Ibis Styles Sepang Klia
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Ibis Styles Sepang Klia
Ibis Styles Sepang Klia
Doživite neusporedivu praktičnost i udobnost u ibis Styles Sepang KLIA, vrhunskom hotelu na strateškoj lokaciji, samo 1,2 km od međunarodne zračne luke Kuala Lumpur.
Recenzije od 
Poslovni putnici
Napisano: 19. srp 2026.
Boravak: sij, 2026
Nice Hotel
All the rooms are in the ground level spread out over the hotel compound. Staffs are friendly and helpful, always approachable with a smile. The place is well maintained and clean. I enjoyed my few days stay here. The meeting hall was prefect for around 100 to 150 people in classroom style. The room was tastefully decorated and comfortable for rest after a long day. Food in the restaurant was excellent. I highly recommend this hotel for business meetings and it is close to the KLIA airport.
Odgovor hotela
Napisano: 19. srp 2026.
Dear Zacharysoo,
Thank you for taking the time to share your positive experience at ibis Styles Sepang KLIA. We are delighted to hear that you found our hotel well-maintained, and that our heartist provided friendly and helpful service during your stay. It is wonderful to know that you enjoyed the comfort of your room and found our meeting hall suitable for your event. We appreciate your kind words regarding our restaurant's food quality. Your recommendation means a lot to us, and we hope to welcome you back for your future visits.
Sincerely,
Jason Ngan
General Manager
Thank you for taking the time to share your positive experience at ibis Styles Sepang KLIA. We are delighted to hear that you found our hotel well-maintained, and that our heartist provided friendly and helpful service during your stay. It is wonderful to know that you enjoyed the comfort of your room and found our meeting hall suitable for your event. We appreciate your kind words regarding our restaurant's food quality. Your recommendation means a lot to us, and we hope to welcome you back for your future visits.
Sincerely,
Jason Ngan
General Manager
Pojedinci
Napisano: 12. srp 2026.
Boravak: srp, 2026
Over-charging and a noisy room
The location is great, and the pool is clearly a big attraction, but:
1. Costs are very unclear, and there is a sense that staff are happy to see what they can get away with charging. I contacted the hotel by email to make my reservation, as I wanted to stay for 12 hours between flights (8am-8pm). I was given wildly different pricing information: first RM200 for 12 hours, but then told availability couldn't be guaranteed before normal check-in time; then I was told it would cost RM943.88 to book for 2 nights in order to guarantee room availability when I arrived. At that point, I checked online and that price was hundreds more than what it would cost to book the room through the hotel website. I ended up paying RM499 for one night plus early check in (at 9am) -- something the hotel staff never mentioned was available when I made my email inquiry. Then when I arrived, the (very nice) young man on reception tried to charge me the full price all over again, adding about RM10 on top for an additional "local tax" -- even though the receipt very clearly said I had nothing to pay. When I pointed that out on my receipt, he then took a RM100 "deposit" against additional costs, which he told me would be refunded if I didn't break anything etc. -- I haven't checked whether it has been yet. But overall it felt very unprofessional in terms of pricing.
2. The room I was given was pleasant and clean, and the bed was comfortable. But for some reason the corridor outside my room was used to transport rubbish and glass. So for many hours during my stay, two or three staff members were making a lot of noise, carrying empty bottles back and forth, perhaps cleaning rooms, throwing things around, and always shouting to one another. So, I got very little sleep -- which was the whole point of my stay. I checked out at 5pm and went back to the airport.
1. Costs are very unclear, and there is a sense that staff are happy to see what they can get away with charging. I contacted the hotel by email to make my reservation, as I wanted to stay for 12 hours between flights (8am-8pm). I was given wildly different pricing information: first RM200 for 12 hours, but then told availability couldn't be guaranteed before normal check-in time; then I was told it would cost RM943.88 to book for 2 nights in order to guarantee room availability when I arrived. At that point, I checked online and that price was hundreds more than what it would cost to book the room through the hotel website. I ended up paying RM499 for one night plus early check in (at 9am) -- something the hotel staff never mentioned was available when I made my email inquiry. Then when I arrived, the (very nice) young man on reception tried to charge me the full price all over again, adding about RM10 on top for an additional "local tax" -- even though the receipt very clearly said I had nothing to pay. When I pointed that out on my receipt, he then took a RM100 "deposit" against additional costs, which he told me would be refunded if I didn't break anything etc. -- I haven't checked whether it has been yet. But overall it felt very unprofessional in terms of pricing.
