Hotel Lechnerhof Unterföhring
Unterföhring: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Hotel Lechnerhof Unterföhring
Hotel Lechnerhof Unterföhring
Ovaj privatni hotel s 4 zvjezdice nalazi se u mirnom dijelu Unterföhringa i nudi besplatni WiFi. Hotel Lechnerhof Unterföhring nudi spa centar u sklopu objekta s teretanom, solarijem i saunom. Spa centar u sklopu objekta i sauna se naplaćuju.
Napisano: 20. srp 2026.
Boravak: srp, 2026
Napisano: 13. stu 2025.
Boravak: ruj, 2025
Fraudulent hotel charges on my credit card.
After I followed up, Mr. Daniel Saint-Memaint (Front Desk) admitted in writing that a mistake had been made and confirmed that a refund would be processed. However, they asked me to send my full credit card number and expiry date by email — which is unsafe and a clear violation of proper data handling standards. I refused, explaining that it wasn’t secure, and said I would only provide the details by phone.
When I later gave my card details by phone to the Assistant Manager, Mr. Branislav Aleksic, he confirmed that he had written them down and would issue the refund. Immediately afterward, he said he needed two more days to “investigate” the matter. After that, the hotel stopped responding entirely — despite repeated follow-up emails over the next week.
As of October 11, 2025, no refund has been made, and no transaction reference has been provided. I now feel I was misled into revealing my private credit card information under false pretenses. This conduct raises serious concerns about data protection and honesty and may breach German and EU data protection law (GDPR).
To make matters worse, when I mentioned the signed check-in form showing only Room 120, I was told over the phone that “it wasn’t a contract” — which is completely false, as I personally signed it at check-in.
This experience was unprofessional, unsafe, and unacceptable. I will be filing formal complaints with the EU Online Dispute Resolution platform, German consumer protection authorities, and my credit-card issuer.
I strongly urge other travelers to review invoices carefully, keep copies of signed documents, and never provide credit card details via email or phone to this property.
Napisano: 9. tra 2025.
Boravak: velj, 2025
Not family friendly – disappointing stay
The welcome was anything but friendly at check-in. The gentleman at the reception made a very unkempt and annoyed impression. To simple questions he reacted sometimes very puny.
It was also noticeable that e-cigarette smoke was perceptible in the reception area – although not openly smoked, the smell and visible smoke left little doubt about it.
What particularly irritated us: We watched the receptionist consume beer together with staff from the kitchen – during working hours. Shortly afterwards, there was loud shouting in the reception area and aggressive behaviour, which was very uncomfortable for us and especially our children.
Unfortunately, no positive impression was to be gained at breakfast either: The area was not thoroughly cleaned, the floor stuck and the staff worked without gloves with food.
Overall, we did not feel like we were in a family-friendly or professionally run hotel.
For families with children we cannot recommend this establishment in its current form.
Napisano: 12. stu 2024.
Boravak: stu, 2024
But ambience and food and location in regards to arena were excellent!
Napisano: 17. tra 2024.
Boravak: tra, 2024
Very nice hotel
Lokacija
Eichenweg 4, Unterföhring, 85774, Njemačka|0,34 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 8 do 12 g.
Besplatno
u dobi od 13 g. ili starije
20 € po osobi po noćenju
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Cijena doručka
Za više informacija obratite se hotelu
Vrijeme doručka
Pon – pet od 06:30 do 10:00, sub – ned od 07:00 do 11:00
Cash


