Posadskij Hotel
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni bez naknade |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Klimatizacija
Dopušteno držanje kućnih ljubimaca
Čuvanje djece
Glačalo
Prostori za sastanke
Dječji sadržaj
Više o hotelu Posadskij Hotel
Posadskij Hotel
Luxurious AccommodationsMake yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and minibars. Enjoy entertainment on LCD televisions with cable programming. Stay connected with complimentary wireless internet access.Convenient AmenitiesIndulge in complimentary wireless internet access, babysitting services, and wedding facilities. Enjoy dining at Posadsky or have snacks at the cafe. Room service is available during limited hours, and a bar/lounge is perfect for relaxing.Prime LocationExplore nearby attractions like Sergiyev Posad State History and Art Museum Preserve and Trinity Lavra of St. Sergius, all within walking distance. A stay at Hotel Posadskiy in the heart of Sergiyev Posad offers a convenient and family-friendly stay. Book now to experience comfort and luxury!
Recenzije od 
Obitelji
RU
Napisano: 5. sij 2025.
Boravak: sij, 2025
Very bad.
We rented a family room from 02.01 to 06.01.
The rooms are tired. No hotel management.
Terribly prepared the room for arrival: under the bathroom an empty bottle of vodka, under the bed rubbish, pillowcases torn.
04.01 During the cleaning, put "new towels"-photo below. On the claim of how to put wet towels with stains, received a reply from the staff that there are no clean towels and the laundry can not cope. Administrators are unable to resolve the simplest issues quickly because bosses are in Moscow and Europe.
The problem with cleaning and changing linen and towels is systemic- many guests have similar problems.
05.01 left.
The rooms are tired. No hotel management.
Terribly prepared the room for arrival: under the bathroom an empty bottle of vodka, under the bed rubbish, pillowcases torn.
04.01 During the cleaning, put "new towels"-photo below. On the claim of how to put wet towels with stains, received a reply from the staff that there are no clean towels and the laundry can not cope. Administrators are unable to resolve the simplest issues quickly because bosses are in Moscow and Europe.
The problem with cleaning and changing linen and towels is systemic- many guests have similar problems.
05.01 left.
Parovi
Napisano: 11. ruj 2024.
Boravak: ruj, 2024
Lack of hot water
After planning your vacation stay in a loft style semi-luxury room of this hotel . The room is decent , spacious , for three stars there are even bathrobes (albeit tired :)), oral facilities .
But the most "pain" is that there is no hot water !!!! It's barely warm, even with half an hour of water coming down! Ari appealing for a prescription - "no one complained." Ready from comfortable room to standard , but with water (which we were not offered )
About breakfast a separate sad story :((( not even water on the table , only compote and yogurt
But the most "pain" is that there is no hot water !!!! It's barely warm, even with half an hour of water coming down! Ari appealing for a prescription - "no one complained." Ready from comfortable room to standard , but with water (which we were not offered )
About breakfast a separate sad story :((( not even water on the table , only compote and yogurt
Parovi
Napisano: 9. sij 2024.
Boravak: sij, 2024
The hotel is negative, I do not recommend it!
We were at the hotel from 01/04/2024 to 01/06/2024 in room 523 Standard
As it turned out, the positive reviews are fakes; such a hotel cannot have a high rating. Its star rating is 1 star and only for location. Below I explain with reasoning.
The feeling of a municipal hotel, where money is cut and spit on visitors, the hotel definitely does not have an interested owner.
Pros:
1. Hotel location - 10 minutes walk to the Lavra. From the window of the hall on the floor where the elevators are, you can see the domes of the Lavra.
There are no more advantages.
Cons (from the moment of arrival):
1. There is no guarded and clean parking at the hotel; what parking there is is free public parking in the square. Not cleaned, covered in ice and debris. Everyone who is not too lazy comes into the parking lot to sit in the car and so on. Contingent of non-hotel residents.
2. The hotel floors are heavily used and require renovation. The carpet is worn through (the pattern is worn out) and there is a feeling of dirt all around. Wood-look chipboard panels on the walls are damaged in places. Everything can be seen in the photographs I attach.
