DoubleTree by Hilton Shenyang

Name: DoubleTree by Hilton Shenyang
Address: No.89 Fengyutan Street, Shenyang, 110011, Kina, Shenyang, Liaoning, 110011, Kina

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Korisne informacije

Prijava od:	15:00
Odjava prije:	12:00
Kućni ljubimci	Kućni ljubimci nisu dopušteni

Usluge

Wi-Fi veza

Parking

Klimatizacija

Shuttle prijevoz do zračne luke

Bazen

Centar za fitness

Više o hotelu DoubleTree by Hilton Shenyang

DoubleTree by Hilton Shenyang

Hotel DoubleTree by Hilton Shengyang nalazi se u centru Shenyanga, na 10 minuta vožnje od dobro očuvane kulturne znamenitosti Carske palače Shenyang. Luksuzni hotel nudi razne mogućnosti za opuštanje, uključujući unutarnji bazen.

Recenzije od

Spomenuli putnici

Obitelji

Napisano: 23. svi 2026.

Boravak: svi, 2026

comfortable stay

hotel is located in old town of shenyang, exterior of the Double Tree looks grand. tidy room, good service specially provided by Front Office clerks and Housekeeping staff Sui Lihua. generally, it's a nice stay and will come back by next visit

Odgovor hotela

Napisano: 28. svi 2026.

Thank you very much for your lovely review! We're glad you enjoyed your comfortable stay and liked our hotel location, facilities and service. We will also pass your kind words to our colleague Sui Lihua. Looking forward to welcoming you again soon!

Poslovni putnici

Napisano: 10. srp 2026.

Boravak: srp, 2026

Good location and that’s it

First time staying at this DoubleTree because the rate was a great bargain, but the disappointment started the moment I checked in.
The hotel is very dated and honestly doesn’t feel like a Hilton-branded property. Check-in itself was smooth, but the duty manager was neither welcoming nor helpful. The attitude I received came across as, “I don’t care,” which was very disappointing.
Unfortunately, I won’t be staying here again. If you’re visiting Shenyang, I would highly recommend the Hilton Shenyang instead, which offers a far better overall experience.

Odgovor hotela

Napisano: 15. srp 2026.

Dear valued guest,
We are truly sorry to hear your stay at DoubleTree by Hilton Shenyang left you with such a disappointing experience, and we sincerely apologize for failing to meet the high standards you rightfully expect from the Hilton brand.
It pains us to know our aging facilities and the unhelpful, unwelcoming attitude of our duty manager ruined your check-in and overall trip. We take your feedback extremely seriously and will immediately share every detail of your comments with our management team to carry out staff service training and accelerate our facility renovation plans.
We fully respect your recommendation of Hilton Shenyang, yet we still sincerely hope to earn a second chance to impress you someday. Should you consider visiting Shenyang again, please feel free to contact us directly so we can arrange a much-improved stay for you.
Thank you for your honest and valuable feedback that helps us keep improving.
Sincerely,
Hotel Management Team

Snimio anonimni putnik

Napisano: 2. svi 2026.

Boravak: tra, 2026

Hotel Room had stains on carpet and on chair, but the biggest downfall about this Hotel is that they did not have a functioning Air Conditioning System, so the room was too warm.

Parovi

Napisano: 15. pro 2025.

Boravak: sij, 2025

Beautiful, clean, modern hotel

Everything I needed for a stay in Shenyang. Located in a good location within Shenyang to get me close enough to all tourist spots. Even had a lounge which was clean and serve alcohol certain time of the day. There was also a Wuliangye store with the hotel. Overall, the room was well appointed and clean.

Odgovor hotela

Napisano: 21. sij 2026.

Thank you so much for taking the time to share your wonderful experience with us! We’re absolutely delighted to hear that you found our hotel beautiful, clean, and modern—creating a comfortable environment for our guests is always our top priority.
It’s great to know that our location in Shenyang made it convenient for you to access all the tourist spots, and that you got to enjoy our clean lounge with alcohol service during its operating hours. We’re also glad the on-site Wuliangye store added convenience to your stay, and that you were satisfied with the well-appointed and clean room.
Your kind feedback means a lot to our team, and we can’t wait to welcome you back to our hotel for another fantastic stay in Shenyang in the future!

Parovi

Napisano: 6. stu 2025.

Boravak: stu, 2025

Nice hotel but….

A good hotel close to Wuai market. The water temperaturen of the indoor swimmingpool is very pleasant. The room we had was big and very clean. Friendly and helpful staff. However,the breakfast for Western people is disappointing. No knife(!) and you had to ask for the butter. The coffee was luke warm and no teaspoon to stir.

Odgovor hotela

Napisano: 21. sij 2026.

Dear Guest,
Thank you so much for taking the time to share your detailed feedback about your stay at our hotel—we truly appreciate your honest input, as it helps us identify areas to improve and enhance the experience for all our guests.
First, we are delighted to hear that you enjoyed the key aspects of your stay: the convenient location near Wuai Market, the comfortable water temperature of our indoor swimming pool, the spacious and clean room, and the friendly, helpful service from our staff. These are core elements we strive to deliver consistently, so it brings us great joy to know they met your expectations.
However, we sincerely apologize for the disappointment caused by our Western-style breakfast. The lack of essential items like knives, the need to request butter, lukewarm coffee, and the absence of teaspoons for stirring are unacceptable oversights on our part—this does not reflect the standard of service we aim to provide. We have immediately shared your feedback with our F&B team to address these issues urgently: we will ensure that Western breakfast essentials (including knives, teaspoons, and readily available butter) are consistently stocked, and we will reinforce checks to maintain the proper temperature of coffee at all times.
We hope you will give us another opportunity to welcome you back in the future, so we can show you the improvements we have made and provide you with a more complete and satisfying stay. If you have any further comments or suggestions, please feel free to contact us directly.
Thank you again for your valuable feedback.