Luxembourg Marriott Hotel Alfa
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Korisne informacije
Prijava od: | 16:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Centar za fitness
24-satna recepcija
Restoran
Više o hotelu Luxembourg Marriott Hotel Alfa
Luxembourg Marriott Hotel Alfa
Objekt Luxembourg Marriott Hotel Alfa smješten je na kratkoj udaljenosti od znamenitosti Željeznički kolodvor Luxembourg u gradu 'Luxembourg' te nudi brojne sadržaje, među kojima su restoran i bar.
Recenzije od 
Obitelji
US
Napisano: 1. srp 2026.
Boravak: srp, 2026
Fabulous hotel, great location next to train station
I adore traveling; you never really know what’s going to happen next, and maybe that’s part of the experience for me. Therefore, when my daughter was bitten by over 35 mosquitoes while in Belgium during our two-week stay around Europe, we didn’t think anything of it until she started getting sicker and sicker. Therefore, upon arrival in Luxembourg. We realized maybe she needed to go to the hospital and see what was really wrong. And that’s when you get to find out the actual true hospitality of the hotel staff. They were absolutely wonderful, so caring, so considerate to help us out during our time of need.
Joanna at the front desk was wonderful upon check-in. She helped us find the hospital for my daughter. The whole front desk staff and concierges wanted to make sure we were OK - their kindness was fantastic. You know when you’re traveling, you’re kind of at the mercy of your hotel customer service employees, and they were amazing. Weirdly enough, I was in such a rush walking to the hospital looking at Google Maps that I missed the fact that Luxembourg has huge water channels in the middle of their sidewalk that are the same exact color as the sidewalk that I did not notice, and I stepped in it and fell down and hit my shin so hard that it bumped up so badly. Ricardo got me ice and went on to make sure we were taken care of for the rest of our stay.
Emmanuel, the amazing concierge, was so helpful throughout our whole five-day stay. Especially because he told us to go to Metz, Germany, and the city of Trier for medieval city sightseeing. It’s only a quick train ride away. That was a wonderful idea that made us so happy. He even fixed our TV so we could cast our movies on it. All the while, so kind and courteous.
The breakfast buffet was delicious with so many different offerings. The cappuccino and coffee were very good. Charles and Bemba, the wait staff, were absolutely wonderful to us every morning, making sure we had our cappuccino and made-to-order eggs. They also had gluten-free options and Stevia!
I highly recommend this for your Luxembourg hotel stay, especially if you’re needing to be near the train station.
Also, know that this hotel stay was a gift from a friend who purchased the five nights at a third party -not Marriott directly- site. And that’s when I found out that when your hotel stay is not purchased from Marriott directly, then your titanium or platinum Elite status doesn’t matter. I confirm that with Marriott’s 800 number. Kind of a shocker! I’ve worked hard for decades to become a platinum Elite and just because it was a gift, I wouldn’t get my status level. However, Ms. Lucie WhiteHouse was so kind to work with me by email to let me know that I would be receiving my platinum Elite extras and she would work with me. How wonderful. I wouldn’t get points, and I totally understood that. It was such a wonderful thing that she did, and I’m glad to now know this third-party purchase rule, and hopefully, I might let some other titanium platinum know also
Joanna at the front desk was wonderful upon check-in. She helped us find the hospital for my daughter. The whole front desk staff and concierges wanted to make sure we were OK - their kindness was fantastic. You know when you’re traveling, you’re kind of at the mercy of your hotel customer service employees, and they were amazing. Weirdly enough, I was in such a rush walking to the hospital looking at Google Maps that I missed the fact that Luxembourg has huge water channels in the middle of their sidewalk that are the same exact color as the sidewalk that I did not notice, and I stepped in it and fell down and hit my shin so hard that it bumped up so badly. Ricardo got me ice and went on to make sure we were taken care of for the rest of our stay.
Emmanuel, the amazing concierge, was so helpful throughout our whole five-day stay. Especially because he told us to go to Metz, Germany, and the city of Trier for medieval city sightseeing. It’s only a quick train ride away. That was a wonderful idea that made us so happy. He even fixed our TV so we could cast our movies on it. All the while, so kind and courteous.
