Panorama Inn Hotel
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Parking
24-satna recepcija
Restoran
Za nepušače
Rublje
Panorama Inn Hotel: recenzije
Recenzije od 
Snimio anonimni putnik
Napisano: 24. srp 2026.
Boravak: srp, 2026
So we arrived at the Panorama in late one evening, and was met with a very pleasant man, he spoke English, and was very pleasant. everything went very quick and we got up to our room with a great view and we got the cheapest there was. my girlfriend was very happy because they had a bath so she went straight in there to soak. the location was great right next to night life, and restaurants.
breakfast was in a very nice place and the breakfast itself was very cheap so i was happy with it. i did not expect much but there was plenty to pick from.
Great and Cheap place i would use it again and again.
parking is easy but cost 16 euro. but its 24 hours parking so great for parking a full day if you want to explore hamburg.
overall i think it was a 5 star stay because of how cheap it was. it gave me much more then i expected.
clean and nice
breakfast was in a very nice place and the breakfast itself was very cheap so i was happy with it. i did not expect much but there was plenty to pick from.
Great and Cheap place i would use it again and again.
parking is easy but cost 16 euro. but its 24 hours parking so great for parking a full day if you want to explore hamburg.
overall i think it was a 5 star stay because of how cheap it was. it gave me much more then i expected.
clean and nice
Obitelji
Napisano: 16. lip 2026.
Boravak: lip, 2026
Mass processing with technician hotel charm at a proud price.
For around 200 euros per night (and that still on sale), you end up in a technician and worker hotel, a mass accommodation that absolutely does not justify the price.
The rooms are functionally furnished - nothing special. There is a lack of a storage option by the bed, so no nightstand, no indirect or small lighting, and the minibar is turned off and empty. Hanging cables in the visible area adorn the path through the room, and the rattling room door in the wind/draft conveys little trust. Additionally, the mattress, which smells strongly of urine despite clean bed sheets, should have been noticed by the room service. Wi-Fi is only available briefly and constantly disconnects after logging in and confirming the terms and conditions. The bathroom lacks storage options in the shower for shampoo and other items.
The hotel gives the impression of a workers' hotel, where mass processing is the norm. In Garage 1, the signage "Hotel / Exit" is the only one that is displayed. The path then leads over a steep staircase that is not accessible for wheelchair users and those with walkers (not disability-friendly). Guests with suitcases and heavy bags struggle up the narrow staircase, and no information is provided about an alternative entrance with an elevator. It is not indicated that one can also access the building via the courtyard (behind the garages) using the elevator. The courtyard right after Garage 1 resembles a huge dump, where cabinets and interior items have obviously been lying for weeks. Behind it, employees indulge in their nicotine addiction, laughing loudly and observing the guests. A parking reservation due to a walking disability is, according to a specific inquiry, not possible in advance at the reception. The guest is simply left alone and has to figure out how to manage. It would be easy to simply hang a note with "Reserved," the license plate number, and the start and end dates on a parking space in the entrance area. Other hotels do this as well, and one should be able to expect this as a person with a walking disability for a hefty parking fee of €16 per day.
The breakfast room resembles a loveless student cafeteria. It is only accessible via stairs - wheelchair users and those with walkers struggle down the stairs while the staff walks by, visibly annoyed. The dark green carpeting in the room surely harbors all sorts of coffee stains and food remnants, as it appears in some places. There is a lack of music to create a bit more atmosphere, even if it is just royalty-free music. The breakfast offering is simply functional: a plate with cold cuts carelessly piled on top of each other, next to the same arrangement for cheese. A bowl with cucumber slices, one with tomatoes - that's it! For yogurt or quark lovers, there is a bowl next door, and for those who enjoy sweet breakfasts, there are sugary cheap jams in large containers and supposedly Belgian nut nougat cream in a dispenser with an estimated 75% oil content, which is nearly inedible. There is a selection of different rolls, and on some days, there is also bread, with the leftover rolls from the previous day baked again on Sundays.
The breakfast staff greets guests with a beaming smile and artificially friendly demeanor upon entering the breakfast room, but then they adopt a stern work expression. An older employee constantly coughs into her palm and then handles plates and bowls. It remains a mystery why she also touches the inside of the small bowls. The veiled young colleague has only been able to smile all day while chatting with her coworkers. Then she approaches the guests' tables and silently removes trays, even though other people are still eating at the table and without knowing if the items on the tray are still needed. After a trip to the restroom, one returns to an empty table, as she does not ask the guests who remained at the table if the items can be taken away. The cutlery that is already on the table in holders is difficult to reach - especially the small spoons are too short for the holders. Instead, one receives dirty, inadequately cleaned spoons that still have remnants of the previous user's food on them.
