Tiger Palace by Soaltee
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Više o hotelu Tiger Palace by Soaltee
Tiger Palace by Soaltee
Objekt Tiger Palace By Soaltee smješten je u Bhairāhawi, na 25 km od znamenitosti Muzej Lumbini, te nudi smještaj koji sadrži vanjski bazen, besplatno privatno parkiralište, fitness centar i vrt.
Napisano: 18. srp 2026.
Excellent
Napisano: 18. srp 2026.
Excellent
Napisano: 17. srp 2026.
Excellent
Odgovor hotela
Napisano: 18. srp 2026.
Thank you for choosing Tiger Palace by Soaltee and for sharing your wonderful experience with us.
It brings us immense joy to know that your stay was truly enjoyable, and we are humbled by your kind words.
At Tiger Palace by Soaltee, we pride ourselves on delivering exceptional hospitality that leaves lasting memories. Your feedback is a testament to our team’s dedication, and we are thrilled to know you appreciated the delicious breakfast, the excellent service, and the warm hospitality extended by Mr. Hem and Mr. Khumanand. Your kind words will be shared with them and the entire team.
Your continued trust and support inspire us to raise the bar even higher in creating bespoke experiences for our guests. We eagerly look forward to welcoming you back for yet another unforgettable journey of comfort and luxury.
Warm regards,
Rajiv Baniya
Operation Manager
Tiger Palace by Soaltee
Napisano: 3. tra 2026.
Boravak: tra, 2026
Wow Hospitality Experience!!!
Odgovor hotela
Napisano: 4. tra 2026.
Thank you for choosing Tiger Palace by Soaltee and for sharing your wonderful experience with us.
It brings us immense joy to know that your stay was truly enjoyable, and we are humbled by your kind words.
At Tiger Palace by Soaltee, we pride ourselves on delivering exceptional hospitality that leaves lasting memories. Your feedback is a testament to our team’s dedication, and we are thrilled to know you appreciated the wonderful hospitality, great stay experience, delicious food, and the dedicated efforts of our front office, housekeeping, and kitchen teams.
Your continued trust and support inspire us to raise the bar even higher in creating bespoke experiences for our guests. We eagerly look forward to welcoming you back for yet another unforgettable journey of comfort and luxury.
Warm regards,
Agnimitra Sharma
General Manager
Tiger Palace by Soaltee
Napisano: 2. tra 2026.
Boravak: tra, 2026
Book else where
On arrival the front of house team were friendly and the hotel seemed nice and clean. Thats where the positives end I am afraid.
Lunch was mediocre and let down especially by the selection of wine, you would think a 5 star hotel would offer better than Jacobs creek!
The pool is indeed large but what they neglect to tell you is you are only allowed access to half of it if you are not staying in the villas.
The service is slow and they are do not offer much explanation on how things work etc.
The thing that really left a sour taste is the casino (the whole reason we booked the place) we arrived and the rudeness was another level.
Front desk barely looked at us we had less security checks getting into the country!
When we entered the casino, everybody was staring including the staff, they didn't even try to hide it and there was not one smile on their faces.
The only saving grace was the barman who, chatted to us and advised us to choose a table and he would bring the drinks over.
Due to the clear hostility on the other roulette tables we chose an empty one with three staff members. Not one of them even smiled when we asked if we could play, they stared blankly and then sneered.
At this point I had enough and walked out.
I tried to talk to the concierge but they too were disinterested.
In summary this hotel had potential but it is soulless, poor choice of drinks and casino staff!
Odgovor hotela
Napisano: 4. tra 2026.
Thank you for sharing your feedback regarding your recent stay at Tiger Palace by Soaltee and visit to the casino.
We sincerely regret that your experience did not meet your expectations, and we deeply apologize for the disappointment and inconvenience caused.
We are truly sorry to learn that several aspects of your stay, including the lunch experience, wine selection, pool access communication, service speed, and overall guest assistance, fell short of the standards we strive to deliver. Please be assured that your concerns have been shared with the relevant hotel teams for immediate review and corrective action.
Please kindly note that the casino operates under separate management. However, we are equally concerned to hear about your experience there, particularly regarding the service attitude, lack of hospitality, and overall discomfort you encountered. Your valuable feedback will certainly be shared with the concerned casino management team for their review and necessary action.
At Tiger Palace by Soaltee, we genuinely value all guest feedback as it helps us identify areas for improvement and strengthen the overall guest journey. While we regret that we were unable to provide the warm and memorable experience you had anticipated, we truly appreciate you taking the time to bring these matters to our attention.
We sincerely hope to have the opportunity to welcome you again in the future and provide you with a much-improved experience.
Warm regards,
Agnimitra Sharma
General Manager
Tiger Palace by Soaltee
Izvrsna lokacija
Tiger palace By Soaltee- Tilottama -13, Siddharthanagar, 32900, Nepal
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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