Ritter Hotel
Frankfurt na Majni: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Usluge
Više o hotelu Ritter Hotel
Ritter Hotel
Experience an abundance of unparalleled facilities and features at Ritter Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Craving relaxation? Make the most of your stay at the Ritter Hotel with convenient amenities like room service and daily housekeeping at your disposal. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.
Napisano: 6. srp 2019.
Boravak: srp, 2019
To enjoy it’s the best place .
If you need a quiet place then this is not for you.
The receptionist Kelly was very friendly and helpful.
DE
Napisano: 6. velj 2023.
Boravak: velj, 2023
Simply very bad!
PS: €80/night is far to expensive for what you get!
Napisano: 30. svi 2022.
Boravak: svi, 2022
Perfect 2 star hotel
We get the room on quiet side, but we slept with ear plugs.
Shower was bad, because after that, floor was floating. But water was warm.
Bed was ok, but feather pillows were not food for allergic persons like we were. We could have asked other pillows, but we didnt meet any hotel people at reseption after we checked in.
They have had problems with internet, so we had to pay with cash.
Location was very good, there is many good restaurants, train stations nereby.
Hotel need some updating also for floors and walls.
But anyway, its not that bad and didnt cost much.
US
Napisano: 10. lis 2022.
Boravak: lis, 2022
Look elsewhere you get what you pay for.
Napisano: 9. tra 2019.
Boravak: ožu, 2019
If i could give no stars i would.
Two members of staff we met were both lovely however spoke very little English so communication was hard at times. However after 11pm you are left in the hotel with no staff or contact number, which at first didn't seem to be an issue until Saturday night.
On Saturday night as I was returning home around 1am to find a German man leaving my room, when I asked him what he was doing he ran away, I then entered my room to find a naked German lady passed out on my bed. With no staff to contact I found the police who were around the bars who then arrested the women and found the man. Both said they wanted no trouble and was a misunderstand as the man's key opened our door, and no valuables were stolen.
As I escorted the police out of the hotel I seen one member of staff trying to hide in a room, which I can only describe as a broom closet to avoid the commotion. I explained what happened and demanded we moved rooms or had new bed sheets put on until the morning. She refused to give us a new room, but half heartedly changed our bedsheets.
In the morning, after explaining again for the 3rd time what had happened to the other member of staff, I asked for my money back on the room (which was about 120 euro) and to speak to the manager, at first they said the manager was in China and could not be contacted but after kicking up a fuss they rang him and let me speak to him. The manager was called Charlie and when I explained the situation and he laughed down the phone and told me it was my fault and I would not be getting my money back after threatening to put give bad reviews he laughed again and said he didn't care.
Due to us leaving to catch a flight I dropped it and told him I would email booking.com and himself when I arrive in England. As leaving the hotel to go the airport (about 20 mins after this phone call.) Charlie arrived at the hotel talking to staff. When I went over and asked if it was him he blankly looked me up and down and carried on talking to his staff.
Overall this was a traumatic experience and should not have happened. I would avoid this hotel at all costs.
Lokacija
Grosse Rittergasse 79, Sachsenhausen Nord, Frankfurt na Majni, 60594, Njemačka|0,81 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
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