There is no hotel bar. What is referred to as a lobby is merely a room with drink and snack vending machines plus a broken shoe-shining machine. Next to it, there are a few seating areas that are also functional and convey a cafeteria-like character. There is no service. The staff serves themselves from the vending machines and takes a long time to decide what else to buy.
The location is relatively good when considering the accessibility of the hotel. A fast road runs directly next to the hotel, which also has an entrance and exit behind the hotel. Consequently, it is always very loud when opening windows in the room, not to mention the city noise. It is generally very loud all around, as numerous shops, kebab places, bars, and restaurants want to attract attention loudly. A police patrol car with flashing lights and sirens is constantly roaring past the hotel.
The rooms are functionally furnished - nothing special. There is a lack of a storage option by the bed, so no nightstand, no indirect or small lighting, and the minibar is turned off and empty. Hanging cables in the visible area adorn the path through the room, and the rattling room door in the wind/draft conveys little trust. Additionally, the mattress, which smells strongly of urine despite clean bed sheets, should have been noticed by the room service. Wi-Fi is only available briefly and constantly disconnects after logging in and confirming the terms and conditions. The bathroom lacks storage options in the shower for shampoo and other items.
The hotel gives the impression of a workers' hotel, where mass processing is the norm. In Garage 1, the signage "Hotel / Exit" is the only one that is displayed. The path then leads over a steep staircase that is not accessible for wheelchair users and those with walkers (not disability-friendly). Guests with suitcases and heavy bags struggle up the narrow staircase, and no information is provided about an alternative entrance with an elevator. It is not indicated that one can also access the building via the courtyard (behind the garages) using the elevator. The courtyard right after Garage 1 resembles a huge dump, where cabinets and interior items have obviously been lying for weeks. Behind it, employees indulge in their nicotine addiction, laughing loudly and observing the guests. A parking reservation due to a walking disability is, according to a specific inquiry, not possible in advance at the reception. The guest is simply left alone and has to figure out how to manage. It would be easy to simply hang a note with "Reserved," the license plate number, and the start and end dates on a parking space in the entrance area. Other hotels do this as well, and one should be able to expect this as a person with a walking disability for a hefty parking fee of €16 per day.
The breakfast room resembles a loveless student cafeteria. It is only accessible via stairs - wheelchair users and those with walkers struggle down the stairs while the staff walks by, visibly annoyed. The dark green carpeting in the room surely harbors all sorts of coffee stains and food remnants, as it appears in some places. There is a lack of music to create a bit more atmosphere, even if it is just royalty-free music. The breakfast offering is simply functional: a plate with cold cuts carelessly piled on top of each other, next to the same arrangement for cheese. A bowl with cucumber slices, one with tomatoes - that's it! For yogurt or quark lovers, there is a bowl next door, and for those who enjoy sweet breakfasts, there are sugary cheap jams in large containers and supposedly Belgian nut nougat cream in a dispenser with an estimated 75% oil content, which is nearly inedible. There is a selection of different rolls, and on some days, there is also bread, with the leftover rolls from the previous day baked again on Sundays.
The breakfast staff greets guests with a beaming smile and artificially friendly demeanor upon entering the breakfast room, but then they adopt a stern work expression. An older employee constantly coughs into her palm and then handles plates and bowls. It remains a mystery why she also touches the inside of the small bowls. The veiled young colleague has only been able to smile all day while chatting with her coworkers. Then she approaches the guests' tables and silently removes trays, even though other people are still eating at the table and without knowing if the items on the tray are still needed. After a trip to the restroom, one returns to an empty table, as she does not ask the guests who remained at the table if the items can be taken away. The cutlery that is already on the table in holders is difficult to reach - especially the small spoons are too short for the holders. Instead, one receives dirty, inadequately cleaned spoons that still have remnants of the previous user's food on them.
There is no hotel bar. What is referred to as a lobby is merely a room with drink and snack vending machines plus a broken shoe-shining machine. Next to it, there are a few seating areas that are also functional and convey a cafeteria-like character. There is no service. The staff serves themselves from the vending machines and takes a long time to decide what else to buy.
The location is relatively good when considering the accessibility of the hotel. A fast road runs directly next to the hotel, which also has an entrance and exit behind the hotel. Consequently, it is always very loud when opening windows in the room, not to mention the city noise. It is generally very loud all around, as numerous shops, kebab places, bars, and restaurants want to attract attention loudly. A police patrol car with flashing lights and sirens is constantly roaring past the hotel.