3. At first they gave me a room so small that there was no table there. After some outrage, a room with a table was found.
4. The size of the rooms does not correspond to the stated sizes. The rooms in the photo are spacious, in reality there is no space. Judging by the room, it is designed for 1 person, a single room, but they put 2 beds there. This can be seen from the switch by the bed; it was only on one side and only one night light (sconce). Apparently the second person does not need a night light and a switch, he wakes up the other and asks to turn it on or off. In my opinion, the businessmen from this hotel have a similar logic.
5. The height of the ceilings in the room is at most 2 meters, it feels like a cage.
6. The furniture in the room is all beaten and damaged. In my opinion, the furniture should be intact, I’m not talking about the price of the furniture, but that the furniture should not pose a threat to guests. The wood-look lamination on the headboard of the bed is torn off and the chipboard is sticking out and you can cut your feet on the sharp edge, the bedside table is all beaten up.
7. The refrigerator in the room is next to the bed and was turned off; after we turned it on, we understood why it was turned off. While working, he made sounds of seething and belching, as if someone else had been placed in our room. I couldn’t stand it for more than one day and turned it off; at first I hoped that such sounds would only appear at the beginning of work.
8. Soundproofing a room is a separate issue. Since it was New Year's holidays, the hotel was full, and there were neighbors on both sides of the rooms. We heard their TVs, chatting in the hallway. I think they also heard our TV.
9. Dirt in the room. The curtains are stained. Clean the floor only in visible places. The bathroom is dirty.
10. Cracked tiles in the bathroom, on the walls and floor.
11. The room is cold and windy.
12. The mattresses on the beds are disgusting, the foam rubber squanders through and you immediately hit the board. We couldn’t rest; we left tired.
13. On the 4th floor of the hotel in the lobby there is some kind of warehouse of bed linen in carts, it looks strange and the entire floor is covered in cigarette smoke. We were first given a room on the 4th floor and we walked up to the room and were very surprised by everything.
14. Now about the staff. I paid for the bathrobes at the reception, they promised to bring them in 15 minutes. As a result, I called the reception 2 times and waited 2 hours. He asked to throw out the trash from the room and clean the floor when leaving the room in the morning. We returned in the evening, the garbage was not thrown out, the floor was not washed.
As it turned out, the positive reviews are fakes; such a hotel cannot have a high rating. Its star rating is 1 star and only for location. Below I explain with reasoning.
The feeling of a municipal hotel, where money is cut and spit on visitors, the hotel definitely does not have an interested owner.
Pros:
1. Hotel location - 10 minutes walk to the Lavra. From the window of the hall on the floor where the elevators are, you can see the domes of the Lavra.
There are no more advantages.
Cons (from the moment of arrival):
1. There is no guarded and clean parking at the hotel; what parking there is is free public parking in the square. Not cleaned, covered in ice and debris. Everyone who is not too lazy comes into the parking lot to sit in the car and so on. Contingent of non-hotel residents.
2. The hotel floors are heavily used and require renovation. The carpet is worn through (the pattern is worn out) and there is a feeling of dirt all around. Wood-look chipboard panels on the walls are damaged in places. Everything can be seen in the photographs I attach.
3. At first they gave me a room so small that there was no table there. After some outrage, a room with a table was found.
4. The size of the rooms does not correspond to the stated sizes. The rooms in the photo are spacious, in reality there is no space. Judging by the room, it is designed for 1 person, a single room, but they put 2 beds there. This can be seen from the switch by the bed; it was only on one side and only one night light (sconce). Apparently the second person does not need a night light and a switch, he wakes up the other and asks to turn it on or off. In my opinion, the businessmen from this hotel have a similar logic.
5. The height of the ceilings in the room is at most 2 meters, it feels like a cage.
6. The furniture in the room is all beaten and damaged. In my opinion, the furniture should be intact, I’m not talking about the price of the furniture, but that the furniture should not pose a threat to guests. The wood-look lamination on the headboard of the bed is torn off and the chipboard is sticking out and you can cut your feet on the sharp edge, the bedside table is all beaten up.
