Regent Warsaw Hotel
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Više o hotelu Regent Warsaw Hotel
Regent Warsaw Hotel
Hotel Regent Warsaw nalazi se u diplomatskoj četvrti Varšave, na 2 minute hoda od Kraljevskog parka Lazienki. Sobe imaju satelitsku TV i klima-uređaj, a svi gosti hotela imaju besplatan pristup fitness centru i bazenu.
Napisano: 29. kol 2026.
Boravak: kol, 2026
Napisano: 9. svi 2026.
Boravak: svi, 2026
Avoid this place! Rude staff, zero privacy, and "Soviet-style" service
If you want to experience real 5-star service and VIP treatment, do not stay at this hotel. Choose an international chain with a global reputation instead, because here you will encounter nothing but unprofessionalism.
The security guard, Bartosz, behaves in an incredibly rude and uneducated manner. It is absolutely mind-blowing that this person's salary is paid by the guests, yet he treats us with pure aggression. He has no idea what basic etiquette is—no 'Madam,' no 'Sir,' not even a 'hello.' He just approaches you and barks: 'First, what’s your room number?' This happened while we were simply standing near our room door, not disturbing anyone. He acts like he owns the place, forgetting that he is just staff supported by the guests' money.
In addition to that, there is zero respect for privacy. During an important online conference, a housekeeper started banging on the door as if there were a fire. She could clearly hear people talking inside, but she didn't have the decency to wait five minutes. She just kept pounding on the door like a madwoman.
This is a local Polish hotel with management stuck in the 90s. It is the absolute bottom of the service industry. Save your money and your nerves—avoid this place at all costs!
Odgovor hotela
Napisano: 9. lip 2026.
Constructive feedback is essential for us as it shows us where we are doing well and where we need to improve our services. While many guest comments show us that we are on the right way, comments like yours show that we still have a way to go - in particular, when it comes to the consistency of service and to delivering on the promise that we make as a brand.
We would very much like the chance to show you that things have changed during your next visit . I am sure you'll be pleasantly surprised!
Pozdrawiam/Best Regards,
Jamal Mahmoudi
Guest Relations Manager
Napisano: 2. ruj 2026.
Boravak: kol, 2026
Napisano: 14. kol 2026.
Boravak: kol, 2026
Napisano: 13. kol 2026.
Boravak: kol, 2026
Vrlo dobra lokacija
Belwederska 23, Ujazdów, Varšava, 00-761, Poljska|0,59 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

