Hotel Maier
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Hotel Maier
Hotel Maier
Ovaj hotel nalazi se u četvrti Fischbach u Friedrichshafenu, na Bodenskom jezeru, samo 200 metara od gradskog vanjskog bazena i prirodne plaže. Cijenit ćete prijateljsku, neformalnu atmosferu i moderan namještaj hotela Maier.
Napisano: 16. ruj 2025.
Boravak: ruj, 2025
Ideal for a short trip.
Bed was very comfortable.
At the bed unfortunately the upholstery was worn and the TV relatively small.
Breakfast was complicated according to our feeling as there was no buffet and we had to order everything.
Dinner was delicious. Staff are nice and helpful.
Odgovor hotela
Napisano: 21. tra 2026.
vielen Dank für Ihre ausgewogene Rückmeldung.
Es freut uns, dass Sie Ihr Zimmer als ruhig und sauber erlebt haben und gut schlafen konnten. Den Hinweis zur Abnutzung am Bett und zur Größe des Fernsehers nehmen wir auf – das sind Punkte, die wir im Blick behalten müssen.
Zum Frühstück: Unser Konzept ist bewusst kein Buffet, sondern ein Service am Tisch. Das wirkt für manche zunächst ungewohnt, soll aber mehr Ruhe, Frische und weniger Verschwendung ermöglichen. Dass es sich für Sie eher kompliziert angefühlt hat, können wir nachvollziehen.
Umso mehr freut uns Ihr Lob zum Abendessen und zum Team – genau dort soll sich ein Aufenthalt bei uns auch kulinarisch abrunden.
Ihr Hotel Maier
Napisano: 8. kol 2026.
Boravak: kol, 2026
Poor experience, aircon not working in heatwave, poor service, dirty room
Walking in, reception area was extremely hot – even hotter than outside, same for the lobby lounge. Corridor upstairs leading to our room even hotter, it must’ve been nearly 38/100 there.
Room had a built-in Aircon unit but it would stop working, light flashing, after a few minutes. Receptionist said we had to reset it, which we did every time we walked in, but this is not practical at night. Nights were steaming hot. My partner wanted to go and sleep outside.
Asked several times for a fix/for a word with the manager Mr Fennell, whose name and picture are in the marketing brochure in the room, but “he was in a meeting“ (On a Sunday evening?) Never materialised.
Perhaps even worse, came in on the second day to find the room/bathroom had not been cleaned at all. Asked at reception and they said they clean on demand – but we had not been informed on check-in, so we never knew. They said it was for “environmental reasons” which is just BS as we all know. Cleaners had all gone. So the room was not cleaned during our entire three days/night to stay, nor the bathroom. Yet we paid nearly €500. Also, the carpet was filthy with old stains - see pictures.
They gave us a 10% discount but that’s no consolation.
Otherwise, a mixed bag, breakfast was high-quality ingredients, à la carte, there was a designer feel in a very impersonal way to the steaming hot lobby area, the room was just a basic 2/3 star hotel box. Some of the staff were nice, others untrained, junior staff there all weekend with no ability to make decisions, the beach bag with towels for the very nice public swimming pool across the road was a nice touch.
Need new management, or for the managers to get some training.
Odgovor hotela
Napisano: 18. kol 2026.
thank you for taking the time to share your experience. As you have posted the same concerns on another platform, we would like to clarify the key points here as well.
First, the air conditioning: if the unit in your room repeatedly stopped and needed to be reset, it was not functioning as it should. During a heatwave, this is particularly frustrating. We understand your criticism, and this was also one of the reasons we granted a 10% reduction.
Regarding housekeeping, however, there seems to have been a misunderstanding. We have deliberately changed the way we service stay-over rooms. They receive daily room care, while a full cleaning of the room and bathroom takes place every third night or at any time upon request. Our full cleaning is carried out with micro dry steam at over 180°C, largely without chemicals and using around 95% less water. This is a genuine part of our sustainability approach and certainly not, as you describe it, “BS”. If we did not explain the system clearly enough during your stay, then our communication was not good enough. We accept that.
Any existing stains or lack of cleanliness when a room is handed over are a different matter. A room must be properly prepared for arrival, regardless of our housekeeping concept.