7. The refrigerator in the room is next to the bed and was turned off; after we turned it on, we understood why it was turned off. While working, he made sounds of seething and belching, as if someone else had been placed in our room. I couldn’t stand it for more than one day and turned it off; at first I hoped that such sounds would only appear at the beginning of work.
8. Soundproofing a room is a separate issue. Since it was New Year's holidays, the hotel was full, and there were neighbors on both sides of the rooms. We heard their TVs, chatting in the hallway. I think they also heard our TV.
9. Dirt in the room. The curtains are stained. Clean the floor only in visible places. The bathroom is dirty.
10. Cracked tiles in the bathroom, on the walls and floor.
11. The room is cold and windy.
12. The mattresses on the beds are disgusting, the foam rubber squanders through and you immediately hit the board. We couldn’t rest; we left tired.
13. On the 4th floor of the hotel in the lobby there is some kind of warehouse of bed linen in carts, it looks strange and the entire floor is covered in cigarette smoke. We were first given a room on the 4th floor and we walked up to the room and were very surprised by everything.
14. Now about the staff. I paid for the bathrobes at the reception, they promised to bring them in 15 minutes. As a result, I called the reception 2 times and waited 2 hours. He asked to throw out the trash from the room and clean the floor when leaving the room in the morning. We returned in the evening, the garbage was not thrown out, the floor was not washed.
Obitelji
Napisano: 16. lip 2024.
Boravak: lip, 2024
Disgusting quality of services
The hotel administrator put a mother and two minor children outside in the evening.
We booked the hotel through Ostrovok. We chose a tariff with payment on the spot. We arrived at 8.30 pm. In front of us there was a couple whose room was upgraded by the administrator, explaining that “they had already paid for the room, and the hotel canceled the reservations of those who did not pay in advance.” It turned out that they canceled our reservation. The card has been verified, we often use Ostrovok. The administrator explained that there was a lot of demand, they called me 1 or 2 times, didn’t get through and canceled the reservation. No email, no SMS, no messenger messages. Apparently they don’t have my phone number or email. How interesting is it that other hotels contact me? When asked what I should do now, she answered that I could look at other hotels. There was only 1 room on Ostrovka costing 30,000 per night. When asked to call management, she first replied that management was cleaning the rooms. Then she called someone and was told to answer that today was Saturday and there was no management. She demanded to give me a book of complaints and suggestions. Dali. It is not filled out according to the rules, there is no manager’s signature or seal, or management’s responses to previous reviews. We got into the car and drove with the children back home. Thank you to the hotel for a “wonderful” weekend. Not to mention that this is the first time I’ve encountered a reservation being cancelled, we travel a lot both in the Russian Federation and around the world.
I wrote to Ostrovok, they confirmed that the hotel has the ability to contact guests. And they had to do it. The hotel explained the situation to them by saying that “they did not close sales on time: the available rooms had already run out, and they forgot to write to Ostrovok.” Which also speaks about the “excellent” work of the hotel. The island worked perfectly, clearly, quickly, no questions for them.
We booked the hotel through Ostrovok. We chose a tariff with payment on the spot. We arrived at 8.30 pm. In front of us there was a couple whose room was upgraded by the administrator, explaining that “they had already paid for the room, and the hotel canceled the reservations of those who did not pay in advance.” It turned out that they canceled our reservation. The card has been verified, we often use Ostrovok. The administrator explained that there was a lot of demand, they called me 1 or 2 times, didn’t get through and canceled the reservation. No email, no SMS, no messenger messages. Apparently they don’t have my phone number or email. How interesting is it that other hotels contact me? When asked what I should do now, she answered that I could look at other hotels. There was only 1 room on Ostrovka costing 30,000 per night. When asked to call management, she first replied that management was cleaning the rooms. Then she called someone and was told to answer that today was Saturday and there was no management. She demanded to give me a book of complaints and suggestions. Dali. It is not filled out according to the rules, there is no manager’s signature or seal, or management’s responses to previous reviews. We got into the car and drove with the children back home. Thank you to the hotel for a “wonderful” weekend. Not to mention that this is the first time I’ve encountered a reservation being cancelled, we travel a lot both in the Russian Federation and around the world.
