Banyan Tree Veya, Valle de Guadalupe
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Više o hotelu Banyan Tree Veya, Valle de Guadalupe
Banyan Tree Veya, Valle de Guadalupe
Objekt Banyan Tree Veya, Valle de Guadalupe u gradu 'Valle de Guadalupe' sadrži vanjski bazen, fitness centar, vrt i terasu. Moguće je dogovoriti privatno parkiralište uz naknadu.
Recenzije od 
Snimio anonimni putnik
Napisano: 8. ožu 2026.
Boravak: velj, 2026
The rooms are beautiful. The view from our room was absolutely stunning. The staff was so helpful and so friendly. Everything was immaculate communication Via WhatsApp was very efficient and responsive with the staff. Breakfast was absolutely amazing and the view we had from our breakfast was also great.
Snimio anonimni putnik
Napisano: 17. velj 2026.
Boravak: velj, 2026
We liked the hotel very much indeed. It’s got a great location up on the hill, and the staff were incredibly friendly. My one complaint is that the wine fridge in the room was the wrong temperature. It was much too warm for white wine, but then it also chilled the red wine so that then ended up being at the wrong temperature! Related to this, the larger mini fridge in the room was also much too hot, it hardly chilled the soft drinks. So all in all, it was difficult to get a glass of cold white wine in the room! Anyway, not a big deal and overall I really liked the hotel, and the staff for especially friendly and hospitable. We absolutely love the valle de Guadalupe and thoroughly recommend it. We also much enjoyed Bruma, which we stayed at a couple of nights before, I would check that one out as well if you can.
Snimio anonimni putnik
Napisano: 15. velj 2026.
Boravak: velj, 2026
I have stayed in Banyan tree before
This was very different . It didnt %100 meet my expectations. Just had breakfast before check out . Ordered eggs at 9:30 AM and they came at 10:30 am.
I booked massages 5 weeks in advance and the practitioner showed up 30 mins late
This was very different . It didnt %100 meet my expectations. Just had breakfast before check out . Ordered eggs at 9:30 AM and they came at 10:30 am.
I booked massages 5 weeks in advance and the practitioner showed up 30 mins late
Snimio anonimni putnik
Napisano: 30. pro 2025.
Boravak: pro, 2025
Deeply Disappointing Stay at a Supposed Five-Star Resort
• Paid over USD $2,500 for two nights (including accommodation and on-property consumption) for a luxury wine-country experience that was never delivered.
•Breakfast buffet infested with flies, clearly unhygienic.
•Room service burgers served with rancid-tasting meat; not consumed for health reasons and no refund offered.
•Misleading advertising: booked a villa with open valley views, assigned one facing a wall and scrub vegetation; unjustified 1K USD surcharge attempt requested to change rooms.
•Villa delivered unclean (hair in bathrooms, dirt on floors).
•Hot water runs out within minutes.
•Main pool closed without prior notice during our full stay.
•Attempt to refuse room service despite ordering 30 minutes before closing time.
•Internal transport waits over 20 minutes, forcing walks on steep dirt paths in bad weather.
•In-room wine cellar incomplete; over 40 minutes to resolve.
•Promised spa hydrotherapy nearly withdrawn and honored only after insistence.
•Wine by the glass selection very limited for a wine-country destination.
•Only positives: strong architectural potential and genuinely kind waitstaff (excluding reception/customer service).
Conclusion: This property is not aligned with five-star standards nor with the experience it promotes. We leave deeply disappointed, hoping these issues are resolved so guests may one day enjoy what should be a spectacular place.
• Paid over USD $2,500 for two nights (including accommodation and on-property consumption) for a luxury wine-country experience that was never delivered.
•Breakfast buffet infested with flies, clearly unhygienic.
•Room service burgers served with rancid-tasting meat; not consumed for health reasons and no refund offered.
•Misleading advertising: booked a villa with open valley views, assigned one facing a wall and scrub vegetation; unjustified 1K USD surcharge attempt requested to change rooms.
•Villa delivered unclean (hair in bathrooms, dirt on floors).
•Hot water runs out within minutes.
•Main pool closed without prior notice during our full stay.
•Attempt to refuse room service despite ordering 30 minutes before closing time.
•Internal transport waits over 20 minutes, forcing walks on steep dirt paths in bad weather.
•In-room wine cellar incomplete; over 40 minutes to resolve.
•Promised spa hydrotherapy nearly withdrawn and honored only after insistence.
•Wine by the glass selection very limited for a wine-country destination.
•Only positives: strong architectural potential and genuinely kind waitstaff (excluding reception/customer service).
Conclusion: This property is not aligned with five-star standards nor with the experience it promotes. We leave deeply disappointed, hoping these issues are resolved so guests may one day enjoy what should be a spectacular place.
Snimio anonimni putnik
Napisano: 9. stu 2025.
Boravak: stu, 2025
Amazing place, the whole hotel is amazing, beautiful spots, the rooms are great, very quite, private and very enjoyable. The Staff is very nice, top service!
Lokacija
Camino Vecinal #179, Ejido El Porvenir, Valle de Guadalupe, C.P. 22755, Ensenada, 22755, Meksiko|19,52 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Cijena doručka
41 € (oko 810,3 MXN osobi)
Vrijeme doručka
Pon – ned od 07:00 do 10:30
Goste se moli da unaprijed obavijeste smještajni objekt Banyan Tree Veya, Valle de Guadalupe o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Gosti u dobi manjoj od 18 godina mogu se prijaviti u objekt samo s roditeljem ili zakonskim skrbnikom. U slučaju ranijeg odlaska objekt će vam naplatiti puni iznos boravka. Please note that pets will incur an additional charge of USD 100 per stay per pet. Please note that the property can only accommodate pets with a maximum weight of 9 kg or less. The outdoor swimming pool and Roka restaurant are closed seasonally from December 10th to March 20th.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Banyan Tree Veya, Valle de Guadalupe: često postavljana pitanja
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