Eastin Hotel Penang
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Više o hotelu Eastin Hotel Penang
Eastin Hotel Penang
Hotel Eastin Penang nalazi se pored trgovačkog centra Queensbay, a udaljen je samo 5 km od međunarodne zračne luke Penang. Nudi spa centar i moderne sobe s besplatnim bežičnim pristupom internetu.
RU
Napisano: 18. ožu 2026.
Boravak: velj, 2026
Simple comforts that made the stay easy
The kids immediately loved the pool — ours was located on the same floor, so it was incredibly convenient to just walk over whenever they felt like swimming. That small detail made a big difference during the stay.
Mornings were also something to look forward to. Breakfast had a wide variety, from local options to things like bri cheese and smoked salmon, but the highlight was definitely the soft-serve ice cream machine — it turned into a daily ritual for the kids.
If anything, the hotel feels more quiet and structured than a resort, but for a short family stay it actually worked in our favor.
Odgovor hotela
Napisano: 25. ožu 2026.
Thank you for sharing your thoughtful feedback about your recent stay at Eastin Hotel Penang.
We are delighted to hear that the design and atmosphere of our hotel made your stay comfortable and relaxing. It is wonderful that your children enjoyed the pool conveniently located on your floor, and that the breakfast spread, including the soft-serve ice cream, became a highlight of your mornings ✨
Your kind words about the calm and bright environment are much appreciated. We are pleased that our hotel provided the right balance of comfort and convenience for your family stay.
We look forward to welcoming you and your family back for another enjoyable visit.
Warm regards,
Winnie Suzan Yip
Hotel Manager
RU
Napisano: 18. ožu 2026.
Boravak: velj, 2026
Efficient layout and well-planned facilities
The suite-style room layout is a strong advantage: a separate living area, additional bathroom, and a proper workspace make the space more functional and easier to organize as a family. It feels closer to a compact serviced apartment than a standard hotel room.
Another well-executed element is the club lounge. It provides a quiet space to reset during the day with coffee and light refreshments, and in the evening offers a good selection of snacks during cocktail hours, all with a view over the city and Queensbay.
Odgovor hotela
Napisano: 25. ožu 2026.
Thank you for taking the time to share such a detailed and thoughtful review of your stay at Eastin Hotel Penang.
We are delighted to know that our suite-style rooms, club lounge, and convenient location near Queensbay Mall enhanced your family stay experience. It is wonderful to hear that you found the layout practical and functional, making it feel like a compact serviced apartment, and that you were able to easily explore Penang with your family.
Your kind words about our club lounge and its offerings are much appreciated, and we are glad it provided a relaxing space to enjoy coffee, refreshments, and evening snacks with a view.
We truly value your support and look forward to welcoming you and your family back for another enjoyable stay in the near future.
Warm regards,
Winnie Suzan Yip
Hotel Manager
Napisano: 15. ožu 2026.
Boravak: ožu, 2026
A special commendation goes to Ms Azura, whose consistent warm welcome and cheerful demeanor significantly enhanced our breakfast experience.
The breakfast itself was already among the best we have encountered. Additionally, Dave, the chef at the warm food counter, consistently prepared exceptionally fluffy and moist omelets.
Mr. Shakib, a member of the executive lounge service crew, was remarkably attentive. He was the first to proactively inquire if we required any alcoholic beverages or beer, beyond those available at the self-service drink counter.
Our housekeeper, Jitender, also deserves recognition. He always greeted us with enthusiasm and diligently ensured that everything was in order throughout our stay.
We look forward to returning to Eastin Hotel Penang on our next visit to the area.
Napisano: 13. tra 2026.
Boravak: ožu, 2026
Napisano: 4. ožu 2026.
Boravak: ožu, 2026
Good location but breakfast disappointingly poor
The executive lounge was surprisingly small and while there’s a small selection of food, the taste was average except the Vietnamese spring rolls which I quite enjoyed.
The bar items in the room were complimentary though it was limited, it was a welcome inclusion for me. The room was well kept and the bed comfortable although I kept waking to the loud noise of fire crackers in the wee hours as the locals celebrated the fifteenth day of the Lunar New Year.
The breakfast was where it disappointed me as I remembered that while it wasn’t great in the past but it was still enjoyable that time. Now the offerings were boring and taste far from nice especially the soybean curd which was supposed to be sweet, tasted sour. The number of items had reduced compared to the past and some food were over-cooked. I hoped it’s a one-off incident.
The hotel is popular for its location beside the shopping mall as well as near to the airport and the large industrial area.
Unless the hotel improves the breakfast offerings, I will likely choose to stay at other nearby hotels which had sprung up during the past couple of years.
Odgovor hotela
Napisano: 18. ožu 2026.
Thank you for taking the time to share such a detailed reflection on your recent stay with us. We truly appreciate your continued support over the years and are grateful that you chose to return to Eastin Hotel Penang after some time away.
It is encouraging to know that you found comfort in the room and appreciated the complimentary minibar items, as well as the convenience of our location next to the mall, the airport, and the surrounding industrial hubs. I am also pleased that the Vietnamese spring rolls in the Executive Lounge stood out positively during your visit.
At the same time, I am sincerely concerned to learn that several aspects of your experience did not meet the standard you remembered from your previous stay. Your comments regarding the breakfast selection, food quality, and preparation , particularly the soybean curd and certain overcooked items are deeply noted. Breakfast is an important start to the day for our guests, and hearing that it fell short of expectations is something we take very seriously. I have shared your feedback with our culinary team so that they can review the offerings, preparation, and overall presentation to ensure improvements are made.
I also appreciate your candid remarks regarding the Executive Lounge space and the food variety there. Feedback such as yours allows us to reflect on how we can enhance both the experience and the value we provide to our guests.
Regarding the noise from the firecrackers during the Lunar New Year celebrations, I understand how this may have disrupted your rest. While it is part of the festive celebrations within the community, I empathise that it may have been unexpected during the early hours.
Your thoughtful observations carry weight with us, especially as a returning guest who has seen the hotel across different periods of time. We truly hope that this was indeed a one-off experience and that we will have another opportunity to welcome you back and restore the positive impression you once had of your stays with us.
Thank you again for sharing your honest feedback. It helps us reflect, improve, and continue striving to provide the level of hospitality our guests deserve.
Warm regards,
Winnie Suzan Yip
Hotel Manager
Eastin Hotel Penang
Vrlo dobra lokacija
1, Solok Bayan Indah, Queensbay, Bayan Lepas, 11900, Malezija|2,53 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
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