The breakfast buffet was delicious with so many different offerings. The cappuccino and coffee were very good. Charles and Bemba, the wait staff, were absolutely wonderful to us every morning, making sure we had our cappuccino and made-to-order eggs. They also had gluten-free options and Stevia!
I highly recommend this for your Luxembourg hotel stay, especially if you’re needing to be near the train station.
Also, know that this hotel stay was a gift from a friend who purchased the five nights at a third party -not Marriott directly- site. And that’s when I found out that when your hotel stay is not purchased from Marriott directly, then your titanium or platinum Elite status doesn’t matter. I confirm that with Marriott’s 800 number. Kind of a shocker! I’ve worked hard for decades to become a platinum Elite and just because it was a gift, I wouldn’t get my status level. However, Ms. Lucie WhiteHouse was so kind to work with me by email to let me know that I would be receiving my platinum Elite extras and she would work with me. How wonderful. I wouldn’t get points, and I totally understood that. It was such a wonderful thing that she did, and I’m glad to now know this third-party purchase rule, and hopefully, I might let some other titanium platinum know also
Obitelji
DK
Napisano: 19. srp 2026.
Boravak: lip, 2026
Not coming back
A big disappointment. Had in advance written to the hotel about some different things. So as it was my daughter's polteravend tour- my other daughter's need for extra pillows mm due to illness as well as that we came 3 adults.
Nothing was delivered. The only thing at check-in that was noticed all 3 times was - Are you sure the room is without breakfast???
And yes, it was me. We only had 1 night stay and wanted to see the city and enjoy us as much as possible.
There was made ready for 2 people in the room(there was never anything for the 3rd person) no extra pillows - they did not come either - not enough towels. I mentioned it at the front desk when we had just been up in the room and put our bags. We were very late back at the hotel. So it became too late to ask for things.
The next morning we asked for Late-check out as my daughter needed to rest in the middle of the day. We got to 13:00!!!
It was definitely not a cheap stay and it was not worth the money. I knew that service could sometimes be absent, as is often in Paris where we come often - but that there was no service at all I found incredible.
The service on the plane down and home was at 10 stars - that was something Marriott could learn from.
If we ever come back to Luxembourg I/we definitely choose Hilton and NOT Marriott.
What a disappointment.
Nothing was delivered. The only thing at check-in that was noticed all 3 times was - Are you sure the room is without breakfast???
And yes, it was me. We only had 1 night stay and wanted to see the city and enjoy us as much as possible.
There was made ready for 2 people in the room(there was never anything for the 3rd person) no extra pillows - they did not come either - not enough towels. I mentioned it at the front desk when we had just been up in the room and put our bags. We were very late back at the hotel. So it became too late to ask for things.
The next morning we asked for Late-check out as my daughter needed to rest in the middle of the day. We got to 13:00!!!
It was definitely not a cheap stay and it was not worth the money. I knew that service could sometimes be absent, as is often in Paris where we come often - but that there was no service at all I found incredible.
The service on the plane down and home was at 10 stars - that was something Marriott could learn from.
If we ever come back to Luxembourg I/we definitely choose Hilton and NOT Marriott.
What a disappointment.
Odgovor hotela
Napisano: 22. srp 2026.
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at the Luxembourg Marriott Hotel Alfa.
We sincerely apologize that your experience did not meet your expectations, particularly regarding the special requests made prior to arrival, the room preparation and the service provided during your stay. We understand how disappointing this must have been, especially as your visit was for a special family occasion.
Please be assured that your comments have been shared with our team, as guest feedback is invaluable in helping us improve our services.
Thank you once again for your review. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
Best Regards,
Luxembourg Marriott Hotel Alfa Team
Thank you for taking the time to share your feedback regarding your recent stay at the Luxembourg Marriott Hotel Alfa.
We sincerely apologize that your experience did not meet your expectations, particularly regarding the special requests made prior to arrival, the room preparation and the service provided during your stay. We understand how disappointing this must have been, especially as your visit was for a special family occasion.
