Phoenix Waterside Gloria Resort Sanya

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Sanya: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu

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Korisne informacije

Prijava od:
15:00
Odjava prije:
12:00
Doručak
Doručak je dostupan
Kućni ljubimci
Kućni ljubimci nisu dopušteni
Djeca
U ovom hotelu djeca su dobrodošla

Usluge

Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness

Više o hotelu Phoenix Waterside Gloria Resort Sanya

Phoenix Waterside Gloria Resort Sanya

Phoenix Waterside Gloria Resort Sanya provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The resort offers taxi and car hire amenities for your ease in navigating around Sanya. When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the resort ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of 24-hour room service and room service as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at Phoenix Waterside Gloria Resort Sanya have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at Phoenix Waterside Gloria Resort Sanya as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day, engage in the entertaining activities available at Phoenix Waterside Gloria Resort Sanya.Unwind and conclude each day delightfully by stopping by hot tub and spa, ensuring a soothing experience.Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

Recenzije od
Trip.comTripadvisor
Spomenuli putnici
Pojedinci

Napisano: 7. velj 2025.

I stayed here for a week. The good points were that the hotel and room were clean and smelled ok (apart from the occasional smoker); the staff were generally kind and helpful; the location is in reasonable proximity to the beach; the hotel garden is nice and there are some decent enough restaurants nearby. The bad points were: the cleaner kept knocking on the room door early in the morning around 8:30am when the “do not disturb” sign was on; the shower was far away from the toilet and sink on the other side of the bedroom; the breakfast was not ‘western’ as described, it was Chinese (apart from some cheap bread) and the dishes that should have been hot were lukewarm or cold; 1 of 2 outdoor swimming pools was empty and closed, so I decided to forego swimming in the main pool with screaming noisy children; the decor looks outdated; the ‘gym’ is very poorly equipped; and one of the worst things is that all the guest room doors auto-close extremely loudly. Why not design the doors to soft-close? Hearing very loud banging in from room doors along the corridor - a most unpleasant, irritating way to wake up in the morning and this along with the aforementioned are definitely not befitting experiences when staying in a five star hotel - not even in a 2 or 3 star hotel for that matter. Overall, the experience was average and felt more like a 3 star hotel (but with 5 star prices). I think there are far better hotels in Sanya.

Odgovor hotela

Napisano: 10. velj 2025.

尊敬的客人,感谢您抽出宝贵时间分享您的入住体验。我们非常重视您的反馈,并对您在入住期间遇到的不便深表歉意。
首先,我们很高兴您对酒店的清洁度、员工服务、地理位置以及花园环境表示满意。然而,我们也注意到您提出的诸多问题,这些问题确实影响了您的整体体验,对此我们深感抱歉。
关于清洁工敲门打扰的问题,我们已经与相关部门沟通,确保在“请勿打扰”标志亮起时,员工会严格遵守,避免类似情况再次发生。对于淋浴间的位置设计,我们理解这可能给您带来了不便,未来在酒店改造中我们会考虑更加人性化的布局。
关于早餐的问题,我们已与餐饮团队沟通,确保菜品质量和温度符合标准,并会进一步丰富西式早餐的选择。对于游泳池和健身房的问题,我们正在评估设施的使用情况,并计划进行必要的维护和升级,以提升客人的使用体验。
关于客房门关闭声音过大的问题,我们已安排工程部门检查并采取措施,尽量减少噪音,确保客人的休息环境更加安静舒适。
我们深知您的期望与体验之间存在差距,对此我们深感抱歉。您的反馈对我们非常重要,我们将认真改进,力求为每一位客人提供更好的服务。希望未来有机会再次为您服务,并为您带来更加愉快的入住体验。
再次感谢您的宝贵意见,祝您旅途愉快!
Parovi

Napisano: 7. velj 2025.

Location is good, there is bus station, and tram station in front of the hotel.
Breakfast has lots of varieties.
the receptionist generally has good services, except one lady don't have smile.
one thing made me unhappy was the room has lot of mosquitoes even in winter time.

