Hotel El Capitan

Name: Hotel El Capitan
Address: Av. Coba entre Calle Asteroide, Tulum Centro, Col Huracanes, Tulum, 77780, Meksiko, Tulum, Quintana Roo, 77780, Meksiko

+ 87

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Korisne informacije

Prijava od:	15:00
Odjava prije:	12:00
Kućni ljubimci	Kućni ljubimci nisu dopušteni

Usluge

Wi-Fi veza

Parking

Klimatizacija

Shuttle prijevoz do zračne luke

Bazen

24-satna recepcija

Više o hotelu Hotel El Capitan

Hotel El Capitan

Objekt Hotel El Capitan nalazi se na idealnoj lokaciji u centru odredišta ‘Tulum’ te nudi klimatizirane jedinice, vanjski bazen, besplatan WiFi i vrt. Ovaj hotel s 3 zvjezdice nudi poslugu u sobu i recepciju otvorenu 0-24 sata.

Recenzije od

Spomenuli putnici

Snimio anonimni putnik

Napisano: 15. ožu 2026.

Boravak: ožu, 2026

Yes

Snimio anonimni putnik

Napisano: 23. sij 2025.

Boravak: sij, 2025

Hard beds and got disturbed by loud music all night. Just got quiet early in the morning. Ordered breakfast and took almost an hour to be served. Restaurant is nice and food is really tasty genuine Mexican dishes.

Snimio anonimni putnik

Napisano: 23. sij 2025.

Boravak: sij, 2025

We stayed here a number of years ago and enjoyed it. Since we were familiar with the location , we booked it again. The hotel could use some upgrades now, but was still a good place to stay.

Snimio anonimni putnik

Napisano: 23. lis 2024.

Good value for price,basic and a little outdated but staff was extremely nice and accommodating.
About 20 min walk from main bus station ,10 min bike ride to the ruins and 15 min bike ride to the beach.
The free breakfast was great,large portions and delicous.
The area around the hotel is safe and clean.
Close to the center but quiet.

Snimio anonimni putnik

Napisano: 7. lis 2024.

Boravak: ruj, 2024

I made this reservation to visit our local family, expecting to have a great experience, but this was ruined by staying at this place - EL CAPITAN. Upon checking in, the owner saw my family that lives in the area and approached us aggressively looking down on my family. We told her we had a reservation, and she sent us to the check in desk.
After checking in, we felt being watched, this lady was following us and when we went to the pool she discriminated against us because my 60yr old mom did not have swimming suit and got into the pool with regular shorts and shirt, the owner said that my mom's clothes will damage the moldy pool. (I have pictures of the moldy pool of concern). This behavior was only done to us, the owner acted very politely with other guests that were tourists. During our stay we were treated differently for being locals while tourists were treated better, me and my wife were treated really nice while my local family were looked down on, extremely unacceptable.
I would definitely not recommend this place. The owner should learn some manners and treat people better.