Pestana Amsterdam Riverside

Name: Pestana Amsterdam Riverside
Address: Amsteldijk 67, Zuid, Amsterdam, 1074 HZ, Nizozemska, Amsterdam, North Holland, 1074 HZ, Nizozemska

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Korisne informacije

Prijava od:	15:00
Odjava prije:	11:00
Doručak	Doručak je dostupan
Kućni ljubimci	Kućni ljubimci nisu dopušteni
Djeca	U ovom hotelu djeca su dobrodošla

Usluge

Wi-Fi veza

Parking

Klimatizacija

Shuttle prijevoz do zračne luke

Bazen

Centar za fitness

Više o hotelu Pestana Amsterdam Riverside

Pestana Amsterdam Riverside

Smješten u povijesnoj zgradi, nekadašnjoj Gradskoj vijećnici i Arhivi Amstel zajednice, hotel Pestana Amsterdam Riverside s 5 zvjezdica nalazi se u blizini tržnice na otvorenom Albert Cuypmarkt, a nudi restoran, potpuno opremljen fitness-centar, spa,...

Recenzije od

Spomenuli putnici

Obitelji

Napisano: 9. kol 2026.

Family friendly hotel

We had an amazing time at the hotel. The staff were all friendly and certainly catered to our every need. We went with our son. The breakfast was also amazing. It’s a family friendly hotel. Would recommend

Odgovor hotela

Napisano: 12. kol 2026.

Dear Valued Guest,
Thank you for sharing your experience with us. We are delighted to know your family enjoyed a memorable stay and that our team made you feel well cared for.
It is wonderful to hear that breakfast stood out and that our family-friendly environment suited your needs. Your recommendation means a great deal to us and affirms our dedication to warm hospitality.
We look forward to welcoming you and your family again soon.
Best regards,
Front Office Pestana Amsterdam Riverside
Guest Relations
Guest Experience
Pestana Amsterdam Riverside

Snimio anonimni putnik

Napisano: 9. lip 2026.

Boravak: lip, 2026

Legacy hotel that needs to take the next step into the modern world, tv/media entertainment old fashioned, e.thing in reception has to checked and typed...could do so much better with automation....place is a bit far from the action downtown, some might consider that a plus but not in my case, apart from that it's a quality hotel nevertheless :-)

Parovi

Napisano: 8. lip 2026.

Boravak: ožu, 2026

Amazing Trip

I visited Amsterdam with a large group of friends in 2017. Unfortunately it was a disaster as we could not agree on an agenda, so ended up wandering around doing not very much. My wife and I revisited in March with no specific plans. Went into a Tourist Information Centre and got some great advice! Only there for 3 nights so wanted a full agenda. Booked a 48 hours Bus Tour and Canal Tour which was superb! You get to see a huge variety of places, which you can then decide to revisit on foot. Definitely the best way to familiarise yourself with a place! What a wonderful place Amsterdam is, and the locals are super friendly . Too many places to mention, just go and see it all. Thoroughly recommend!

Obitelji

Napisano: 6. lip 2026.

Boravak: ožu, 2026

Five-Star Hotel, One-Star Customer Care

My disappointment with Pestana Amsterdam Riverside has nothing to do with the property itself and everything to do with how management handled a guest concern.
Due to exceptional and unforeseen circumstances during my trip to Europe, I was forced to cancel my reservation. I fully understood the hotel’s cancellation policy and never disputed it. Instead, I respectfully requested that the hotel consider a goodwill exception given the extraordinary circumstances involved.
What followed was even more disappointing than the financial loss. After providing a detailed explanation, supporting documentation, and multiple follow-up emails, I was met with silence. Many emails were sent and the latest email sent on May 18 remains unanswered despite repeated attempts to obtain an update.
For a hotel that markets itself as a luxury, five-star property, I expected a higher level of professionalism, courtesy, and respect toward guests. Even if the answer was “no,” acknowledging a guest’s concerns and providing a response is a basic standard of customer service.
The impression I was left with is that once the cancellation fees were collected, there was little interest in engaging with the guest or reviewing the circumstances in good faith. The lack of communication and empathy was surprising and disappointing.
Luxury hospitality is not just about beautiful rooms and facilities. It is about how guests are treated when unexpected situations arise. Unfortunately, my experience with Pestana Amsterdam Riverside fell far short of the standards I would expect from a five-star hotel.
I hope management will take guest concerns more seriously in the future and remember that professionalism and courtesy are just as important as the property itself.

Parovi

Napisano: 1. lip 2026.

Boravak: svi, 2026

Couple Getaway

Pestana Amsterdam Riverside feels like my second home whenever I’m in Amsterdam.
From the reception and guest relations teams, who are always ready to help and make you feel welcome, to the excellent breakfast with its wide variety and very friendly staff, every part of the experience is outstanding.
The hotel’s location is also fantastic: close enough to the city center for convenience, yet far enough to avoid the busiest tourist areas, and set in the vibrant and trendy De Pijp neighborhood.
I have known this hotel for the past 8 years, and the service has improved tremendously over time. It is always a pleasure to return!

Vrlo dobra lokacija

4,1

Amsteldijk 67, Zuid, Amsterdam, 1074 HZ, Nizozemska|2,05 km od centra grada

Prijava i odjava

Prijava od:

15:00

Odjava prije:

11:00

Dobro je znati

Djeca

U ovom hotelu djeca su dobrodošla

Dodatni kreveti

Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

Dječji krevetići

u dobi od 2 g. ili mlađe

Besplatno

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Doručak

Doručak je dostupan

Opcije doručka

Kontinentalni doručak, Engleski doručak

Cijena doručka

25 € po osobi

Vrijeme doručka

Pon – pet od 06:30 do 10:30, sub – ned od 07:00 do 11:00

Važne informacije hotela

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Goste se moli da unaprijed obavijeste smještajni objekt Pestana Amsterdam Riverside o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Polog za slučaj štete u iznosu od EUR 100 potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 7 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta. Please note that the photos are for illustration purposes only. Different policies and charges may apply for group bookings of 9 rooms or more. Credit cardholder must match the guest's name and the credit card used for the booking must be presented at the hotel upon check-in. In case of reservations made in the Non-Refundable rates, the card used must be presented at check-in.

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