Odgovor hotela
Napisano: 5. kol 2026.
Lieber Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt so ausführlich zu schildern.
Es tut uns sehr leid, dass wir Ihre Erwartungen in vielen Bereichen nicht erfüllen konnten. Gleichzeitig bedanken wir uns für Ihre detaillierte Rückmeldung, denn sie gibt uns die Möglichkeit, die von Ihnen angesprochenen Punkte intern zu prüfen.
Ihre Hinweise zum Zustand des Zimmers, zur Matratze, zum WLAN sowie zur Ausstattung nehmen wir sehr ernst. Ebenso bedauern wir Ihre Eindrücke hinsichtlich der Tiefgarage, der Beschilderung und der Barrierefreiheit. Wir sind stets bemüht, unseren Gästen den Aufenthalt so angenehm wie möglich zu gestalten, und werden Ihre Anmerkungen an die zuständigen Abteilungen weitergeben.
Auch Ihre Rückmeldungen zum Frühstück und zum Service unseres Teams nehmen wir ernst. Es ist unser Anspruch, allen Gästen einen freundlichen und aufmerksamen Service zu bieten. Dass Sie hier einen anderen Eindruck gewonnen haben, bedauern wir sehr.
Bezüglich der Parkplatzsituation möchten wir anmerken, dass wir aufgrund der begrenzten Anzahl an Stellplätzen leider keine Reservierungen einzelner Parkplätze vornehmen können. Selbstverständlich unterstützen wir Gäste mit eingeschränkter Mobilität jedoch jederzeit gerne dabei, eine passende Lösung zu finden.
Vielen Dank auch für Ihre Hinweise zur Lage und den Außenbereichen. Unsere Lage wird von vielen Gästen aufgrund der sehr guten Verkehrsanbindung sowie der Nähe zum Billstedt Center mit zahlreichen Einkaufsmöglichkeiten und Restaurants geschätzt. Gleichzeitig verstehen wir, dass eine zentrale Lage auch mit einer entsprechenden Geräuschkulisse verbunden sein kann.
Es tut uns leid, dass Sie unser Haus mit einem so negativen Eindruck verlassen haben. Wir würden uns freuen, wenn Sie uns bei einem zukünftigen Aufenthalt direkt ansprechen, damit wir auf eventuelle Probleme unmittelbar reagieren und gemeinsam nach einer Lösung suchen können.
Herzliche Grüße
Ihr Panorama Team
vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt so ausführlich zu schildern.
Es tut uns sehr leid, dass wir Ihre Erwartungen in vielen Bereichen nicht erfüllen konnten. Gleichzeitig bedanken wir uns für Ihre detaillierte Rückmeldung, denn sie gibt uns die Möglichkeit, die von Ihnen angesprochenen Punkte intern zu prüfen.
Ihre Hinweise zum Zustand des Zimmers, zur Matratze, zum WLAN sowie zur Ausstattung nehmen wir sehr ernst. Ebenso bedauern wir Ihre Eindrücke hinsichtlich der Tiefgarage, der Beschilderung und der Barrierefreiheit. Wir sind stets bemüht, unseren Gästen den Aufenthalt so angenehm wie möglich zu gestalten, und werden Ihre Anmerkungen an die zuständigen Abteilungen weitergeben.
Auch Ihre Rückmeldungen zum Frühstück und zum Service unseres Teams nehmen wir ernst. Es ist unser Anspruch, allen Gästen einen freundlichen und aufmerksamen Service zu bieten. Dass Sie hier einen anderen Eindruck gewonnen haben, bedauern wir sehr.
Bezüglich der Parkplatzsituation möchten wir anmerken, dass wir aufgrund der begrenzten Anzahl an Stellplätzen leider keine Reservierungen einzelner Parkplätze vornehmen können. Selbstverständlich unterstützen wir Gäste mit eingeschränkter Mobilität jedoch jederzeit gerne dabei, eine passende Lösung zu finden.
Vielen Dank auch für Ihre Hinweise zur Lage und den Außenbereichen. Unsere Lage wird von vielen Gästen aufgrund der sehr guten Verkehrsanbindung sowie der Nähe zum Billstedt Center mit zahlreichen Einkaufsmöglichkeiten und Restaurants geschätzt. Gleichzeitig verstehen wir, dass eine zentrale Lage auch mit einer entsprechenden Geräuschkulisse verbunden sein kann.
