The Loft
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Više o hotelu The Loft
The Loft
Casablanca City Center, a neighborhood in Casablanca, is home to The Loft . Villa des Arts and Abderrahman Slaoui Foundation Museum are cultural highlights, and travelers looking to shop may want to visit Twin Center Shopping Center and Anfaplace Mall. Complex Cultural Sidi Belyout and Centre Culturel Sidi Maarouf are also worth visiting. A 24-hour front desk and free self parking are available at this hotel. Weekly housekeeping is available. The Loft offers 11 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Napisano: 6. ruj 2022.
Napisano: 8. kol 2024.
Boravak: kol, 2024
My experience in my loft Anfa
Napisano: 27. velj 2024.
Boravak: velj, 2024
TERRIBLE
On the 25th, I made a reservation at the my loft anfa hotel in Casablanca, based on photos that promised a pleasant place. Upon arrival, I found only a doorman, no receptionist, no functional computer system and unable to communicate in French or English.
To make the situation worse, a cash payment was requested, contrary to the payment method previously made through the e-dreams platform.
After waiting for an hour, I was sent to another hotel by another employee, where, despite checking in (I emphasize again, in another hotel in the loft chain) I found inadequate hygiene conditions.
At 2:00 in the morning we tried to get help through e-dreams support, and after an hour of this attempt to request help we were told that they regretted the whole situation and did not offer any solution or attempt at a solution.
This extremely unpleasant experience with the Loft hotel, combined with the lack of support from e-dreams, motivates my formal demand for a refund for a service that was not used.
Very bad service. As a result of this situation, we found ourselves compelled to find another hotel to stay overnight. In short, not only did I pay for a service that I didn't enjoy, I also had to pay for a second hotel to guarantee a night's rest. THIS HOTEL IS A BIG NO!
Napisano: 30. ožu 2023.
Boravak: ožu, 2023
Not good experiences.
US
Napisano: 4. srp 2019.
Boravak: srp, 2019
Modern decor and nice hotel with some nuances
Pros
Cost. Paid 70US
Area. In nicer part of town near business district. Felt safer at night.
Modern decor
Blackout windows (no the windows did not lock but I never saw spiderman. Also for all i know it was user error. The electric shades were great)
We felt very safe and someone was always at the front.
We needed rush laundry and they made it happen (at a cost but worth it)
Good aircon
Addressing other complaints on TripAdvisor..
Yes it will be hard to get nespresso pods... just go get $1 coffee with locals
No the couches aren't really meant to sleep on.. this seemed clear in photos.
It does offer a kitchenette which is very basic. If you are counting on this, there are no sharp knives and you may want to call ahead to make sure enough silverware is available especially if you have 3 ppl. We didn't use so not sure if they have knives available. Could be a safety thing.
You have to pay tax on way out. Hotels.com did disclose this in other detail. Annoying on hotel.com part but noticed this everywhere.
We didn't try breakfast. Hotel was empty and assumed it would be easier to grab a pastry.
No one spoke that much English but I am in their country.
Cons:
The service isn't that attentive as others mentioned. The decor was unfinished. Missing lightbulbs, towel rack, drawers didn't close easily. Doors weren't installed properly. Nothing to write home about but a little annoying as they advertise as new and great.
Service. Took 2 hours to get toilet paper.
We started with 2 towels. They cleaned room now we had 1.
Lokacija
10 Rue Al Mansour saâdi, Anfa, Casablanca, 20250, Maroko|2,03 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
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