Holiday Inn Express Lublin by IHG
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Usluge
Više o hotelu Holiday Inn Express Lublin by IHG
Holiday Inn Express Lublin by IHG
Holiday Inn Express® Lublin je moderni objekt smješten u blizini sveučilišta u Lublinu, kao što su Sveučilište Maria Curie Sklodowska i Katoličko sveučilište u Lublinu, te sveučilišnog kampusa.
Napisano: 4. tra 2026.
Boravak: ožu, 2026
Napisano: 19. lis 2025.
Boravak: lis, 2025
Nice Hotel
Breakfast was included, and there was a huge choice of foods available.
My only complaint was that the room could have been warmer. Heating seemed to be a problem.
Public transit is close by, no more than a 10-minute walk away.
I can recommend this hotel in Lublin
Odgovor hotela
Napisano: 3. stu 2025.
Thank you for choosing our Holiday Inn Express Lublin for your stay. We truly appreciate your business and are grateful for the opportunity to have hosted you.
Creating a clean, comfortable space where our guests can relax and recharge is always our top priority. While we're glad to hear you enjoyed our amenities, I'm sorry to learn that part of your experience fell short. Your feedback is important to us, and we've shared it with our team to help us continue improving the service we provide.
Thank you again for making us part of your weekend. We hope to welcome you back soon and offer you an even better stay.
Wishing you safe and pleasant travels,
Kazer T.
Case Manager
IHG Hotels & Resorts Service
Napisano: 12. lis 2025.
Boravak: ruj, 2025
Disappointing Experience Despite a Great Property
Unfortunately, the stay was let down by poor communication and a lack of staff training. During a fire alarm, the phone in my parents’ room didn’t work - which is a serious health and safety issue. I reported this immediately.
There were also several issues with billing and communication:
• I confirmed my staff discount for all food and beverage items before dining, yet when paying after dinner, I was told the discount was “not applicable.”
• When I asked for a copy of my bill, I was told I would receive it upon checkout - I still haven’t received it, even a month later.
• I was also charged for parking twice - I paid upon check-in, but was told again at checkout that it hadn’t been paid.
Despite emailing both reception and the General Manager for clarification, no one has responded, which is incredibly disappointing.
On the positive side, the breakfast was great with a good selection, and the staff were polite and friendly, but clearly not properly trained to handle basic guest service and billing procedures.
This experience does not reflect true hospitality, and it’s not what I would expect from an IHG property. The hotel has so much potential, but staff training and communication need urgent attention.
Napisano: 10. lis 2025.
Boravak: ruj, 2025
Lovely clean hotel with great friendly staff. Recently stayed in a business trip
The hotel is well located for the city. The rooms are spacious clean and tidy. Friendly helpful staff with an excellent breakfast.
UK
Napisano: 19. ruj 2025.
Boravak: ruj, 2025
Good new hotel
Izvrsna lokacija
9 Spadochroniarzy, Wieniawa, Lublin, 20-043, Poljska|2,51 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.