InterContinental Hotels Sanya Resort by IHG
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Korištenje postojećim krevetima | Djeca mogu spavati u sobi besplatno. Nema dodatnih kreveta. |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu InterContinental Hotels Sanya Resort by IHG
InterContinental Hotels Sanya Resort by IHG
InterContinental Sanya Resort nalazi se u blizini Xiaodonghaija s prekrasnim krajolikom, koji spaja plažu i more.
Recenzije od 
Pojedinci
Napisano: 9. srp 2026.
Boravak: lip, 2026
The most beautiful resort ever.
My return to China, nine years after the last time, occurred at 9 PM in an immense establishment like the InterContinental Hotel in Sanya, which I can confidently define as the best resort I have ever stayed at by the end of my stay.
I will never forget the welcome I received upon arrival: despite the fact that in China dinner is served much earlier than European standards and my journey lasted over 26 hours, including layovers, the staff of the Sanya Tourism Board kindly waited for me and had dinner ready. I still remember the incredibly fresh fish, particularly the scallops and shrimp, in addition to the unforgettable (for me) lamb (it was salty). It was truly an unforgettable start.
I spent five nights in this exceptional hotel located on a private bay overlooking the South China Sea in Sanya.
The structure is indeed very large; in fact, it is possible to move comfortably with an open shuttle (which allows easy access to every area of the resort).
Upon arrival, I found the room with the air conditioning set to a very low temperature, as seems to be the tradition around here: I believe it was less than 20 °C.
The room was truly spacious. I was assigned a double room for single use, equipped with a balcony and cabana, with a spectacular view of the garden and, in the background, the ocean surrounded by palm trees.
As soon as I entered the room, I also found some fruit, including bananas and other tropical fruits, kindly offered by the staff. Every day, the change and cleaning service was carried out around 6:00 PM (Chinese dinner time).
Inside the structure, it is possible to have breakfast in both Chinese style, which is predominantly savory, and a more traditional European style. The selection was truly vast, and there was practically everything.
A note of merit goes to the hotel's private bay: a clean sandy beach, maintained both in the morning and in the evening, rich in shells, frequented mainly by Russian tourists, while as we know, the Chinese prefer to avoid sun exposure. It is a truly unique beach, ideal for relaxing and enjoying the sea in total tranquility. I managed to take advantage of it once to shoot a video from the sea, and it was absolutely worth it.
The structure also has at least two or three outdoor pools that, unfortunately, I did not have the time to try, but they looked really inviting.
Despite the tropical climate, with temperatures around 32 °C and humidity that I believe was close to 90% from morning to evening, there was a notice in the room advising not to leave the balcony open to avoid the entry of mosquitoes. Yet, throughout the stay, I hardly saw any insects, except for a small spider inside the bathtub.
The cleanliness of the facility was impeccable, and the staff always proved to be extremely kind and helpful. The only small shortcoming is the language: many staff members speak very little English, and on some occasions, communication was not easy. For example, I only realized afterward that instead of asking for the "reception," I should have referred to the "lobby," a term that is definitely more commonly used.
During the last evening, thanks to the splendid organization of the Sanya Tourism Board, right under the palm trees and just a few steps from the sea, the concluding conference of the event for which I had been invited to China took place. An incredible location that has very little to envy to Hawaii.
Overall, it was an excellent experience, and I wholeheartedly recommend this resort to anyone looking to spend a stay focused on relaxation, comfort, and a truly extraordinary natural setting.
I will never forget the welcome I received upon arrival: despite the fact that in China dinner is served much earlier than European standards and my journey lasted over 26 hours, including layovers, the staff of the Sanya Tourism Board kindly waited for me and had dinner ready. I still remember the incredibly fresh fish, particularly the scallops and shrimp, in addition to the unforgettable (for me) lamb (it was salty). It was truly an unforgettable start.
I spent five nights in this exceptional hotel located on a private bay overlooking the South China Sea in Sanya.
The structure is indeed very large; in fact, it is possible to move comfortably with an open shuttle (which allows easy access to every area of the resort).
Upon arrival, I found the room with the air conditioning set to a very low temperature, as seems to be the tradition around here: I believe it was less than 20 °C.
The room was truly spacious. I was assigned a double room for single use, equipped with a balcony and cabana, with a spectacular view of the garden and, in the background, the ocean surrounded by palm trees.
As soon as I entered the room, I also found some fruit, including bananas and other tropical fruits, kindly offered by the staff. Every day, the change and cleaning service was carried out around 6:00 PM (Chinese dinner time).
Inside the structure, it is possible to have breakfast in both Chinese style, which is predominantly savory, and a more traditional European style. The selection was truly vast, and there was practically everything.
