Booking Hotel & Spa

Name: Booking Hotel & Spa
Address: ul. Walerego Eliasza Radzikowskiego 109, Krakov, 31-342, Poljska, Krakov, Lesser Poland Voivodeship, 31-342, Poljska

+ 73

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Korisne informacije

Prijava od:	16:00
Odjava prije:	12:00
Doručak	Doručak je dostupan
Kućni ljubimci	Kućni ljubimci dopušteni uz dodatnu naknadu
Djeca	U ovom hotelu djeca su dobrodošla

Usluge

Prikaži sve

Wi-Fi veza

Parking

Klimatizacija

Shuttle prijevoz do zračne luke

Bazen

Centar za fitness

Više o hotelu Booking Hotel & Spa

Booking Hotel & Spa

Booking Hotel & SPA je objekt s pet zvjezdica s najvećom zelenom površinom među hotelima u Krakowu, koji nudi miran boravak okružen prirodom, s brzim pristupom centru grada. Nudi klasično uređene sobe.

Recenzije od

Spomenuli putnici

Obitelji

Napisano: 14. lip 2025.

Boravak: svi, 2025

Stayed Here For My Son's Wedding In Krakow.

Lovely Hotel.Would Definitely Go Back.Food Fabulous,Staff Very Friendly,Rooms Were Very Nice.Very Central To Krakow.

Obitelji

Napisano: 11. pro 2025.

Boravak: pro, 2025

Cannot recommend unfortunately.

It started with the hotel enrolling one adult and one child, instead of two adults and one child. Even though we booked through travel agency.
The hotel wouldn't correct. They finally offered a crib. The baby was longer than the bed!
Spa was closed (we had not received info)
We weren't allowed to have dinner at the hotel for that
had to be booked on the day of arrival. No one told me about this.
We got 2 breakfast ist for 3 on the day of departure.
The worst was that they promised to book a taxi to the flight in the morning. They had forgotten!!
The hotel is run down and not so interested in its guests.
The anvil was nice.
Not recommended. Don't spec in the off-season.

Obitelji

Napisano: 26. srp 2025.

Boravak: srp, 2025

His Majesty the breakfast “THE POVERTY IN PERSON”

I stayed at this hotel which looks like a 5 star, but the experience was far from that level. The property is visibly dated, with rooms that smelled strongly of fresh paint, making the stay unpleasant and unhealthy.
Breakfast was one of the most disappointing moments: the offer was measly, with no fruit or napkins, with dirty tables that I had to solicit several times to clean. There were only two waitresses in the room who, in addition to waiting tables, also took care of the preparation in the kitchen — evidently insufficient to handle the influx of guests.
The buffet was poorly stocked and unhygienic: there was no individual cutlery for each dish and everyone ended up touching the food with their hands. A truly unpleasant experience.
Honestly, I wonder by what criteria this establishment has been awarded the fifth star. To be generous, maybe he deserves two. I will not return and would not recommend it.

Obitelji

Napisano: 12. lip 2025.

Boravak: lip, 2025

Never have your wedding at this hotel!

When my husband and I were choosing a venue for our wedding, we were charmed by the beautiful garden at this hotel. That was the main reason we signed a contract with them. However, once the contract was signed, our experience turned into a nightmare.
According to the contract, we were required to pay the full amount three weeks before the wedding. At that point, I started trying to contact the administrator, Sarah, who was responsible for organizing our event. Unfortunately, she completely ignored me. I emailed her several times asking for a meeting, left my phone number — no response. I even called the reception, where they gave me her phone number, but she never answered or returned a single call.
Meanwhile, I was trying to fulfill my obligations under the contract, knowing I would be penalized for delays. I took everything seriously, but was met with total silence and unprofessionalism.
Two weeks before the wedding, I was calling the reception daily, begging them to help me reach Sarah. Besides making the payment, we were promised a tasting, we needed to check the sound system, and we wanted to finalize the timeline and decorations. The reception told me Sarah would be available the next day from 2 to 5 PM. I showed up during her working hours — she wasn’t there. She ignored all my calls again.
Her behavior was incredibly irresponsible and disrespectful. I strongly believe she should be dismissed for failing to perform her duties.
Three days before the wedding, I finally managed to meet with Sarah. At that meeting, she handed over the responsibility for our event to another administrator. I had to do all the planning myself — writing out the full schedule, meal timings, table layout, and decoration instructions. The new administrator had no suggestions or advice — she just took notes. This was shockingly unprofessional.
And now imagine the absurdity: one day before the wedding, I was informed that the chair covers were not available in the color I had requested, the wedding cake would be missing cherries, and the macarons would not be the ones I had chosen.
In addition to the banquet, we had booked hotel rooms for our parents. One double room and one family room for three people. When our family arrived, they were told there was no triple room available. They had to wait while the staff decided whether or not such a room existed. On top of that, the pool and sauna were closed — even though these were included in the room price.
My father-in-law said that even if they gave him a 90% discount, he would never return to this hotel. This hotel absolutely does not deserve five stars — at best, it’s a two-star place. The breakfast was poor, the rooms were outdated, and the sauna was closed. Terrible.
On the day of the wedding, I had to message the administrator to ask for food to be served and for someone to pour drinks for the guests. Even worse, the waiter interrupted our special moment while we were cutting the wedding cake, ruining this precious memory.
The hotel management and staff were an absolute disgrace. The only good thing about this place is the garden — and nothing else.

Skupine

Napisano: 2. svi 2025.

Boravak: svi, 2025

Excellent place

These place is excellent very clean staff are marvellous nothing is to much trouble Anna who is in charge went above and beyond to make my stay as good as possible I would definitely come back again it has a 5 star rating for all the above reasons

Lokacija

2,9

ul. Walerego Eliasza Radzikowskiego 109, Krakov, 31-342, Poljska|4,41 km od centra grada

Prijava i odjava

Prijava od:

16:00

Odjava prije:

12:00

Dobro je znati

Djeca

U ovom hotelu djeca su dobrodošla

Dodatni kreveti

Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

Dječji krevetići

u dobi od 3 g. ili mlađe

Besplatno

Kućni ljubimci

Kućni ljubimci dopušteni uz dodatnu naknadu

Doručak

Doručak je dostupan

Cijena doručka

16 € (oko 68 PLN osobi)

Vrijeme doručka

Pon – ned od 07:00 do 10:00

Važne informacije hotela

Goste se moli da unaprijed obavijeste smještajni objekt Booking Hotel & Spa o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. The hotel restaurant is open between 14:00 and 21:30.

Mogući načini plaćanja

Ovaj hotel prihvaća sljedeće načine plaćanja:

Cash