Please be assured that your comments have been shared with our team, as guest feedback is invaluable in helping us improve our services.
Thank you once again for your review. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
Best Regards,
Luxembourg Marriott Hotel Alfa Team
Poslovni putnici
Napisano: 7. srp 2026.
Boravak: srp, 2026
Don't expect a typical M Club experience here
Expensive, but a quality hotel. As a Bonvoy Titanium, I was expecting more, however.
The so-called M Club is a joke. It's an unattended couple of rooms on the first floor with table and chairs. It's open 2/47 and has non-alcoholic beverages, a few snacks, and coffee except now when the machine isn't working. It's really a useless facility.
M Club breakfast is served in the regular restaurant, and the evening food is served in a separate crowded corner of the restaurant, known as the M Club Extension or something like that. The sole attendant is overwhelmed, and can't keep up with the demand. There is often a shortage of napkins, forks, wine glasses, red wine, food, etc. etc. While it's supposed to be open from 1730 to 1930, the food is NOT replenished. So get there when it opens, or you'll be disappointed.
The so-called M Club is a joke. It's an unattended couple of rooms on the first floor with table and chairs. It's open 2/47 and has non-alcoholic beverages, a few snacks, and coffee except now when the machine isn't working. It's really a useless facility.
M Club breakfast is served in the regular restaurant, and the evening food is served in a separate crowded corner of the restaurant, known as the M Club Extension or something like that. The sole attendant is overwhelmed, and can't keep up with the demand. There is often a shortage of napkins, forks, wine glasses, red wine, food, etc. etc. While it's supposed to be open from 1730 to 1930, the food is NOT replenished. So get there when it opens, or you'll be disappointed.
Parovi
Napisano: 4. srp 2026.
Boravak: srp, 2026
Train station noise BAD
Check in less than great. The front desk people were working as quickly as they could but there were only two ppl checking guests in during the time a train load of guests arrived from FRA. Stood in line for 25 mins. Also, why is there not an elite check in area? Also, person in front of us got encouraged to sign up for Bonvoy during check in. No doubt corp encourages this however, during peak check in times-that should be done at their discretion another time. Aside from that, staff excellent. Cleanliness excellent. I got upgraded to junior suite, which is spacious for EU standards. Breakfast good, not great. Room was 303 and faced the train station. I live in a busy urban area and am accustomed to noisy night time antics however, the amount and screaming and honking from 9pm-1am both nights sounded like the World Cup was playing right outside our window. Police were present and made no effort to silence the offenders. I got the impression that it was a weekend norm. Also, while the property has excellent access to the train station, it’s quite far from the historic area of Luxembourg. The riff raff around the train station is palpable and not especially safe for solo female travelers. Be mindful of your surroundings and your possessions.
Odgovor hotela
Napisano: 8. srp 2026.
Dear Courtland2009,
On behalf of the entire hotel team, thank you for sharing your feedback regarding your recent stay with us.
Whilst we are delighted to know that you enjoyed the cleanliness of the hotel, the service provided by our associates and your Junior Suite upgrade, we are sorry to learn that your arrival experience and the noise from the surrounding area impacted your stay.
Please accept our sincere apologies for the extended wait at check-in. We understand your concerns regarding staffing levels during peak arrival times and appreciate your comments, which will be shared with the relevant teams for review. We also regret the disturbance caused by the noise outside the hotel and understand how this affected your comfort during the evenings.
Once again, thank you for taking the time to share your feedback.
We truly value your comments and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
On behalf of the entire hotel team, thank you for sharing your feedback regarding your recent stay with us.
Whilst we are delighted to know that you enjoyed the cleanliness of the hotel, the service provided by our associates and your Junior Suite upgrade, we are sorry to learn that your arrival experience and the noise from the surrounding area impacted your stay.
Please accept our sincere apologies for the extended wait at check-in. We understand your concerns regarding staffing levels during peak arrival times and appreciate your comments, which will be shared with the relevant teams for review. We also regret the disturbance caused by the noise outside the hotel and understand how this affected your comfort during the evenings.
Once again, thank you for taking the time to share your feedback.
