Hotel Podzamcze
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Više o hotelu Hotel Podzamcze
Hotel Podzamcze
Hotel Podzamcze smješten je na obronku brda Sveti Martin u mjestu Tarnów. U sklopu objekta gostima su na raspolaganju smještajne jedinice s besplatnim bežičnim pristupom internetu (WiFi).
Recenzije od 
Obitelji
Napisano: 5. kol 2021.
Boravak: kol, 2021
Fantastic customer care and willingness to accommodate in late hours
We have come to the hotel way past midnight and the owners were very willing to accommodate us, they immediately called us back and made it possible that we could enter the hotel. The hotel was clean, nice, very comfortable. The bathroom is spacious and lovely. Shampoos and soaps were available. Breakfast was quite nice. I highly recommend this hotel and I am impressed with the owners to do such a good job on customer care. I come fromThe USA and have quite a high standard and I would say this is a very nice, comfortable and inexpensive stay at around four stars or so on an American steel. Very much of a bed-and-breakfast feel.
Parovi
Napisano: 8. svi 2019.
Boravak: tra, 2019
What a dive!! Avoid and don’t waste your money
One of the worst hotels we have ever stayed at!
We booked a twin room for two people and on our arrival we were told that the room was booked for one person only. This was totally incorrect and we had screenshots confirming that the room was for 2 guests. The hotel receptionist (Aneta) was utterly rude, disrespect, aggressive and kept shouting instead of talking. All done in front of other people in Reception. We were told we have to pay extra otherwise we can go somewhere else.
We had no choice but to pay additional fee otherwise we would have ended up on the street!
The hotel refused to cancel the booking therefore we had no choice but to stay there and pay extra which was totally not right. We believe this was nothing but a mis sold product/service and we are now taking this matter further.
We were treated like idiots by the woman in reception whos attitude was disgusting beyond unacceptable and the hotel manager should consider whether she would be in a customer facing job!
We had a long trip and were humiliated in front of other people.
Our room was nothing but a dirty smelly cave.
We had one small open bookcase kind of furniture where we could hang only 6 items (photo attached).
The other cabinet with shelves was full of junk, rubbish, old pipes, taps, you name it – (photo attached).
We had rats or mice walking around and some black insects found in bed and on the floor (photos attached).
Our bedsheets and towels were changed only once in one week and only when we managed to find someone and request it!
Our bins were not emptied out for the whole week!
All in all the experience and stay was not worth a penny and we will ensure an appropriate feedback is shared where needed.
Do yourself a favour and book in a different horses where you’ll be treated like a human.
We booked a twin room for two people and on our arrival we were told that the room was booked for one person only. This was totally incorrect and we had screenshots confirming that the room was for 2 guests. The hotel receptionist (Aneta) was utterly rude, disrespect, aggressive and kept shouting instead of talking. All done in front of other people in Reception. We were told we have to pay extra otherwise we can go somewhere else.
We had no choice but to pay additional fee otherwise we would have ended up on the street!
The hotel refused to cancel the booking therefore we had no choice but to stay there and pay extra which was totally not right. We believe this was nothing but a mis sold product/service and we are now taking this matter further.
We were treated like idiots by the woman in reception whos attitude was disgusting beyond unacceptable and the hotel manager should consider whether she would be in a customer facing job!
We had a long trip and were humiliated in front of other people.
Our room was nothing but a dirty smelly cave.
We had one small open bookcase kind of furniture where we could hang only 6 items (photo attached).
The other cabinet with shelves was full of junk, rubbish, old pipes, taps, you name it – (photo attached).
We had rats or mice walking around and some black insects found in bed and on the floor (photos attached).
Our bedsheets and towels were changed only once in one week and only when we managed to find someone and request it!
Our bins were not emptied out for the whole week!
All in all the experience and stay was not worth a penny and we will ensure an appropriate feedback is shared where needed.
Do yourself a favour and book in a different horses where you’ll be treated like a human.
Obitelji
Napisano: 19. velj 2019.
Boravak: velj, 2019
Very nice and comfortable stay
The place is nice and comfortable, the food is delicious for reasonable price! Just happened that my car has got a flat tire and the owner of the hotel drove me to nearest gas station to fix it. Thank you for helping me. Will definitely come back. Highly recommend. Everything is top quality!
Parovi
Napisano: 2. lis 2018.
Boravak: ruj, 2018
Terrible hotel but in pretty surroundings...
We booked to stay at this hotel as we wanted to be near Tarnow with scenic views. The location is lovely near the castle but from the moment we arrived we struggled to find a parking space as it is limited.
Reception is in the main restaurant and it took ages to check in.
The building is run down and when we got the keys to our room we were horrified to find the room had still not been made up from the night before. We were given another room and this was small dirty and very dark with 2 small single beds at opposite sides of the room...
We were not at all happy and decided to check out immediately which was not received well.. claiming they could not use the credit card machine to issue refunds...
To summarise avoid this hotel...
Looks nice on the outside but in very bad disrepair needs money spending and very rude staff.....
Reception is in the main restaurant and it took ages to check in.
The building is run down and when we got the keys to our room we were horrified to find the room had still not been made up from the night before. We were given another room and this was small dirty and very dark with 2 small single beds at opposite sides of the room...
We were not at all happy and decided to check out immediately which was not received well.. claiming they could not use the credit card machine to issue refunds...
To summarise avoid this hotel...
Looks nice on the outside but in very bad disrepair needs money spending and very rude staff.....
Skupine
Napisano: 4. srp 2017.
Boravak: lip, 2017
Awesome Polish wedding venue!
My friends held their wedding at Hotel Podzamcze and we had a wonderful time, two days in a row for about 12 hours at a time. The staff was ready and attentive. The food was extremely good, and it kept coming all night. That's the most food and booze I've seen in my whole life. I'd do it again if I thought my body could stand it.
Also, there's some castle ruins to see, a short walk up the hill.
Also, there's some castle ruins to see, a short walk up the hill.
Vrlo dobra lokacija
Al.Tarnowskich 75, Tarnowiec, 33-100, Poljska|1,34 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
17 € (PLN70) po osobi po noćenju
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
5 € (oko 20 PLN osobi)
Goste se moli da unaprijed obavijeste smještajni objekt Hotel Podzamcze o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. U slučaju dolaska izvan naznačenih termina prijave, potrebna je nadoplata. Objekt mora odobriti sve zahtjeve za kasnu prijavu. Molimo, imajte na umu da je najkasnije 2 dana prije dolaska potrebno kontaktirati osoblje objekta radi dogovora o prijavi i preuzimanju ključeva.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
Hotel Podzamcze: često postavljana pitanja
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