Hotel Kollektur
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Korisne informacije
Prijava od: | 16:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Parking
Restoran
Za nepušače
Dopušteno držanje kućnih ljubimaca
Komplet za prvu pomoć
Više o hotelu Hotel Kollektur
Hotel Kollektur
Objekt Hotel Kollektur nalazi se na 16 km od znamenitosti Castle Herrnsheim u gradu 'Zellertal' te nudi brojne sadržaje, među kojima su vrt, terasa i restoran.
Recenzije od 
Poslovni putnici
Napisano: 4. srp 2017.
Boravak: srp, 2017
Outstanding
The place has been restored with love. Very kind service, somewhat unreliable network connection, good food, clean, simply furnished, rooms.
Ideal for some time off everything with a good book.
Would have loved a map with jogging tracks or some indications about sport facilities as a gym or a pool.
Ideal for some time off everything with a good book.
Would have loved a map with jogging tracks or some indications about sport facilities as a gym or a pool.
Odgovor hotela
Napisano: 15. srp 2017.
Dear fritzmoedinger,
Thank you very much for your great feedback.
Best regards
Bodo
Thank you very much for your great feedback.
Best regards
Bodo
Obitelji
Napisano: 3. srp 2026.
Boravak: lip, 2026
NEVER AGAIN!!!!
We had booked two rooms from June 27, 2026, to June 28, 2026, as our daughter got married at a location nearby and our journey is about 120 km.
Shortly before the wedding, we booked an additional room for my parents (83 and 82 years old, 110 km journey).
On the day of arrival and the event, we received an email from the hotel with information about their "comfortable" self check-in. It described that the keys for 2 rooms are in key box X with the code xxxx, and the key for the additional room is in key box Y with the code yyyy (these are examples and neither the correct room numbers nor the correct codes).
Furthermore, a mobile number was provided at the bottom of the email that one could contact in case of problems.
So far, so good.
At around 2:45 AM, we stood in front of the hotel. Key box X worked and contained 2 room keys. Key box Y...... WAS EMPTY!!!!!
How good that a mobile number for problems was provided. We called them right away but...... THE PHONE NUMBER IS NOT ASSIGNED, we were told by the automated voice. So, we called all the phone numbers we knew from the hotel and did not reach anyone with any number. Plans changed, my parents took the one room and when they entered, they hit a wall of heat. In the room, it felt like 40 degrees. All windows were closed. No one felt responsible during the day when it was 41 degrees, but to ventilate it. Air conditioning - nonexistent. So my parents, at 82 and 83 years old, had to spend the night in a "sauna."
Back to the location to pick up the newlyweds, who were supposed to take the 2nd room (yes, the hotel knew about the wedding). They also hit a wall of heat, and there was a foul smell in the room, so they decided..... WE ARE NOT STAYING HERE UNDER ANY CIRCUMSTANCES!!! SO WE HAD TO DRIVE ANOTHER 20 KM (IT WAS NOW 4 AM) TO SPEND THE NIGHT ON THE SOFA AT OUR DAUGHTER AND SON-IN-LAW'S PLACE.
The next morning, the hotel called back at 11:56 AM, and the lady on the phone said - I should have called at night........
When I informed her that a key box was empty, she just said "Oh."
After I explained everything to her, including the overheated rooms, she said she would pass it on.
My parents were then charged the proud room price of 174 euros for one night in the sauna after a VERY UNIMPRESSIVE BREAKFAST!!!!!
HOTEL KOLLEKTUR NEVER AGAIN.
WE ARE STILL WAITING FOR AN APOLOGY!!!!
I only gave one star because I had to.
Shortly before the wedding, we booked an additional room for my parents (83 and 82 years old, 110 km journey).
On the day of arrival and the event, we received an email from the hotel with information about their "comfortable" self check-in. It described that the keys for 2 rooms are in key box X with the code xxxx, and the key for the additional room is in key box Y with the code yyyy (these are examples and neither the correct room numbers nor the correct codes).
Furthermore, a mobile number was provided at the bottom of the email that one could contact in case of problems.
So far, so good.
At around 2:45 AM, we stood in front of the hotel. Key box X worked and contained 2 room keys. Key box Y...... WAS EMPTY!!!!!
How good that a mobile number for problems was provided. We called them right away but...... THE PHONE NUMBER IS NOT ASSIGNED, we were told by the automated voice. So, we called all the phone numbers we knew from the hotel and did not reach anyone with any number. Plans changed, my parents took the one room and when they entered, they hit a wall of heat. In the room, it felt like 40 degrees. All windows were closed. No one felt responsible during the day when it was 41 degrees, but to ventilate it. Air conditioning - nonexistent. So my parents, at 82 and 83 years old, had to spend the night in a "sauna."
Back to the location to pick up the newlyweds, who were supposed to take the 2nd room (yes, the hotel knew about the wedding). They also hit a wall of heat, and there was a foul smell in the room, so they decided..... WE ARE NOT STAYING HERE UNDER ANY CIRCUMSTANCES!!! SO WE HAD TO DRIVE ANOTHER 20 KM (IT WAS NOW 4 AM) TO SPEND THE NIGHT ON THE SOFA AT OUR DAUGHTER AND SON-IN-LAW'S PLACE.
The next morning, the hotel called back at 11:56 AM, and the lady on the phone said - I should have called at night........
When I informed her that a key box was empty, she just said "Oh."
After I explained everything to her, including the overheated rooms, she said she would pass it on.
My parents were then charged the proud room price of 174 euros for one night in the sauna after a VERY UNIMPRESSIVE BREAKFAST!!!!!
HOTEL KOLLEKTUR NEVER AGAIN.
WE ARE STILL WAITING FOR AN APOLOGY!!!!
I only gave one star because I had to.
Poslovni putnici
DE
Napisano: 20. ruj 2015.
Boravak: ruj, 2015
very cozy place
We arrived on the day off but got our keys and a nice introduction to the facilities. Rooms where spacious and clean with a nice bathroom. Good TV, fast WLAN and a nice view completed the place. Breakfast was OK, no second cup of tea but a large choice of options.
Poslovni putnici
US
Napisano: 31. lis 2014.
Boravak: ruj, 2014
A nice retreat in the country side
Nice little hotel.
Clean, good food, good wine and friendly service.
I stayed there several times, it is a nice little retreat in the country side away from the large German cities. This a very quiet place, I always sleep with the windows open, it is that quiet.
I always enjoy staying there.
Clean, good food, good wine and friendly service.
I stayed there several times, it is a nice little retreat in the country side away from the large German cities. This a very quiet place, I always sleep with the windows open, it is that quiet.
I always enjoy staying there.
Odgovor hotela
Napisano: 5. stu 2014.
Thank you for nice review.
The whole Team is amoused.
Best regards
Bodo - Owner
The whole Team is amoused.
Best regards
Bodo - Owner
Obitelji
GA
Napisano: 11. srp 2014.
Boravak: lip, 2014
Very nice family hotel in the heart of the wine region
The hotel has a full restuarant with outdoor seating that overlooks the small village's houses and the vineyards. The rooms were nothing special but the rates were very good. Be sure to visit the "Chicken Ranch" the next town over for fried chicken. Also visit the Wick Winery. Lots of good german wine at very good prices.
Vrlo dobra lokacija
Zeller Hauptstr. 19, Zell, 67308, Njemačka|0,59 km od centra grada
Prijava i odjava
Prijava od:
16:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Hotel Kollektur: često postavljana pitanja
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