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Parkhotel 'Am Schänzchen'

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Korisne informacije

Prijava od:		14:30
Odjava prije:		11:00
Kućni ljubimci		Kućni ljubimci dopušteni uz dodatnu naknadu

Usluge

Parking
Restoran
Za nepušače
Rublje
Dopušteno držanje kućnih ljubimaca
Dizalo

Više o hotelu Parkhotel 'Am Schänzchen'

Parkhotel 'Am Schänzchen'

Ovaj obiteljski vođen hotel smješten je na obali rijeke Rajne i nudi prekrasan pogled na dolinu. Parkhotel Am Schänzchen ima kuglanu, tradicionalni pivski vrt i sunčanu terasu.

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Spomenuli putnici
Obitelji

LU

Napisano: 17. lip 2018.

Boravak: svi, 2018

WONDERFUL WEEKEND

This was our second Andermach. visit but first this in this hotel.
Located near the Rhein and within a 10' walk from the city centre.
Hotel team is professional and always available to help.
Breakfast was good as well as the evening meals.
Room and bead was Excellent with a Great view to the river.
Snimio anonimni putnik

Napisano: 18. svi 2026.

Boravak: svi, 2026

Our room was not a refurbished one. My bedside light was not working, flushing the toilet was not good, the shower had a problem the wash water stayed in, the towels very old and worn out, the TV set didn’t work, the changed it when I reported it though. The staff were polite but not experienced with international guests and their bank cards. We rushed to do whatever we needed to do before it went dark, because the lights were ever sooo dim. Otherwise ok!
Parovi

Napisano: 30. svi 2025.

Boravak: svi, 2025

Disappointing behavior in case of overbooking

As part of a larger group we had reserved a room at the Parkhotel "Am Schänzchen". So the hotel knew that we wanted to stay there with our friends.
Upon our arrival we were told that the hotel was overbooked and we should move to another hotel as there had been a water pipe break. The offered room costs the same.
I had several problems with that:
- We had booked directly with the hotel, our contact details were known. Why haven't we been contacted?
- The spare room was more modern, but had neither Rhine view, nor balcony, nor a refrigerator, so not really equivalent at the same price.
- "It's not our fault we're overbooked." is not a valid excuse for me and even less "Be glad we found a spare room."
Sure, something can break sometimes, but then you apologize to the guest correctly and show up clearly if you want to see him again in the future. The park hotel does not seem to know such a culture of error.
Obitelji

CN

Napisano: 28. srp 2018.

Boravak: srp, 2018

Nice location, a bit outdated

Location, right on the river Rhine is great. Short walking distance to the center of the city. Rooms are bit old fashioned (typical 80's style). Everything was clean. Prices a bit steep for the quality offered. Breakfast was ok. Typical basic German breakfast. In the summer great to sit outside and enjoy the river front.
Parovi

Napisano: 31. lis 2016.

Boravak: ruj, 2016

Unfriendly and dishonest staff. Hotel acceptable, but a bit outdated and not really worth the price.

We spent a night there over friends' wedding celebration at the hotel. The hotel in itself is OK, however the rooms are a bit outdated. Still, definitely OK for German small town hotel standards (i.e. no air conditioning, small rooms, everything a bit old and in general nothing fancy).
However, what we found unacceptable is the apparent dishonesty of the staff and/or the management and their arrogant behavior. Our friends who had the party and booked the hotel rooms for the attending guests had agreed with the manager on a discount for all the guests. The problem was, we only knew about the agreed rate, not the normal one or that there even was a discount. At check out then we were given a bill which was EUR 10 higher than what we had expected. When we asked about it and mentioned that we were guests of the party last night and that we were told the price was EUR 100, not EUR 110 per night, the attending clerk basically told us off in a quite arrogant way that the price is always EUR 110 and that that's it. Not having any written confirmation or anything, guessing that maybe our friends accidentally told us the wrong number and not really feeling like calling them up in the morning after their wedding night we paid what we were told to. Later on, however, we were able to confirm with the married couple that they indeed had agreed with the manager on a special price for all the attendees of the party and also, that apparently NO ONE got it, and all guests were told to pay the "normal", i.e. higher, price. This way to us it looked like a organised scam/rip-off on parts of the hotel...

Izvrsna lokacija

4,5

Konrad-Adenauer-Allee 1, Andernach, 56626, Njemačka|1,92 km od centra grada

Prijava i odjava

Prijava od:

14:30

Odjava prije:

11:00

Dobro je znati

Kućni ljubimci

Kućni ljubimci dopušteni uz dodatnu naknadu

Dodatni kreveti

Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

Parkhotel 'Am Schänzchen': često postavljana pitanja

Hotel Parkhotel 'Am Schänzchen' je od centra grada Andernach udaljen 1.9 km.
Hotel Parkhotel 'Am Schänzchen' nalazi se u gradu Andernach (Njemačka) i udaljen je 1.9 km od centra grada Andernach.
U hotelu Parkhotel 'Am Schänzchen' možete se prijaviti od 14:30, a odjaviti se morate do 11:00.
Da, hotel Parkhotel 'Am Schänzchen' ima parkiralište.
Da, Parkhotel 'Am Schänzchen' ima restoran.