2. The room I was given was pleasant and clean, and the bed was comfortable. But for some reason the corridor outside my room was used to transport rubbish and glass. So for many hours during my stay, two or three staff members were making a lot of noise, carrying empty bottles back and forth, perhaps cleaning rooms, throwing things around, and always shouting to one another. So, I got very little sleep -- which was the whole point of my stay. I checked out at 5pm and went back to the airport.
Odgovor hotela
Napisano: 14. srp 2026.
Dear S Aspden,
Thank you for taking the time to share your feedback. While we are pleased to know that you appreciated our convenient location, swimming pool, and found your room clean and comfortable, we sincerely regret that certain aspect of your stay did not meet your expectations.
Regarding your reservation enquiry, please allow us to clarify that our standard check-in tome is 3.00PM, as stated on all booking platforms and our official website. As you wished to check in at 9.00AM, the option of reserving the room from the night before was recommended to guarantee immediate room availability upon your arrival. Alternatively, early check-in is offered subject to room availability on the day of arrival with half day rate and therefore cannot be guaranteed in advance. We apologise if this was not communicated clearly during your correspondence with our team, resulting in confusion over the available options and pricing.
With regard to the MYR100, this was a pre-authorisation security deposit on your credit card, which is a standard hotel procedure. Please be assured that the amount is automatically released upon check-out, subject to your card issuer's processing timeline.
We are also sorry to learn that noise in the corridor affected your rest. This is certainly not the experience we strike to provide, especially for guests staying between flights. Your comments have been shared with our Housekeeping team to reinforce the importance of minimising noise in guest corridor and maintaining a quiet environment at all times.
Thank you once again for your valuable feedback. we appreciate the opportunity to improve and hope to have the chance to welcome you back for a much smoother and more restful stay in the future.
Sincerely,
Jason Ngan
General Manager
Thank you for taking the time to share your feedback. While we are pleased to know that you appreciated our convenient location, swimming pool, and found your room clean and comfortable, we sincerely regret that certain aspect of your stay did not meet your expectations.
Regarding your reservation enquiry, please allow us to clarify that our standard check-in tome is 3.00PM, as stated on all booking platforms and our official website. As you wished to check in at 9.00AM, the option of reserving the room from the night before was recommended to guarantee immediate room availability upon your arrival. Alternatively, early check-in is offered subject to room availability on the day of arrival with half day rate and therefore cannot be guaranteed in advance. We apologise if this was not communicated clearly during your correspondence with our team, resulting in confusion over the available options and pricing.
With regard to the MYR100, this was a pre-authorisation security deposit on your credit card, which is a standard hotel procedure. Please be assured that the amount is automatically released upon check-out, subject to your card issuer's processing timeline.
We are also sorry to learn that noise in the corridor affected your rest. This is certainly not the experience we strike to provide, especially for guests staying between flights. Your comments have been shared with our Housekeeping team to reinforce the importance of minimising noise in guest corridor and maintaining a quiet environment at all times.
Thank you once again for your valuable feedback. we appreciate the opportunity to improve and hope to have the chance to welcome you back for a much smoother and more restful stay in the future.
Sincerely,
Jason Ngan
General Manager
Snimio anonimni putnik
Napisano: 7. srp 2026.
Boravak: lip, 2026
The bus service is useless. you have to waitt 2 hours for the bus. just want you want at the end of a long flight.
Hotel does not have bus service or details on hotels.com
Its overpriced for what it is and it is NOT onsite at the airport
Hotel does not have bus service or details on hotels.com
Its overpriced for what it is and it is NOT onsite at the airport
Obitelji
Napisano: 3. srp 2026.
Boravak: srp, 2026
Very nice hotel
Booked for a night in transit but would have gladly stayed longer. A lovely hotel, big and well catered rooms. A nice pool layout. Friendly helpful staff and tasty meals and breakfast. Hard to fault. We were staying with a 3 and 5 year old.
Odgovor hotela
Napisano: 6. srp 2026.
Dear coxy_gj,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our accommodations, amenities, and the service provided by our heartist. We hope to welcome you and your family back for a longer visit in the future.
Sincerely,
Jason Ngan
General Manager
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our accommodations, amenities, and the service provided by our heartist. We hope to welcome you and your family back for a longer visit in the future.
Sincerely,
Jason Ngan
General Manager
Parovi
Napisano: 28. lip 2026.
Boravak: lip, 2026
Guantanamo Ibis.
Guantanamo Ibis.