We truly value your comments and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Parovi
UK
Napisano: 30. lip 2026.
Boravak: lip, 2026
Excellent stay and lovely staff
As a Marriott Bonvoy Lifetime Platinum member, I had an excellent stay at the Luxembourg Marriott Hotel Alfa during last week’s European heatwave.
We arrived early, around 11am, and despite the official check-in time being 4pm, the team went out of their way to prepare a room for us. This level of flexibility and customer care was greatly appreciated, especially after traveling.
I was also pleased to receive a generous room upgrade. The room was very comfortable, spacious, and well-appointed, making it easy to relax during our stay.
The hotel’s location is another major advantage. It is within walking distance of most attractions, and for those who prefer not to walk, there is plenty of public transport available right in front of the hotel and it’s free, which is a fantastic bonus.
What stood out most was how well the hotel managed the extreme heat. The air conditioning worked perfectly, ensuring the room remained comfortable both during the day and at night. In addition, the hotel made thoughtful efforts to help guests stay cool, offering drinks in the lobby, and even ice cream, which was a very nice touch.
The M Club is quite small, but it is well maintained and ideal for a quick refresh after being out in the heat. There were always fresh fruits and a good selection of cold drinks available.
The evening happy hour is hosted in part of the restaurant, creating a relaxed atmosphere with a nice selection of drinks and tasty food.
Breakfast was another highlight of our stay. There was a very good selection, particularly of fresh fruits. We especially loved the strawberries and cherries. There were also many options for hot food and eggs, and my husband and I thoroughly enjoyed the Eggs Benedict.
Most importantly, the staff were exceptional throughout our stay. Friendly, welcoming, and always ready to help. They provided useful advice on places to visit and how to navigate the public transport system, which made our trip even more enjoyable.
Overall, this was a very pleasant stay, and the hotel exceeded expectations, particularly given the challenging weather conditions. I would not hesitate to return.
We arrived early, around 11am, and despite the official check-in time being 4pm, the team went out of their way to prepare a room for us. This level of flexibility and customer care was greatly appreciated, especially after traveling.
I was also pleased to receive a generous room upgrade. The room was very comfortable, spacious, and well-appointed, making it easy to relax during our stay.
The hotel’s location is another major advantage. It is within walking distance of most attractions, and for those who prefer not to walk, there is plenty of public transport available right in front of the hotel and it’s free, which is a fantastic bonus.
What stood out most was how well the hotel managed the extreme heat. The air conditioning worked perfectly, ensuring the room remained comfortable both during the day and at night. In addition, the hotel made thoughtful efforts to help guests stay cool, offering drinks in the lobby, and even ice cream, which was a very nice touch.
The M Club is quite small, but it is well maintained and ideal for a quick refresh after being out in the heat. There were always fresh fruits and a good selection of cold drinks available.
The evening happy hour is hosted in part of the restaurant, creating a relaxed atmosphere with a nice selection of drinks and tasty food.
Breakfast was another highlight of our stay. There was a very good selection, particularly of fresh fruits. We especially loved the strawberries and cherries. There were also many options for hot food and eggs, and my husband and I thoroughly enjoyed the Eggs Benedict.
Most importantly, the staff were exceptional throughout our stay. Friendly, welcoming, and always ready to help. They provided useful advice on places to visit and how to navigate the public transport system, which made our trip even more enjoyable.
Overall, this was a very pleasant stay, and the hotel exceeded expectations, particularly given the challenging weather conditions. I would not hesitate to return.
Odlična lokacija
16 Place de la Gare, Garer Quartier, Luksemburg, 1616, Luksemburg|1,22 km od centra grada
Prijava i odjava
Prijava od:
16:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Opcije doručka
Zapadnjački doručak
Cijena doručka
35 € po osobi
Vrijeme doručka
Pon – ned od 06:30 do 10:30
Goste se moli da unaprijed obavijeste smještajni objekt Luxembourg Marriott Hotel Alfa o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Gosti u dobi manjoj od 18 godina mogu se prijaviti u objekt samo s roditeljem ili zakonskim skrbnikom. Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not travelling along. Otherwise the payment will not be accepted.
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