A note of merit goes to the hotel's private bay: a clean sandy beach, maintained both in the morning and in the evening, rich in shells, frequented mainly by Russian tourists, while as we know, the Chinese prefer to avoid sun exposure. It is a truly unique beach, ideal for relaxing and enjoying the sea in total tranquility. I managed to take advantage of it once to shoot a video from the sea, and it was absolutely worth it.
The structure also has at least two or three outdoor pools that, unfortunately, I did not have the time to try, but they looked really inviting.
Despite the tropical climate, with temperatures around 32 °C and humidity that I believe was close to 90% from morning to evening, there was a notice in the room advising not to leave the balcony open to avoid the entry of mosquitoes. Yet, throughout the stay, I hardly saw any insects, except for a small spider inside the bathtub.
The cleanliness of the facility was impeccable, and the staff always proved to be extremely kind and helpful. The only small shortcoming is the language: many staff members speak very little English, and on some occasions, communication was not easy. For example, I only realized afterward that instead of asking for the "reception," I should have referred to the "lobby," a term that is definitely more commonly used.
During the last evening, thanks to the splendid organization of the Sanya Tourism Board, right under the palm trees and just a few steps from the sea, the concluding conference of the event for which I had been invited to China took place. An incredible location that has very little to envy to Hawaii.
Overall, it was an excellent experience, and I wholeheartedly recommend this resort to anyone looking to spend a stay focused on relaxation, comfort, and a truly extraordinary natural setting.
Odgovor hotela
Napisano: 9. srp 2026.
Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time.
Obitelji
Napisano: 25. srp 2026.
Boravak: srp, 2026
I was very disappointed with my stay
I really wanted to love this hotel because I trust the InterContinental brand, but unfortunately my experience was disappointing.
The biggest issue was communication. I understand that many people in China don’t speak English, and I completely respect that. However, I expected an international luxury hotel to have enough English-speaking staff to assist international guests.
Check-in took nearly one hour, which is simply unacceptable. The staff member who checked me in could not communicate in English and was unfamiliar with the InterContinental Ambassador benefits. At first, she also refused to upgrade my room. Around 6:00 PM, there seemed to be only one person at the front desk who could communicate in English, making the process extremely slow and frustrating.
That said, I want to recognize the employees who truly made an effort.
A huge thank you to Joe Li and Tony Wong. They patiently answered my questions and were the only two front desk staff I encountered who could communicate comfortably in English. Tony was working in the morning, and Joe in the evening, and both were incredibly helpful.
I also want to thank Jim from the bell service. He helped arrange my trip to the temple, used a translator to communicate with me, added me on WeChat in case I needed assistance during my stay in Sanya, and even replied to my messages on his day off. I am genuinely grateful for his kindness and dedication.
The housekeeping staff also deserve recognition. Although they didn’t speak English, they made every effort to use a translator to ask what I needed, especially since I didn’t require my room to be cleaned every day. Their willingness to help was greatly appreciated.
At the breakfast buffet, I noticed only one staff member who could speak English, and she was constantly busy assisting all the non-Chinese guests. She deserves recognition for the excellent job she does.
We also had dinner at the Chinese restaurant every evening. The staff consistently used translation apps to communicate with us and always tried their best. Their effort and hospitality were appreciated.
The room itself was beautiful with an amazing view, and Sanya is an absolutely beautiful city.
My main suggestion to management is to invest in hiring and training more English-speaking staff. Sanya is welcoming more international visitors, and improving communication would greatly enhance the guest experience at an international luxury hotel.
If you’re planning to stay here, I recommend downloading a good translation app before you arrive—and bringing plenty of patience.
The biggest issue was communication. I understand that many people in China don’t speak English, and I completely respect that. However, I expected an international luxury hotel to have enough English-speaking staff to assist international guests.
Check-in took nearly one hour, which is simply unacceptable. The staff member who checked me in could not communicate in English and was unfamiliar with the InterContinental Ambassador benefits. At first, she also refused to upgrade my room. Around 6:00 PM, there seemed to be only one person at the front desk who could communicate in English, making the process extremely slow and frustrating.
That said, I want to recognize the employees who truly made an effort.
A huge thank you to Joe Li and Tony Wong. They patiently answered my questions and were the only two front desk staff I encountered who could communicate comfortably in English. Tony was working in the morning, and Joe in the evening, and both were incredibly helpful.
I also want to thank Jim from the bell service. He helped arrange my trip to the temple, used a translator to communicate with me, added me on WeChat in case I needed assistance during my stay in Sanya, and even replied to my messages on his day off. I am genuinely grateful for his kindness and dedication.
The housekeeping staff also deserve recognition. Although they didn’t speak English, they made every effort to use a translator to ask what I needed, especially since I didn’t require my room to be cleaned every day. Their willingness to help was greatly appreciated.
At the breakfast buffet, I noticed only one staff member who could speak English, and she was constantly busy assisting all the non-Chinese guests. She deserves recognition for the excellent job she does.