We are pleased that you appreciated the quality of our à la carte breakfast, some members of our team and the beach bag for the nearby lido.
Finally, we can understand criticism of specific situations and mistakes. Calling for new management or questioning the competence of our colleagues goes considerably further. Our team worked to find solutions during an exceptionally hot weekend, even though not everything went as it should. We will address shortcomings, but we also stand behind our team.
We would have preferred your stay to leave a very different impression.
Your Hotel Maier
Napisano: 2. kol 2026.
Boravak: kol, 2026
Terrible value for money
Odgovor hotela
Napisano: 4. kol 2026.
La ringraziamo per aver condiviso la Sua esperienza.
Ci dispiace che il soggiorno non abbia soddisfatto le Sue aspettative. In particolare, la pulizia della camera è un aspetto sul quale non scendiamo a compromessi. Se la camera presentava davvero polvere come descritto, ce ne scusiamo sinceramente e abbiamo già approfondito questo punto con il nostro team.
Vorremmo però chiarire alcuni aspetti. La reception è presidiata fino alle ore 22:00. Successivamente è disponibile un servizio di reperibilità per eventuali emergenze. Per quanto riguarda il parcheggio, oltre ai posti auto esterni e al garage sotterraneo dell'hotel, quando questi sono al completo è disponibile un ampio parcheggio pubblico proprio di fronte alla struttura.
Anche il nostro concetto di colazione è volutamente diverso da un buffet tradizionale. Per gli ospiti dell'hotel tutte le pietanze e le bevande presenti nella carta della colazione sono comprese nel prezzo e possono essere ordinate senza alcun supplemento, anche più volte. Prepariamo ogni piatto fresco al momento e, allo stesso tempo, evitiamo inutili sprechi alimentari. Per questo chiediamo ai nostri ospiti di scegliere in anticipo una fascia oraria per la colazione.
Vorremmo inoltre aggiungere una precisazione: è possibile che ci sia stato un malinteso nella comunicazione. Offriamo diverse marmellate preparate artigianalmente dai nostri cuochi con la frutta dei nostri giardini, yogurt biologico fresco con frutta di stagione e un'ampia selezione di tè. Se queste possibilità non sono state comunicate in modo chiaro durante il Suo soggiorno, ce ne dispiace sinceramente.
Infine, il nostro hotel si trova nel quartiere di Fischbach, tra Friedrichshafen e Langenargen, a pochi minuti a piedi dalle rive del Lago di Costanza e in una posizione molto comoda per esplorare l'intera regione.
La ringraziamo per il Suo feedback. Ci aiuta a migliorare continuamente e a comunicare in modo ancora più chiaro il nostro concetto di ospitalità.
Your Hotel Maier
Napisano: 9. srp 2026.
Boravak: lip, 2026
Beautiful hotel with potential for improvement at breakfast
From the booking through the website to the stay itself, everything went smoothly. The rooms are modern, very nicely furnished, and functional. Despite the summer heatwave, they were pleasantly cool, which we particularly appreciated. Another plus was the minibar included in the room rate – a nice touch that is no longer a given today.
On the evening of our arrival, we had dinner at the hotel restaurant. The service was friendly, and we enjoyed the regional dishes. The only downside was that the wine was served a bit too warm.
The only point that really disappointed us was the breakfast. We usually appreciate the wide selection and the abundant breakfast offerings at German hotels. In advance, we had to specify a time for breakfast, as we were told that individual breakfasts are prepared. However, the breakfast was actually very simple: Three rolls, butter, jam in portion packs, and a juice were included. Everything else, such as eggs, muesli, or other dishes, had to be paid for additionally according to the breakfast menu. We found that disappointing and it did not meet our expectations.
The service was indeed very quick, but it felt rather impersonal, almost like on an assembly line. We had the same impression at the reception.
Since we come to the region for the amateur radio fair every year, we would like to stay with you again in the future. For this reason, we would have appreciated a way to directly communicate our satisfaction – for example, through a feedback form or a short guest survey, as is common in many hotels today that wish to continuously improve their quality or maintain their high standards.
We hope that our feedback is understood as a constructive suggestion.
