JW Marriott Cancun Resort & Spa

Name: JW Marriott Cancun Resort & Spa
Address: Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Hotelska zona u Cancunu, Cancun, 77500, Meksiko, Cancun, Quintana Roo, 77500, Meksiko

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Korisne informacije

Prijava od:	15:00
Odjava prije:	12:00
Doručak	Doručak je dostupan
Kućni ljubimci	Kućni ljubimci nisu dopušteni
Djeca	U ovom hotelu djeca su dobrodošla

Usluge

Wi-Fi veza

Parking

Klimatizacija

Shuttle prijevoz do zračne luke

Bazen

Centar za fitness

Više o hotelu JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

Smješten uz plažu usred hotelske zone Cancuna, ovaj luksuzni hotel nudi udoban smještaj i opuštajuće spa usluge na samo nekoliko koraka od tirkiznih voda Kariba.

Recenzije od

Spomenuli putnici

Parovi

Napisano: 14. kol 2026.

Best Babymoon Ever!

The JW Marriott Cancún made our babymoon so special. From the moment we arrived, everyone was so sweet and thoughtful with us, but what really stood out was how personal they made everything feel.
They took the time to handwrite cards for us and our soon-to-be baby girl, which honestly meant so much to us. A huge thank you to Eliza, Edgar, Lizeth, Lulu, and Julio Ruiz for making us feel so welcomed and cared for.
Lizeth from Bravio especially went above and beyond and even got our baby girl the cutest little gifts. It was such a sweet surprise and something we’ll always remember from this trip.
We are so grateful for all the love, care, and attention everyone showed us during our stay. We had such a beautiful babymoon and truly felt so special. We can’t wait to come back with our baby girl someday!

Parovi

Napisano: 25. svi 2026.

True 5-star luxury from start to finish

After a terrible experience elsewhere, moving to JW Marriott completely saved our holiday.
This hotel is true 5-star luxury from the moment you arrive. Every single area of the hotel was immaculate, beautifully maintained and felt genuinely high-end. The views were absolutely stunning and the whole atmosphere was calm, luxurious and relaxing.
What really made the stay exceptional was the staff. Every member of staff was attentive, professional and couldn’t do enough for you. The pool waiters in particular were outstanding — constantly checking in, providing amazing service and even remembering us by name, which made the experience feel so personal and welcoming.
The rooms, pools, restaurants and service were all faultless. You can tell this hotel takes real pride in maintaining high standards throughout.
We would return in a heartbeat and highly recommend JW Marriott to anyone looking for a genuine luxury experience.

Obitelji

Napisano: 12. kol 2026.

Amazing experience!

Beautiful experience, thank you for helping me celebrate my birthday and creating memorable experience. Fabiola gave me a lovely surprise while enjoying poolside. Thank you so much for going above and beyond!

Odgovor hotela

Napisano: 15. kol 2026.

We couldn't be happier to hear your birthday trip was one you'll remember for quite some time! Fabiola will be especially pleased that her poolside surprise added such a lovely touch to your celebrations, and we’ll be sure to share your kind recognition with her. It was a pleasure to be part of such a special occasion, and we hope to welcome you back for many more wonderful visits in the future.
Best regards,
Guillermo Canto
Hotel Manager

Obitelji

Napisano: 12. kol 2026.

Great Hotel - Currently under construction for remodel

We stayed at this hotel a couple of years ago. The service was incredible as it was last time we stayed. We felt like the quality of the food in the restaurants was not nearly as good as our first stayed a couple years ago and the restaurants have been rethemed. The restaurant service was excellent however. We were also disappointed that the entire lobby was closed due to remodeling, and we were not notified of this in advance. We likely would not have come until the work was complete. It definitely detracted from our overall experience.

Odgovor hotela

Napisano: 15. kol 2026.

It was a pleasure having you as our guest, though we regret that our improvement efforts were not effectively communicated prior to your arrival. We certainly understand how it must have felt to discover the extent of the work taking place upon arrival. And while we're glad the service at our restaurants stood out, we're sorry that our offerings didn't live up to what you remembered from your previous stay. Please know that your comments regarding our improvement efforts, communication, and dining experiences will be shared our leadership teams for review. We're thankful for your patience and hope to have the opportunity to welcome you back once the work is complete and provide the experience that brought you back to us.
Best regards,
Guillermo Canto
Hotel Manager

Obitelji

Napisano: 3. kol 2026.

3 good days at JW Marriott Cancun

Stayed 3 nights at the JW Marriott Cancun in connection with our family holiday in Mexico. The JW is an older hotel and currently undergoing renovation, but everything is done for this to have as little impack on hotel guests as possible. The rooms are nice and spacious, good beds and a nice balcony. Bathrooms have a good size, good shower cabin and have everything you can ask for. The outdoor pool area is big, really inviting and plenty of sunbeds for everybody. There is also a beautiful indoor pool in connection with the spa and fitness area. The fitness areas is one of the best I have seen in any hotel. There are several restaurants on the premises and quality of the food is good. Service throughout the hotel is great. If I am to mention a small negative thing. The general cost for eating at the hotel is a little on the high side.

Odgovor hotela

Napisano: 6. kol 2026.

We are so glad your family chose to spend part of your holiday with us. Knowing that our spacious rooms, inviting pool areas, dining experiences, and attentive service helped make your visit enjoyable is wonderful. We appreciate your note regarding dining costs and look forward to welcoming you back for another relaxing stay filled with time to enjoy the resort and moments shared together.
Best regards,
Guillermo Canto
Hotel Manager

Izvrsna lokacija

4,8

Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Hotelska zona u Cancunu, Cancun, 77500, Meksiko|11,07 km od centra grada

Prijava i odjava

Prijava od:

15:00

Odjava prije:

12:00

Dobro je znati

Djeca

U ovom hotelu djeca su dobrodošla

Dodatni kreveti

u dobi od 17 g. ili mlađe

Besplatno

u dobi od 18 g. ili starije

Besplatno

Dječji krevetići

u dobi od 2 g. ili mlađe

Besplatno

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Doručak

Doručak je dostupan

Cijena doručka

42 € (oko 815 MXN osobi)

Važne informacije hotela

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195. At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/events

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