessing our improvement.
Poslovni putnici
Napisano: 1. tra 2025.
Very comfort and cleanliness hotel. Convenient to restaurants and supermarkets.
Odgovor hotela
Napisano: 2. tra 2025.
Dear friends,All joy stems from your satisfaction. Seeing you leave with a smile is enough for me! A hundred miles of spring breeze are not as good as your compliment. Little Hampton is very happy and honored to have your approval. We will continue to strive. Welcome back again - looking forward to seeing you again!
Pojedinci
Napisano: 25. velj 2024.
Friendly Staff: The staff were welcoming and made check-in easy.
Smooth Check-In: Checking in was quick and hassle-free.
Easy Commute: Though not downtown, getting to the center was simple with Didi.
Yummy Breakfast: Enjoyed a tasty breakfast with a good variety.
Big Room, Everything I Need: The room was spacious, and it had all the amenities I needed.
Overall, a great stay.
Minor drawback: Despite being a non-smoking room, some guests were still smoking inside, leaving a lingering cigarette smell. It would be beneficial for the hotel to allocate smokers exclusively to designated smoking rooms.
Smooth Check-In: Checking in was quick and hassle-free.
Easy Commute: Though not downtown, getting to the center was simple with Didi.
Yummy Breakfast: Enjoyed a tasty breakfast with a good variety.
Big Room, Everything I Need: The room was spacious, and it had all the amenities I needed.
Overall, a great stay.
Minor drawback: Despite being a non-smoking room, some guests were still smoking inside, leaving a lingering cigarette smell. It would be beneficial for the hotel to allocate smokers exclusively to designated smoking rooms.
Odgovor hotela
Napisano: 26. velj 2024.
Dear Friend, I'm sorry that I didn't get full score experience from you. We will improve the problem of smoking guests smoking in rooms on non-smoking floors. We hope to get full score experience from you next time.，Have a good day!
Skupine
Napisano: 7. lis 2024.
Very good hotel, room are big and clean. Breakfast is a must.
Odgovor hotela
Napisano: 8. lis 2024.
Dear friends , thank you for taking the precious time to give a good opinion of little hampton. little hampton is very happy to see that you are satisfied with this stay experience! Going out, living comfortably is the expectation of each guest, but also the service goal of us, we will live up to expectations, the most warm and thoughtful service will continue, and finally wish you a happy life, looking forward to the next encounter with you!
Pojedinci
Napisano: 8. lip 2024.
I come from Vietnam …. I really like this hotel... I will come back hailar
Odgovor hotela
Napisano: 9. lip 2024.
Dear friends , thank you for your sincere comments, we are very honored to get your recognition, we will continue to work hard, looking forward to your stay again！
Izvrsna lokacija
Shop No. 2, Commercial Building 1, Shui'an Yihao, Hailar Street, 021000, Kina
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Djeca mogu spavati u sobi besplatno. Nema dodatnih kreveta.
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Hampton by Hilton Hulunbuir Hailar Street: često postavljana pitanja
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