NH Sintra Centro
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Više o hotelu NH Sintra Centro
NH Sintra Centro
Hotel NH Sintra Centro s 4 zvjezdice smješten je u centru grada Sintra, koji je pod zaštitom UNESCO-a, a nudi smještaj u mirnom okruženju s panoramskim pogledom na dramatični krajolik.
Recenzije od 
Snimio anonimni putnik
Napisano: 27. lip 2026.
Boravak: lip, 2026
Loved this hotel. It was in the historic district of Sintra and our room had great views of the mountains and some ruins on the top. Would definitely stay here again
Snimio anonimni putnik
Napisano: 27. lip 2026.
Boravak: lip, 2026
We really loved our stay in Sintra, staff was very helpful and the city itself is magic with all the castles and gardens.
Bare in mind that Is it historical center and no supermarkets or pharmacy nearby.
Bare in mind that Is it historical center and no supermarkets or pharmacy nearby.
Obitelji
Napisano: 23. lip 2026.
Boravak: lip, 2026
two stars max
I was EXTREMELY disappointed in this hotel. To begin, we were not allowed to be dropped off at the entrance of the hotel by our driver. My 80 year old mother with mobility issues had to drag her luggage through the parking garage and up a flight to check in. The hotel staff were rude. Two of our party of eight checked in with one person and were told of a breakfast special available only at check-in (they aren't breakfast eaters), but the others of us were not told of the reduced rate that was not available the next morning. Desk clerks were not at all welcoming, were cold at that. We were put in rooms that had two sets of stairs to access the rooms (beyond the elevator!) and were given rooms with a high tub that my mother could not enter. The building was dirty, and run down. It appears that the building had not been updated in several decades. There were issues that prevented other car services from picking us up at the entrance (despite my mother's mobility issues), and there was a lot of construction near the hotel. We requested that we be able to check out a day early, and there was no manager on staff to help us until 3 days later. When I was given the phone number to call the manager, the manager not only didn't answer, but never called back. I would advise against staying here. The people in Portugal are absolutely lovely, but the rudeness of the desk staff really soured our experience. That being said, the bar staff were very kind and welcoming.
Odgovor hotela
Napisano: 25. lip 2026.
Dear Stef R,
Thank you for sharing your experience with us. We are truly sorry to learn that your stay fell short of expectations and that aspects of your visit caused frustration, especially considering your mother’s mobility needs.
What you describe is not reflective of the welcoming, considerate service and comfortable accommodations we strive to provide. We regret that your interactions with our team did not convey the warmth and professionalism that are central to our standards.
We appreciate your acknowledgment of the bar team’s hospitality. Recognition like this is important to us, and we will ensure your comments are shared appropriately.
We value your feedback and the time you took to provide it. We hope to have the opportunity to offer a much improved experience in the future.
Best regards,
Francisco Leitão
NH Sintra Centro
Thank you for sharing your experience with us. We are truly sorry to learn that your stay fell short of expectations and that aspects of your visit caused frustration, especially considering your mother’s mobility needs.
What you describe is not reflective of the welcoming, considerate service and comfortable accommodations we strive to provide. We regret that your interactions with our team did not convey the warmth and professionalism that are central to our standards.
We appreciate your acknowledgment of the bar team’s hospitality. Recognition like this is important to us, and we will ensure your comments are shared appropriately.
We value your feedback and the time you took to provide it. We hope to have the opportunity to offer a much improved experience in the future.
Best regards,
Francisco Leitão
NH Sintra Centro
Obitelji
Napisano: 16. lip 2026.
Boravak: lip, 2026
Loved Sintra but didn’t like NH Sintra Centro Hotel.
The hotel was not very nice and not at all accessible as it stated. The desk staff was rude and very nasty. There was one person who was kind - we didn’t get his name but he ran the bar. We had to leave a day early and they would not refund the cost of the prepaid night. It was a very bad experience. There were 8 in our group. None of us will return to a NH hotel because of their rudeness. It was definitely NOT a 4 star hotel. The location was good. But not worth it.
Odgovor hotela
Napisano: 19. lip 2026.
Dear nsmccord,
Thank you for sharing your experience with us. We are truly sorry to learn that your stay did not meet expectations and appreciate you letting us know.
Our team strives to provide a welcoming environment, considerate service, and accommodations that align with our standards. It is disappointing to hear that this was not reflected during your visit, especially for a group traveling together.
We are grateful that you noted the helpful service at the bar and the convenience of our location. Your perspective is important to us as we remain committed to delivering a consistently positive experience.
We hope to have the opportunity to restore your confidence in the future.
Best regards,
Francisco Leitão
NH Sintra Centro
Thank you for sharing your experience with us. We are truly sorry to learn that your stay did not meet expectations and appreciate you letting us know.
Our team strives to provide a welcoming environment, considerate service, and accommodations that align with our standards. It is disappointing to hear that this was not reflected during your visit, especially for a group traveling together.
We are grateful that you noted the helpful service at the bar and the convenience of our location. Your perspective is important to us as we remain committed to delivering a consistently positive experience.
We hope to have the opportunity to restore your confidence in the future.
Best regards,
Francisco Leitão
NH Sintra Centro
Obitelji
Napisano: 7. lip 2026.
Boravak: lip, 2026
Could be a good hotel but is very bad care.
Positive points large room, great gym and very good breakfast.
Negative: Very poor maintenance. Infiltration into the bathroom wall.
Negative: Very poor maintenance. Infiltration into the bathroom wall.
Odgovor hotela
Napisano: 8. lip 2026.
Caro Roberto Sver,
Agradecemos o tempo que dedicou a partilhar a sua experiência. É muito encorajador saber que valorizou o tamanho do quarto, o nosso ginásio e o pequeno-almoço.
Lamentamos que a sua impressão tenha sido afetada por aspetos que não corresponderam às suas expectativas. A nossa equipa trabalha diariamente para proporcionar um ambiente confortável e um serviço consistente com os nossos padrões de qualidade.
Esperamos ter a oportunidade de o voltar a receber em breve para uma experiência plenamente positiva.
Cumprimentos,
Eduardo Loureiro
Deputy Hotel Manager
NH Sintra
Agradecemos o tempo que dedicou a partilhar a sua experiência. É muito encorajador saber que valorizou o tamanho do quarto, o nosso ginásio e o pequeno-almoço.
Lamentamos que a sua impressão tenha sido afetada por aspetos que não corresponderam às suas expectativas. A nossa equipa trabalha diariamente para proporcionar um ambiente confortável e um serviço consistente com os nossos padrões de qualidade.
Esperamos ter a oportunidade de o voltar a receber em breve para uma experiência plenamente positiva.
Cumprimentos,
Eduardo Loureiro
Deputy Hotel Manager
NH Sintra
Izvrsna lokacija
Praça da República, Sintra, 2710-616, Portugal|0,32 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
NH Sintra Centro: često postavljana pitanja
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