Es tut uns leid, dass Sie unser Haus mit einem so negativen Eindruck verlassen haben. Wir würden uns freuen, wenn Sie uns bei einem zukünftigen Aufenthalt direkt ansprechen, damit wir auf eventuelle Probleme unmittelbar reagieren und gemeinsam nach einer Lösung suchen können.
Herzliche Grüße
Ihr Panorama Team
Snimio anonimni putnik
Napisano: 21. srp 2026.
Boravak: srp, 2026
Bad air, got sick during night which is only happening in unclean undermaintenced and poor ventilated areas (has allergies and asthma)
Obitelji
Napisano: 21. srp 2026.
Hotel near U Bahn to the center
We had a single night stay. We chose this hotel as it was easy to get to and from by car. At the same time, it is close to the centre of Hamburg and U Bahn is less than 15 minutes away.
Hotels seem somewhat worn out and the breakfast is not so interresant. But for one night or two, it's fine enough.
In addition, there is a large shopping center near the hotel with Primark and other good shops.
Hotels seem somewhat worn out and the breakfast is not so interresant. But for one night or two, it's fine enough.
In addition, there is a large shopping center near the hotel with Primark and other good shops.
Odgovor hotela
Napisano: 30. srp 2026.
Dear Martin,
thank you very much for taking the time to review your stay with us.
We are pleased that you found our hotel easy to reach by car and appreciated the convenient connection to Hamburg city centre by underground. It is also great to hear that you enjoyed the nearby shopping centre and its wide range of shops.
Thank you as well for your honest comments regarding the condition of the hotel and our breakfast. Feedback like yours is very valuable to us and helps us continuously improve our facilities and services.
We would be delighted to welcome you again on your next visit to Hamburg.
Kind regards
thank you very much for taking the time to review your stay with us.
We are pleased that you found our hotel easy to reach by car and appreciated the convenient connection to Hamburg city centre by underground. It is also great to hear that you enjoyed the nearby shopping centre and its wide range of shops.
Thank you as well for your honest comments regarding the condition of the hotel and our breakfast. Feedback like yours is very valuable to us and helps us continuously improve our facilities and services.
We would be delighted to welcome you again on your next visit to Hamburg.
Kind regards
Parovi
Napisano: 10. sij 2026.
Boravak: sij, 2026
Panorama Inn. A lot to see. Unfortunately also many SHADES !
Booked from 03. - 06.01.2026
Arrival on January 3rd at 12:30 pm.
- Access to the hotel,from the street, badly cleared.
Upon arrival , reaction of the employee, must wait until 2 pm.
Sitting area in the lobby, about 3 m within sight of the staff is assigned to us.
- At 13: 45 a couple arrives, goes to the counter and is checked in without any problems.
Let's not think now so opti-
times,while we've been waiting in "our" corner for 75 minutes.
In response to my clear demand for the WHY, it says: " You could have asked for it once"!
Since it was not yet 2 pm there was no reason for us to "push ".
Well, that wasn't optimal.
- Then check in, room 440.
The room very overheated. Amazingly, the radiators were all OFF !
The VIR corridor also overheats the room.
. Scarf found by the previous guest still in the closet compartment.
- VALUE COMPARTMENT / safe not available
- Not one drawer in the room
- 1 chair breaks apart
- Small table, wobbles, writing on it is not possible.
- Window frame inside ,after opening,totally dirty and greasy. ( Note to House Keeping control reveals " That's what the window cleaner does and we should let the reception know. No, not our job!
- Refrigerator setting dial without numbers labeling.
- No shower only bathtub with EXTREMELY HIGH rim to access.
- Shower handle, water also comes out the BACK and sprays in all directions.
- Toilet trapped between wall and sink. Have fun with it!
- Toilet paper maximum 1 ply,model station mission
- Water in the tub builds up and you stand in it. Drain half clogged. Funny old-fashioned shower curtain.
POSITIVE:
Last day, room lady very friendly,just came out of vacation. Thank you.
Breakfast , very good and fresh. incl. friendly service team, also thank you.
Photos & videos of the shortcomings I attach here,because only you can write a lot.
Arrival on January 3rd at 12:30 pm.
- Access to the hotel,from the street, badly cleared.
Upon arrival , reaction of the employee, must wait until 2 pm.
Sitting area in the lobby, about 3 m within sight of the staff is assigned to us.
- At 13: 45 a couple arrives, goes to the counter and is checked in without any problems.
Let's not think now so opti-
times,while we've been waiting in "our" corner for 75 minutes.
