Ibis Aachen Marschiertor (Aix la Chapelle)

Name: Ibis Aachen Marschiertor (Aix la Chapelle)
Address: Friedlandstraße 6-8, Aachen, 52064, Njemačka, Aachen, North Rhine-Westphalia, 52064, Njemačka

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Korisne informacije

Prijava od:	15:00
Odjava prije:	12:00
Doručak	Doručak je dostupan
Kućni ljubimci	Kućni ljubimci dopušteni uz dodatnu naknadu
Djeca	U ovom hotelu djeca su dobrodošla

Usluge

Wi-Fi veza

Parking

Klimatizacija

24-satna recepcija

Restoran

Za nepušače

Više o hotelu Ibis Aachen Marschiertor (Aix la Chapelle)

Ibis Aachen Marschiertor (Aix la Chapelle)

Ovaj hotel nudi bar otvoren 24 sata dnevno, privatno parkiralište i besplatni internet u predvorju. Nalazi se na 5 minuta hoda od željezničkog kolodvora u Aachenu i nalazi se nasuprot parka.

Recenzije od

Spomenuli putnici

Snimio anonimni putnik

Napisano: 12. kol 2026.

Boravak: kol, 2026

5 minute walk to Aachen main train station; 8 minute walk to Cathedral. Friendly staff

Poslovni putnici

Napisano: 15. svi 2026.

Boravak: ožu, 2026

Good night in Aachen.

For one night, it is a sufficient hotel with good breakfast, friendly staff, and clean rooms, although in an 80s style. Good connection to public transport.

Odgovor hotela

Napisano: 18. svi 2026.

Sehr geehrter Sasch_me_o,
herzlichen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt in unserem Hotel. Es freut uns sehr zu erfahren, dass Ihnen das Frühstück sowie die Sauberkeit und das freundliche Personal positiv aufgefallen sind. Ihre Anmerkung zum Stil der Zimmer nehmen wir gerne zur Kenntnis. Wir sind stets bestrebt, unseren Gästen einen angenehmen Aufenthalt zu bieten und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Ihr Team
ibis Aachen Marschiertor

Snimio anonimni putnik

Napisano: 8. velj 2026.

Boravak: velj, 2026

Modernised rooms and confortable beds, added to friendly, helpful staff make this an excellent choice of hotel. Easy walking distance from train station and also walkable to the city centre and its sights.

Parovi

Napisano: 18. sij 2026.

Boravak: pro, 2025

Find somewhere better

We visited as part of a bus tour. The reception dealt with the coach influx quickly and proficiently and the staff was very helpful. The room was quite comfortable, but the bed was a bit on the soft side for us. There are no tea/coffee making facilities in the room. There are soap dispensers in the bathroom by the sink and bath. We asked for a slip mat, which was quickly supplied.
Breakfast - fantastic choice of breads, croissants, danish pastries, fresh and tinned fruit, cheeses, yoghurt, some salad and help yourself hot/cold drinks. There were hot options, the bacon can only be dscribed on all three occasions as very well done - crisp.
Evening meal - horrendous. We were sat for a half hour before being offered a soup. It was a further half hour before it was cleared and we were invited to help ourselves to the main meal which was take it or leave it. The amount was what they thought would be sufficient for the whole coach, it wasn't. the desert was vailla sauce with berry fruits. It was custard with a spoonful of defrosted berry fruit for the whole coach tohelp themselves from.
The majority of the coach visitors ate out the following night in disgust.
The third night we at in with the same routine. The main was a pan of cooked chicken pieces about 3" x 2" for the whole coach in a cream sauce. The desert was apple streudel which was obviously frozen and cooked accompaniedwith the vanilla custard. My piece of steudel was still frozen on the outside despite being very brown on the outside. It was replaced without question. We felt sorry for the staff.
We tried to purchase a meal off the menu on the night of arrival(no meal supplied on the arrival night) because of our late arrival. We were told by a member of staff not take any food orders from anyone in the coach party!!!!!!!!!!
Apart from B&B I would not recommend staying here.

Odgovor hotela

Napisano: 20. sij 2026.

Dear Mr. Peter b,
thank you very much for taking the time to share such detailed feedback about your stay. We truly appreciate both your positive remarks and your honest criticism.
We are pleased to hear that you found the group check-in well organised, the staff helpful, the room comfortable and the breakfast selection to your satisfaction. At the same time, we sincerely regret that the evening dining experience caused such disappointment and frustration.
We would like to apologise for the quality and organisation of the group dinners during your stay. It is clear from your feedback that the evening meals did not meet your expectations in terms of variety, quantity and overall experience. This is certainly not the impression we want our guests to take away, and we are very sorry that this negatively impacted your stay.
Regarding the first evening, the group arrived very late, and it had been communicated in advance to the tour operator that no dinner could be offered on the arrival day. However, we fully understand that many guests still hoped to receive a meal after a long journey. Unfortunately, with only one staff member scheduled at the bar that evening, it was not operationally possible to prepare or take food orders for a group of this size. We regret that the communication of this came across as unwelcoming or abrupt and apologise sincerely for this experience.
For the following evenings, dinner service was arranged and staffing was increased to three team members to accommodate the group. Nevertheless, we regret that the meals provided did not meet your expectations in terms of quality and presentation. Your detailed comments regarding the dishes and service are taken very seriously and will be reviewed internally to help us improve our group catering standards going forward.
Thank you again for your open feedback. It is invaluable in helping us identify where we need to improve, especially for group stays. We are truly sorry that this aspect of your visit overshadowed the otherwise positive elements of your stay.
Kind regards,
Your team
ibis Aachen Marschiertor

Obitelji

Napisano: 30. pro 2025.

Boravak: pro, 2025

Breakfast with Waffles

Room neat and trendy, original in the TV panel.Full breakfast, even vegan and the fun possibility to make your own Waffles.
Close to the centre and pastry shops of Printen

Odgovor hotela

Napisano: 5. sij 2026.

Dear Graziana,
Thank you very much for your positive feedback. We are very pleased to hear that you enjoyed our breakfast offerings, especially the opportunity to prepare waffles yourself. We take pride in providing a modern and stylish accommodation located near the city center. Your kind words greatly motivate our team.
Best regards,
Your Team
ibis Aachen Marschiertor