The location to the airport is great. The pool is Brilliant & breakfast is great. The food is good but expensive and a beer will set you back 32 Ringet. There are some superb very understanding & helpful staff. But not the General Manager - unhelpful & dismissive, and patently incapable of the simplest decision.
Then there’s the torture of piped music. Institutional 'one flew over the cuckoo's nest, type of 73 decibel music. Piped in all public areas - reception area, breakfast, all around the pool, with every sun bed strategically positioned direction beneath a speaker. It’s piped in walk ways, and in the sitting area adjacent to reception I counted 34 speakers alone!
Guantanamo bay noise torture.
Techno. Repetitive. Constant. Unrelenting. Inescapable.
Front desk staff were at a loss when I enquired if there was anywhere to sit in peace & quiet. Front desk manager couldn't do anything about it.
Neither could general manager who remained unavailable to discuss the matter. Platitudes and apologies by 'message' only.
The volume knob remains in control and apparently requires an area meeting to adjust.
The location to the airport is great. The pool is Brilliant & breakfast is great. The food is good but expensive and a beer will set you back 32 Ringet. There are some superb very understanding & helpful staff. But not the General Manager - unhelpful & dismissive, and patently incapable of the simplest decision.
Then there’s the torture of piped music. Institutional 'one flew over the cuckoo's nest, type of 73 decibel music. Piped in all public areas - reception area, breakfast, all around the pool, with every sun bed strategically positioned direction beneath a speaker. It’s piped in walk ways, and in the sitting area adjacent to reception I counted 34 speakers alone!
Guantanamo bay noise torture.
Techno. Repetitive. Constant. Unrelenting. Inescapable.
Front desk staff were at a loss when I enquired if there was anywhere to sit in peace & quiet. Front desk manager couldn't do anything about it.
Neither could general manager who remained unavailable to discuss the matter. Platitudes and apologies by 'message' only.
The volume knob remains in control and apparently requires an area meeting to adjust.
Odgovor hotela
Napisano: 29. lip 2026.
Dear Tommy,
Thank you for taking the time to share your feedback. while we are pleased to know you appreciated our convenience location, swimming pool, breakfast, and the efforts of some of our heartists, we are sorry that the background music in our public areas did not meet your expectations.
Our hotel is set within a spacious 5-acre property, feature a large open-concept lobby and one the the largest saltwater treatment swimming pool in the vicinity. The background music system and speakers placement have been carefully designed to create a consistent and welcoming atmosphere throughout these expansive public spaces.
Please also allow us to share that our music selection follow Accor brand standards, with curated playlists and volume levels that change throughout different periods of the day to enhance the guests experience.
That said, we recognise that music preference is subjective. During your stay, our team made every effort to accommodate your request by reducing the volume in the public areas specifically for your comfort, while balancing the experience of other guests who were also enjoying these shared spaces.
We regret that, despite our efforts, we were unable to meet your expectations. Your feedback has been noted and will be shared with the relevant departments as we continuously review our guest experience.
Thank you once again for your comments.
Sincerely,
Jason Ngan
General Manager
Thank you for taking the time to share your feedback. while we are pleased to know you appreciated our convenience location, swimming pool, breakfast, and the efforts of some of our heartists, we are sorry that the background music in our public areas did not meet your expectations.
Our hotel is set within a spacious 5-acre property, feature a large open-concept lobby and one the the largest saltwater treatment swimming pool in the vicinity. The background music system and speakers placement have been carefully designed to create a consistent and welcoming atmosphere throughout these expansive public spaces.
Please also allow us to share that our music selection follow Accor brand standards, with curated playlists and volume levels that change throughout different periods of the day to enhance the guests experience.
That said, we recognise that music preference is subjective. During your stay, our team made every effort to accommodate your request by reducing the volume in the public areas specifically for your comfort, while balancing the experience of other guests who were also enjoying these shared spaces.
We regret that, despite our efforts, we were unable to meet your expectations. Your feedback has been noted and will be shared with the relevant departments as we continuously review our guest experience.
Thank you once again for your comments.
Sincerely,
Jason Ngan
General Manager
Vrlo dobra lokacija
Jalan KLIA 1/60, Klia, Klia, 43900, Malezija|1,87 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Zapadnjački doručak, Engleski doručak, Vegetarijanski doručak
Cijena doručka
11 € (oko 51,84 MYR osobi)
Vrijeme doručka
Pon – ned od 06:30 do 10:30
Goste se moli da unaprijed obavijeste smještajni objekt ibis Styles Sepang KLIA o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. - Please inform ibis Styles Sepang KLIA of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. - Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please take note that we don't have free shuttle service.
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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