I wrote to Ostrovok, they confirmed that the hotel has the ability to contact guests. And they had to do it. The hotel explained the situation to them by saying that “they did not close sales on time: the available rooms had already run out, and they forgot to write to Ostrovok.” Which also speaks about the “excellent” work of the hotel. The island worked perfectly, clearly, quickly, no questions for them.
Poslovni putnici
Napisano: 31. kol 2023.
Boravak: kol, 2023
I don't recommend this place to anyone
If it was possible to give zero, I would give it that way. To say that this is a hotel with three stars (in fact there are minus 10 stars) is wrong. It would be more correct to call this place a haven for drunks and ignoramuses.
We came on a business trip for exactly one day. The impression of the city's residents was immediately spoiled by something called "Posadsky". In short:
- the entrance group is broken. Well, literally, the glass in the doors is broken.
- in the lobby, elevator, corridors and rooms there is a persistent stench of fumes, alcohol, and cigarettes.
- at the reception there is only one girl, Maria, with signs of alcohol intoxication.
- two fragrant people in the same state of alcoholic intoxication with black eyes and bruises walk around the hotel. I was scared to sleep, because there is basically no security in this place.
- hair and dust are scattered everywhere in the rooms. There are no slippers, basically everything is missing. Only shower gel and shampoo. What about toothpaste? Can the cheapest basic kits be included in your stay? In addition, initially the administrator at the reception refused to sell me a dental kit, she said: “I sold the last one today,” but despite my persistence, she still went to look at the supplies - and oh, miracle! found! hundred packs!
- admin service is just a nightmare. I repeat, we came on a business trip, but we were not given supporting documents. They promise everything: yes, the senior administrator will come at 7 am (at 7 am there is no one), yes she will come in 15 minutes (in 15 minutes there is no one), yes she is already arriving - okay, the senior administrator Svetlana has arrived, but our issue has not been resolved , she said, leave your number and we will resolve your issue within a day. As a result, no one called us back either during the day or the next day. I’m calling myself, administrator Valeria’s answer is yes, I’ll pass it on to administrator Svetlana, she will decide and call back. Nobody calls back. Another day passes - we call - oh, Svetlana is not here today, but yes, we will solve your issue, leave your phone number, we will call you back. How many more days must pass? By the way, today is our last day to report for a business trip, but we can’t report! And the problem is:
they do not issue supporting documents when paying online. Okay, but they themselves began to demand this payment online two days in advance (they called every day), since check-in after 16:00 for them is a non-guaranteed check-in, although we answered by phone that we were going on a business trip as a delegation, and they did not warn that In case of payment online, documents are not provided. In addition, we were included with the ill-fated breakfast, which should not be included on a business trip. They didn’t expel him because they don’t/can’t/need to wait for a senior administrator/decide with the general manager. Only they didn’t decide anything in four days. Okay, we agree to pay for it, although we didn’t eat (!!!) (and thank God, you can get poisoned in this shithole), but give us the documents so that we can report!!!
Mess, irresponsibility, lack of customer focus.
We came on a business trip for exactly one day. The impression of the city's residents was immediately spoiled by something called "Posadsky". In short:
- the entrance group is broken. Well, literally, the glass in the doors is broken.
- in the lobby, elevator, corridors and rooms there is a persistent stench of fumes, alcohol, and cigarettes.
- at the reception there is only one girl, Maria, with signs of alcohol intoxication.
- two fragrant people in the same state of alcoholic intoxication with black eyes and bruises walk around the hotel. I was scared to sleep, because there is basically no security in this place.
- hair and dust are scattered everywhere in the rooms. There are no slippers, basically everything is missing. Only shower gel and shampoo. What about toothpaste? