Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Goste se moli da unaprijed obavijeste smještajni objekt Hotel am Schloss o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju može zatražiti dodatne dokumente od gostiju kako bi potvrdio njihov identitet, plan putovanja i druge relevantne informacije. U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju trenutačno ne prima goste iz određenih zemalja. Ovaj je objekt zbog koronavirusa (COVID-19) privremeno prestao nuditi uslugu organiziranog prijevoza. S obzirom na koronavirus (COVID-19) molimo vas da se pobrinete da rezervaciju u ovom objektu napravite u skladu sa smjernicama lokalne vlade koje su na snazi u odredištu, uključujući, ali ne ograničavajući se na svrhu putovanja i maksimalnu dozvoljenu veličinu grupe. Zbog koronavirusa (COVID-19) potrebno je nositi masku za lice u svim unutarnjim zajedničkim prostorijama. Gosti u dobi manjoj od 18 godina mogu se prijaviti u objekt samo s roditeljem ili zakonskim skrbnikom. Guests arriving after 22:00 must contact the reception as they require a code for the key safe. Please also note that the hotel's garage cannot accommodate vehicles exceeding 1.50 metres in height, 4.90 metres in length or 2 tonnes in weight. The garage can only be accessed during opening times, on prior reservation and at your own risk. Guests are asked to contact the hotel in advance if they require larger parking spaces. Gluten free and lactose free breakfast is offered upon prior reservation and for an additional charge of EUR 5. Please note that only payment by cash or Maestro is accepted for the budget rooms. Please note that many of the rooms are small and feature a small bathroom. Many room categories offer larger rooms with larger bathrooms. ACCESSIBILITY INFORMATION Our hotel consists of several lovingly restored, historic buildings. Due to their structural conditions, these are unfortunately not fully accessible. However, a side entrance (accessible during reception opening hours) provides access to the breakfast area, the restaurant, the meeting room on the ground floor, and the elevator. Please note that there are no accessible restrooms available. However, guests who can walk a few meters can use them to a limited extent. The hotel rooms in the main building are not wheelchair accessible due to the winding rooms and narrow doorways. However, for guests with limited mobility, we have designed a spacious, accessible holiday apartment on the ground floor. A comfortable stay is possible here – we are happy to bring breakfast directly there upon request. Alternatively, you can of course also have breakfast in the main building during opening hours. It is also possible to park directly at the building with a disabled parking permit. If you are traveling with a wheelchair or have any questions about accessibility, please contact us before your arrival. This way, we can work together to ensure that your stay with us is as pleasant and smooth as possible.