In response to my clear demand for the WHY, it says: " You could have asked for it once"!
Since it was not yet 2 pm there was no reason for us to "push ".
Well, that wasn't optimal.
- Then check in, room 440.
The room very overheated. Amazingly, the radiators were all OFF !
The VIR corridor also overheats the room.
. Scarf found by the previous guest still in the closet compartment.
- VALUE COMPARTMENT / safe not available
- Not one drawer in the room
- 1 chair breaks apart
- Small table, wobbles, writing on it is not possible.
- Window frame inside ,after opening,totally dirty and greasy. ( Note to House Keeping control reveals " That's what the window cleaner does and we should let the reception know. No, not our job!
- Refrigerator setting dial without numbers labeling.
- No shower only bathtub with EXTREMELY HIGH rim to access.
- Shower handle, water also comes out the BACK and sprays in all directions.
- Toilet trapped between wall and sink. Have fun with it!
- Toilet paper maximum 1 ply,model station mission
- Water in the tub builds up and you stand in it. Drain half clogged. Funny old-fashioned shower curtain.
POSITIVE:
Last day, room lady very friendly,just came out of vacation. Thank you.
Breakfast , very good and fresh. incl. friendly service team, also thank you.
Photos & videos of the shortcomings I attach here,because only you can write a lot.
Odgovor hotela
Napisano: 13. svi 2026.
Lieber Urlauber,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen so ausführlich mit uns zu teilen.
Es tut uns sehr leid, dass Ihr Aufenthalt in vielen Bereichen nicht Ihren Erwartungen entsprochen hat. Besonders die geschilderten Eindrücke beim Check-in sowie die zahlreichen Mängel im Zimmer entsprechen keinesfalls unserem Anspruch an Qualität, Sauberkeit und Service.
Ihre Hinweise zu Ausstattung, Zustand und Reinigung des Zimmers sowie zum Badezimmer und der Temperatur im Haus nehmen wir sehr ernst. Auch Ihre Schilderung zum Ablauf beim Check-in bedauern wir sehr, da wir verstehen können, dass dies einen enttäuschenden ersten Eindruck hinterlassen hat.
Gleichzeitig freuen wir uns, dass Sie unser Frühstück sowie die Freundlichkeit unseres Service-Teams und der Mitarbeiterin im Housekeeping positiv hervorheben konnten. Ihr Lob geben wir selbstverständlich gerne weiter.
Vielen Dank auch für die detaillierten Hinweise und die beigefügten Fotos. Solches Feedback hilft uns dabei, Schwachstellen gezielt zu erkennen und Verbesserungen vorzunehmen.
Wir würden uns freuen, wenn Sie uns trotz dieser Erfahrung zukünftig noch einmal die Gelegenheit geben, Sie von unserem Haus zu überzeugen.
Herzliche Grüße
Ihr Panorama Team
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen so ausführlich mit uns zu teilen.
Es tut uns sehr leid, dass Ihr Aufenthalt in vielen Bereichen nicht Ihren Erwartungen entsprochen hat. Besonders die geschilderten Eindrücke beim Check-in sowie die zahlreichen Mängel im Zimmer entsprechen keinesfalls unserem Anspruch an Qualität, Sauberkeit und Service.
Ihre Hinweise zu Ausstattung, Zustand und Reinigung des Zimmers sowie zum Badezimmer und der Temperatur im Haus nehmen wir sehr ernst. Auch Ihre Schilderung zum Ablauf beim Check-in bedauern wir sehr, da wir verstehen können, dass dies einen enttäuschenden ersten Eindruck hinterlassen hat.
Gleichzeitig freuen wir uns, dass Sie unser Frühstück sowie die Freundlichkeit unseres Service-Teams und der Mitarbeiterin im Housekeeping positiv hervorheben konnten. Ihr Lob geben wir selbstverständlich gerne weiter.
Vielen Dank auch für die detaillierten Hinweise und die beigefügten Fotos. Solches Feedback hilft uns dabei, Schwachstellen gezielt zu erkennen und Verbesserungen vorzunehmen.
Wir würden uns freuen, wenn Sie uns trotz dieser Erfahrung zukünftig noch einmal die Gelegenheit geben, Sie von unserem Haus zu überzeugen.
Herzliche Grüße
Ihr Panorama Team
Istražite ovo područje
Billstedter Hauptstr. 36, Hamburg, 22111, Njemačka|7,2 km od centra grada
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
The hotel will charge city tax which is subject to the actual room rate.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
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