Fiesta Inn Cancun Las Americas

Name: Fiesta Inn Cancun Las Americas
Address: Avenida Bonampak Lote 1, Supermanzana 6, Cancun, 77500, Meksiko, Cancun, Quintana Roo, 77500, Meksiko

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Korisne informacije

Prijava od:	15:00
Odjava prije:	12:00
Kućni ljubimci	Kućni ljubimci nisu dopušteni

Usluge

Wi-Fi veza

Parking

Klimatizacija

Bazen

Centar za fitness

Lječilište

Više o hotelu Fiesta Inn Cancun Las Americas

Fiesta Inn Cancun Las Americas

Ovaj moderni hotel smješten je pored trgovačkog centra Plaza Las Americas, a nudi vanjski bazen, teretanu i besplatnu Wi-Fi zonu. Zajednički prostori imaju prekrasan pogled na lagunu Nichupté i Karipsko more.

Recenzije od

Spomenuli putnici

Poslovni putnici

Napisano: 13. srp 2026.

Boravak: srp, 2026

Recommended for work or vacation.

The staff's attention was very good, the hotel is comfortable with the great advantage of being located in Plaza las Américas; whether for work or vacation, I highly recommend it.

Odgovor hotela

Napisano: 14. srp 2026.

Agradecemos la amabilidad de compartir con nosotros su experiencia durante su reciente visita. Su opinión es fundamental para seguir brindando un servicio cálido y de alta calidad.
Para nosotros, usted es muy importante, y esperamos con gusto darle la bienvenida nuevamente a su casa en Cancún.

Pojedinci

Napisano: 12. kol 2025.

Boravak: pro, 2024

Good hotel in a mall with everything

I truly appreciate the convenience of having the hotel right in the mall - u get everything u need.
The one and only main problem is the way the traffic lanes are designed at the front of the malls makes it very hard to get to the hotel if u r coming w suitcases - there is no help, u need to carry and lift the bags up yourself to checkin. This was my main pain point when I arrived. When I departed I did get help from the hotel staff.
Great selection of restaurants and shops.
Super large supermarket
All useful and good
Rooms are basic and clean.
Good enough for me.

Odgovor hotela

Napisano: 12. kol 2025.

We appreciate you sharing your experience during your last visit to Fiesta Inn Cancún. Your opinion is very important to us and helps us continue to improve as the best hotel in downtown Cancún. Once again, thank you for your preference and we hope to see you back soon.

Snimio anonimni putnik

Napisano: 2. ožu 2026.

Boravak: velj, 2026

We were on the 3rd floor. We seen the marina but we also seen air conditioners fans right in front so isn’t a place for good views. Also we were dealing with a lot of flies. Overall could have used a microwave in the rooms

Poslovni putnici

Napisano: 6. velj 2026.

Boravak: velj, 2026

Functional, impersonal, and deeply inconsistent with the standards one expects from a national Mexican hotel chain.

Check-In & Check-Out
Both processes were smooth and efficient, but entirely transactional. No warmth, no welcome, no acknowledgment beyond the mechanics. Nothing went wrong, but nothing was offered either.
Room
The room was clean and minimally decorated, though the overall feel was closer to a budget accommodation than a mid-range business hotel. Adequate for sleeping, but not for comfort.
Bathroom
The towels were exceptionally thin and non-absorbent, closer to paper than fabric. Mold was present in the shower, which is particularly disappointing given that this is an easy issue to prevent with basic maintenance.
Breakfast
This was the most significant failure of the stay.
The food was consistently incorrect in texture. Items that should have been soft were hard; items that should have been crisp or firm were soft. The result was not merely underwhelming but actively unpleasant. It was so uniformly wrong that it felt as though effort had been applied in the wrong direction.
For a Mexican hotel chain to serve a Mexican breakfast of this quality is especially surprising. This is foundational cuisine, not an edge case.
Final Thoughts
Nothing about the stay was disastrous, but very little was good. The experience felt inattentive rather than careless, which may be more troubling. With basic improvements in housekeeping standards, linens, and especially breakfast execution, this property could meet expectations. As it stands, it does not.
Tagline:
Good taste starts in the details

Odgovor hotela

Napisano: 17. velj 2026.

We appreciate your comments in our satisfaction survey, we offer our sincere apologies for the inconvenience during your last stay, your observations will help us to correct the faults and we will work on the faults you mention.
Once again we offer you an apology and we hope you give us the opportunity to welcome you again in this your home away from home.
Cordially

Snimio anonimni putnik

Napisano: 30. sij 2026.

Boravak: sij, 2026

A pleasant stay. I wish signage was better directing you to the elevators to actually get to the hotel. Room was comfortable but showing wear and tear. Very kind staff.

Izvrsna lokacija

4,5

Avenida Bonampak Lote 1, Supermanzana 6, Cancun, 77500, Meksiko|2,99 km od centra grada

Prijava i odjava

Prijava od:

15:00

Odjava prije:

12:00

Dobro je znati

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Dodatni kreveti

Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.