Odgovor hotela

Napisano: 10. velj 2025.

尊敬的客人,感谢您的详细点评!我们很高兴您对酒店的位置、早餐种类以及大部分接待员的服务感到满意。关于您提到的蚊子问题,我们深表歉意,并已通知相关部门加强房间的清洁和防蚊措施,确保为每位客人提供更舒适的入住环境。对于那位服务不够热情的女士,我们也会加强员工培训,确保每位员工都能以最友好的态度服务客人。您的反馈对我们非常重要,期待您再次光临,我们将竭诚为您提供更好的体验!
Parovi

Napisano: 22. velj 2024.

Building is huge, but no floor carpet in room. Dirty and old fashioned curtain. Even the wardrobes and other drawers are too old. Lake view is good. But all the glasses are too dirty. Lobbies are not safe for pedestrian, hazards exist. Being a Trip.com member we have been rewarded for "Late check out" but hotel administration totally denied to avail this reward, only until to pay additional charges.
All concerned pictures also attached.
Don't know, who is responsible for all of these, either Trip.com, to not provide complete details, OR the hotel itself?
However, staff is cooperative
Parovi

Napisano: 7. ožu 2025.

Pool nice 👍🏼👍🏼👍🏼

Odgovor hotela

Napisano: 10. ožu 2025.

尊敬的客人您好,感谢您对酒店的点评!非常高兴您对我们酒店的喜爱。真诚期待您的下次光临,再次感谢您的点评!
Skupine

Napisano: 7. velj 2023.

Fantastic hotel! I heard it’s old, but they have very good maintenance. We enjoyed the location, which was a walk to some nearby restaurants.
The pool was very nice to swim in as well.

Odgovor hotela

Napisano: 15. velj 2023.

Dear guests, thank you very much for your favorable comments on our hotel. We will continue to live up to your favorable comments. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!

Izvrsna lokacija

4,5

No.555 Hedong Road, Sanya Bay, Tianya District, Sanya, 572000, Kina|3,04 km od centra grada

Prijava i odjava

Prijava od:

15:00

Odjava prije:

12:00

Dobro je znati

Djeca

U ovom hotelu djeca su dobrodošla

Dodatni kreveti

Sve dobne skupine

23 € (CNY180) po osobi po noćenju

Dječji krevetići

u dobi od 3 g. ili mlađe

Besplatno

Raspoloživi kreveti

Djeca se mogu koristiti dostupnim krevetima:

u dobi od 17 g. ili mlađe

Besplatno

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Doručak

Doručak je dostupan

Opcije doručka

Zapadnjački doručak

Cijena doručka

8 € (oko 60 CNY osobi)

Vrijeme doručka

Pon – ned od 07:00 do 10:00

Važne informacije o gradu
According to the relevant provisions of the "Supplementary Implementation Plan for the Comprehensive Prohibition of Production, Sales and Use of Disposable Non-degradable Plastic Products in Hainan Province", starting from January 1, 2023, all hotels, hotels, B&Bs and other places in the province will no longer take the initiative to provide Plastic products, including combs, toothbrushes, razors, shower caps, small washing care product containers (such as body wash bottles, shampoo bottles, moisturizer bottles), etc. If you need it, please contact the hotel to obtain it.
Mogući načini plaćanja
Ovaj hotel prihvaća sljedeće načine plaćanja:
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Phoenix Waterside Gloria Resort Sanya: često postavljana pitanja

Hotel Phoenix Waterside Gloria Resort Sanya je od centra grada Sanya udaljen 3.0 km.
Hotel Phoenix Waterside Gloria Resort Sanya nalazi se u gradu Sanya (Kina) i udaljen je 3.0 km od centra grada Sanya.
U hotelu Phoenix Waterside Gloria Resort Sanya možete se prijaviti od 15:00, a odjaviti se morate do 12:00.
Da, hotel Phoenix Waterside Gloria Resort Sanya ima parkiralište.
Da, Phoenix Waterside Gloria Resort Sanya ima restoran.