We also had dinner at the Chinese restaurant every evening. The staff consistently used translation apps to communicate with us and always tried their best. Their effort and hospitality were appreciated.
The room itself was beautiful with an amazing view, and Sanya is an absolutely beautiful city.
My main suggestion to management is to invest in hiring and training more English-speaking staff. Sanya is welcoming more international visitors, and improving communication would greatly enhance the guest experience at an international luxury hotel.
If you’re planning to stay here, I recommend downloading a good translation app before you arrive—and bringing plenty of patience.
Odgovor hotela
Napisano: 26. srp 2026.
Dear Guest, We sincerely apologize for the frustrating communication and lengthy check-in during your stay. We truly appreciate your kind compliments to all thoughtful team members. Your valuable suggestion to boost English service training will be fully addressed. We hope to serve you better in the future.
Parovi
Napisano: 29. pro 2025.
Boravak: pro, 2025
Not worth it
Wrong hotel for the price. Hotel is barely maintained with bad services. It does not match with other IHG expectations.
Odgovor hotela
Napisano: 30. pro 2025.
Dear Guest,
Thank you for taking the time to share with us your recent experience in our hotel. I sincerely apologize for any disappointment and inconvenience experienced.
I have shared the feedback given by you with the relevant team members and we have made the necessary adjustments.
Rest assured that we will continuously do our best to always improve so we can accommodate you better in the future.
We hope to welcome you back for a better experience!
Warm regards
Weifang Li
General Manager
Thank you for taking the time to share with us your recent experience in our hotel. I sincerely apologize for any disappointment and inconvenience experienced.
I have shared the feedback given by you with the relevant team members and we have made the necessary adjustments.
Rest assured that we will continuously do our best to always improve so we can accommodate you better in the future.
We hope to welcome you back for a better experience!
Warm regards
Weifang Li
General Manager
Obitelji
Napisano: 8. lip 2026.
Boravak: svi, 2026
Nice hotel
Relaxed in this hotel from 30.04.26 to 08.05.26 family of three (mother, father, son 11 years). The hotel is a little tired, but this disadvantage is compensated by 1. the willingness of the service staff to hear all your wishes and provide good options to satisfy them 2. a compact, well-kept area that has everything you need to relax (quiet, calm, swimming pool) 3. a successful dinner format from Thursday to Sunday outdoors (you may be a little confused by the interior of a regular restaurant - simple tables and chairs with simple tablecloths and a pleasant terrace, but it is stuffy. You adapt and everything will be fine:)) 4. opportunity to meet/communicate with tourists from other countries (there were few of them, mainly from Russia, but we had great communication with the guys from Italy). Separately I would like to thank Jennie's manager, she helped us very much to get the necessary comfort in our holidays
Odgovor hotela
Napisano: 25. lip 2026.
Dear Guest,
Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort.
Please take good care and we are looking forward to welcoming you back next time.
Cheers,
Weifang
General Manager
Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort.
Please take good care and we are looking forward to welcoming you back next time.
Cheers,
Weifang
General Manager
Parovi
Napisano: 13. lis 2025.
Boravak: velj, 2025
Memorable First Stay in Sanya
On Feb-13, the afternoon manager on duty, she was extremely helpful & made huge efforts to ensure that we were well taken care of. The lovely check-in process for Diamond members was conducted in a separated location (Club Lounge). She truly appreciated our loyalty & upgraded us to a beautiful suite. Although it was an older suite, but it had spectacular views of the ocean from every corner. We certainly were extremely grateful for her kind hospitality. Some parts of the resort were getting old, tired, & they need refresh. Access to the beach was also a bit difficult. Food was good, although because it was during the crowded end of Chinese New Year holiday, service was a bit lacking. Heated pool area was a huge bonus. Will definitely consider returning to the same property when we visit Sanya.
Odgovor hotela
Napisano: 14. lis 2025.
Dear Giuseppe,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We wish see you soon.
Sincerely,
Weifang
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We wish see you soon.
Sincerely,
Weifang
Vrlo dobra lokacija
No. 1 Zhouji Road, Jiyang District, Sanya, 572000, Kina|4,73 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
According to the relevant provisions of the "Supplementary Implementation Plan for the Comprehensive Prohibition of Production, Sales and Use of Disposable Non-degradable Plastic Products in Hainan Province", starting from January 1, 2023, all hotels, hotels, B&Bs and other places in the province will no longer take the initiative to provide Plastic products, including combs, toothbrushes, razors, shower caps, small washing care product containers (such as body wash bottles, shampoo bottles, moisturizer bottles), etc. If you need it, please contact the hotel to obtain it.
Djeca mogu spavati u sobi besplatno. Nema dodatnih kreveta.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
InterContinental Hotels Sanya Resort by IHG: često postavljana pitanja
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