Veronika and Fulvio
Odgovor hotela
Napisano: 10. srp 2026.
vielen Dank für Ihre ausführliche und konstruktive Rückmeldung. Es freut uns, dass Buchung und Aufenthalt reibungslos verliefen, Sie die modernen Zimmer, die angenehme Raumtemperatur und die inkludierte Minibar geschätzt haben und auch Ihr Abendessen in der Speiserei in guter Erinnerung geblieben ist. Den Hinweis zur Temperatur des Weins nehmen wir gern auf.
Beim Frühstück möchten wir einen wichtigen Punkt richtigstellen: Für Hotelgäste mit gebuchtem Frühstück sind sämtliche Speisen der Frühstückskarte inklusive und können ohne Aufpreis und auch mehrfach bestellt werden. Die ausgewiesenen Einzelpreise gelten ausschließlich für Gäste, die kein Frühstück gebucht haben. Offenbar ist das bei Ihrem Besuch nicht klar genug vermittelt worden.
Auch bei der Marmelade ist uns die Einordnung wichtig: Unsere Köche bereiten sie selbst aus Früchten unserer Gärten zu und füllen sie in kleine Gläschen ab. Es handelt sich also nicht um industriell verpackte Portionsware.
Dass der Service auf Sie trotz seiner Schnelligkeit eher unpersönlich wirkte, nehmen wir als hilfreichen Hinweis. Persönliche Gastfreundschaft soll bei aller Effizienz spürbar bleiben.
Nach dem Aufenthalt wird unseren Gästen automatisch ein Feedbackbogen per E-Mail zugesandt. Sollte dieser Sie nicht erreicht haben, prüfen Sie bitte auch Ihren Spam-Ordner. Unabhängig davon danken wir Ihnen für Ihre ausführliche Rückmeldung auf diesem Weg.
Wir freuen uns, wenn wir Sie zur nächsten HAM RADIO wieder bei uns begrüßen dürfen.
Ihr Hotel Maier
Napisano: 29. ožu 2026.
Boravak: ožu, 2026
Not with intolerances
On the menu-I was then told that I can only eat the lentils - I meant that I don't want that but the fish - which the chef simply shouldn't turn into flour.
I got a fish turned into flour - unfortunately
For dessert, unfortunately, there was nothing but the cheese, which consisted of leftover cheese and unfortunately dried out.
I work in a youth education center where even a gluten-free cake is baked for the participants. And in a 4 star hotel nothing.
And by the way, I would have gotten the same food the second evening... which by the way was all..even my husband's food..not very delicious...we are used to much better food from Lake Constance.
We left after one night.
Odgovor hotela
Napisano: 21. tra 2026.
danke für Ihre sehr klare Schilderung.
Wenn eine Unverträglichkeit wie Zöliakie mehrfach vorab angekündigt wird – telefonisch, per Mail und vor Ort – dann muss das verlässlich funktionieren. Dass Ihnen am Ende ein in Mehl gewendeter Fisch serviert wurde, ist in diesem Kontext nicht akzeptabel. Das ist kein Detail, sondern ein klarer Fehler im Ablauf und in der Abstimmung zwischen Küche und Service.
Auch die eingeschränkte Auswahl und die Situation beim Dessert zeigen, dass wir an diesem Abend keine saubere Lösung für Sie gefunden haben. Gerade bei Halbpension muss es möglich sein, eine passende Alternative anzubieten, ohne dass Sie das Gefühl haben, „auf Reste“ ausweichen zu müssen.
Gleichzeitig ist uns wichtig, eine Sache sauber einzuordnen: Wir arbeiten mit einer klar kuratierten Karte und frisch gekochten Gerichten. Spontane Anpassungen bei komplexen Unverträglichkeiten sind möglich, brauchen aber eine funktionierende Abstimmung in der Küche. Genau diese hat an Ihrem Abend offensichtlich nicht funktioniert.
Dass Sie sich entschieden haben, früher abzureisen, ist vor diesem Hintergrund nachvollziehbar. So sollte ein Aufenthalt nicht verlaufen.
Ihr Hotel Maier
Lokacija
Poststraße 3, Friedrichshafen, 88048, Njemačka|4,95 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
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