Gorakha Hotel
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Usluge
Više o hotelu Gorakha Hotel
Gorakha Hotel
Gorakha Hotel provides flawless service and all the necessary facilities for visitors. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of the accessible parking options directly at the hotel.The accommodating team at the reception will aid you with amenities such as express check-in or check-out.Traveling with minimal luggage is achievable at Gorakha Hotel due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Each accommodation at Gorakha Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. Begin your holiday on a high note. At Gorakha Hotel, your mornings are greeted with a delightful, free breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.
Napisano: 12. svi 2022.
Boravak: svi, 2022
Value for money
Napisano: 10. sij 2023.
Boravak: sij, 2023
HORRIBLE VERY DISAPPOINTED WITH THE STAFF ESPECIALLY "MS YASHODA" RACIST COMMENT FOR INDIANS. CLEAR AVOID
Check in date- 9th January, 2022
Check out date- 10th January, 2022
Pax-3
Invoice no. 7980-6236
Room no. 306
Room was good thats why we choose to stay in gorakha hotel at itahari but kind of service which staff provided was the poorest never ever faced such kind of response from any of the hotel in Nepal/india.
*Incident*
When we tried to take bath we observed that hot water was completely missing. State of water which was coming in the room was "less cold" but not hot. When we called front desk staff/Reception the lady handling the call has sent one male staff (Don't know his name) when he checked the water he said "Sir thoda chalakar rakhiye aa jayega" but it doesn't come even after waiting for 15-20 minutes instead of 5 minutes when we called again then she sent the same staff again when same (less cold) water was coming from the tap but now he said "Sir aa to rha h"
It was shocking for us like "Are we fool" may be we are not aware of what is hot water or what is less cold water. So we called receptionist again " Now she said "Sir Sirf aapko problem h aur Kisi ko nhi" so i tried communicating with other guest but the fact is "Problem is problem for other guests as well" so other guest told us that "yes it's not hot water but it was coming in the morning may be due to fog the solar heater is not working" so yes I agree that due to fog may be it's not working but why receptionist is so rude or less interested to accept the problem at their end rather saying
-Sirf aapko problem h aur Kisi ko nhi
-Aap electric kettle me Garam paani karke Naya lijiye
- Aap Apne entertainment k lye aap problem create kar rhe h
When we asked the contact no. Of manager
-Ye lijiye Aapko jaha complaint Karni h waha karo
- Aap se Jo ho sake wo kariye
-Never accepted the fault in their service
- VERY SURPRISED SHE SAID "SABHI INDIANS AISA KARTE H" (RACIST COMMENT) but we know our Indian values since she is lady so thats why have not reacted much rather thinking "She don't know what she is saying'
very shameful comment by this staff.
REQUEST ALL INDIANS TO AVOID THIS HOTEL.
When we checked out from room I have asked the lady
Mam can I have your name please
She said "Front Office" then I asked "Your name?"
She replied "Receptionist"
I again asked "Mam I am asking your name" then she said "Sorry I can't tell you my name"
This is what gorakha staff at itahari reacted in response to their poor service at hotel rather acting like "They are perfect and all problem are within the guest and staff are clean" this is what we don't expect this kind of service/response even from a very low grade hotel but this is what happened in gorakha hotel at itahari.
But I came to know her name when she has given the copy of invoice to us where name written was "Ms Yashoda"
VERY POOR
VERY DISAPPOINTED WITH STAFF OF GORAKHA ESPECIALLY MS YASHODA.
I request all INDIAN AS WELL AS NEPALI CITIZENS to "AVOID THIS HOTEL" as this is (Ms Yashoda) creating very bad image of nepali people by making such racist comment for indians.
May be Ms Yashoda has the confidence that "Gorakha Hotel" is best nearby (Construction wise) so She don't care much about guest whether they come or not.
NP
Napisano: 15. velj 2021.
Boravak: velj, 2021
Best Hotel in town
Napisano: 25. tra 2025.
Lokacija
Sunsari, Nepal, Ithari, 56705, Nepal|2,66 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.