Moxy Kuala Lumpur Chinatown

Name: Moxy Kuala Lumpur Chinatown
Address: No 1 Jalan Hang Lekiu, Chinatown, Kuala Lumpur City Centre, Kuala Lumpur, 50100, Malezija, Kuala Lumpur, Selangor, 50100, Malezija

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Korisne informacije

Prijava od:	15:00
Odjava prije:	12:00
Doručak	Doručak je dostupan
Kućni ljubimci	Kućni ljubimci nisu dopušteni
Djeca	U ovom hotelu djeca su dobrodošla

Usluge

Wi-Fi veza

Parking

Klimatizacija

Bazen

Centar za fitness

24-satna recepcija

Više o hotelu Moxy Kuala Lumpur Chinatown

Moxy Kuala Lumpur Chinatown

Objekt Moxy Kuala Lumpur Chinatown nalazi se u Kuala Lumpuru te sadrži vanjski bazen, fitness centar, bar ibesplatan WiFi u cijelom objektu.

Recenzije od

Spomenuli putnici

Poslovni putnici

Napisano: 6. tra 2026.

Boravak: tra, 2026

A Moxy Foxy experience!

Location is just 10 mins walk to the LRT station
Ambience is awesome! Vibrant vibes. Even a year later after they opened the hotel, the place still looks great! They maintained the place!
Piyash and the breakfast team were great! Always accommodating and helpful
The front desk people are always welcoming! The rooms are clean, slightly small but comfortable. Highly recommended.

Pojedinci

Napisano: 21. lip 2026.

Boravak: lip, 2026

Looking back, I should have trusted the 1-star reviews and chosen not to stay at this hotel

When I checked in, the staff member handed me my key card, but I later discovered that it could not access any floor. I had to return to the front desk to have it reissued, and no apology was offered. I believe the staff member may have been unwell and therefore not performing at his best.
On the second day, I informed the same staff member around 11:00 a.m. that I would like my room cleaned. When I returned at 2:00 p.m., the room had still not been serviced. As a result, I had to spend more time at the Moxy Pool Bar to use my package benefits.
Unfortunately, I was also disappointed with the "Sexy Moxy" package. I booked it specifically to enjoy the unlimited drinks benefit, but by the third drink, staff repeatedly asked me if I wanted another one for three times. This made the experience uncomfortable, so I decided to stop and return to my room. In fact, I did not even want to use this benefit on the second day because of the staff's attitude and lack of basic knowledge. For example, when I asked about the National Stadium, they did not know where it was and simply told me to use Google instead of offering any assistance.
At approximately 2:45 p.m., I checked again regarding my room and was informed that housekeeping would need another hour to complete the cleaning. Since I was rushing to attend a concert and was already running late, I asked them to simply provide fresh towels and tissue instead of servicing the room.
On the day of checkout, I spoke to the same staff member who had checked me in and taken my housekeeping request on the second day. I explained the situation, and while he apologized, he only stated that he had already informed housekeeping. There was no effort to address the inconvenience caused by the delay, which nearly resulted in me missing my concert.
In addition, during checkout, the same staff member repeatedly claimed that my card could not be used, even though it had worked everywhere else, including at the airport. Eventually, the payment went through successfully, but I later discovered that my travel card had been charged twice.
Finally, this stay is still missing from my app. Does this mean the stay will not be credited to my membership account?
Overall, this experience fell far below the standard I expected and left me feeling disappointed with both the service and the handling of several issues throughout my stay.
I wish you to get back to me ASAP regarding to the double charged on my card.

Odgovor hotela

Napisano: 23. lip 2026.

Dear Valued Guest,
Thank you for taking the time to share your detailed feedback regarding your recent stay. We are truly sorry to hear that your experience fell short of the standards we aim to provide, and we sincerely apologize for the inconvenience and frustration you encountered throughout your visit.
We would like to extend our apologies for the issues with your key card activation, the delay in housekeeping service, and the overall handling of your service requests. This is not reflective of the experience we intend for our guests, and your comments regarding staff communication and attentiveness have been shared with the relevant departments for immediate review and follow-up training.
Regarding your concern about the double charge on your card, we take this very seriously. We have share to relevant department to investigate and resolve this promptly. In relation to your membership stay credit, we will also check your reservation details and ensure any eligible points or stay credits are properly posted to your account. If anything is missing, we will correct this for you.
We understand how disappointing this experience must have been, especially as it impacted your plans. Please rest assured that we are taking your feedback seriously and will be addressing the service gaps you highlighted.
We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in a future stay.
Kind regards,
Ajar Tun
Captain
Moxy Kuala Lumpur Chinatown
T +6018 6198000

Snimio anonimni putnik

Napisano: 12. kol 2026.

Boravak: kol, 2026

Great hotel with wonderful staff, especially the guys in the bar!
I really liked the room and the view and this was my first hote i Malaysia where I found a good pillow😄 The room was taken perfectly care of everything say.
I absolutely loved the pool!
I’ll most likely never go to KL again, but if I do I’ll go for Moxy ❤️

Skupine

Napisano: 9. velj 2026.

Boravak: sij, 2026

Nice Modern hotel at super price ...

The location in an area a bit separated from chinatown, dark location but the absurd disappointment was the alcohol not for sale at the bar room top beautiful pool because of an external customer who had an accident and the police forbade the hotel to sell alcohol .. and we customers have to pay the consequences. Really very disappointed

Pojedinci

Napisano: 28. srp 2026.

Boravak: srp, 2026

Best Front Desk!

I had a fantastic stay at the hotel, and every detail made our trip truly memorable right from the moment we arrived.
I especially want to express my sincere gratitude and recognition to Dennish at the front desk. He was exceptionally professional, welcoming, and attentive throughout our stay. The check-in process was seamless and efficient, and he took the time to make sure we had all the information we needed about the hotel and local area. Whenever we had a question or needed assistance, Dennish always greeted us with a genuine smile and was eager to help.
Outstanding service like Dennish’s really elevates a hotel stay. His professionalism, warm hospitality, and dedication left a wonderful impression on us.
We would definitely choose to stay here again on our next visit. Thank you so much to Dennish and the entire team for making our trip so special!

Vrlo dobra lokacija

4,4

No 1 Jalan Hang Lekiu, Chinatown, Kuala Lumpur City Centre, Kuala Lumpur, 50100, Malezija|1,26 km od centra grada

Prijava i odjava

Prijava od:

15:00

Odjava prije:

12:00

Dobro je znati

Djeca

U ovom hotelu djeca su dobrodošla

Dodatni kreveti

Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

Dječji krevetić

Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Doručak

Doručak je dostupan

Cijena doručka

8 € (oko 34,8 MYR osobi)

Vrijeme doručka

Pon – ned od 06:30 do 10:30

Važne informacije o gradu

It is prohibited to bring durian and mangosteen to the hotel. Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.

Mogući načini plaćanja

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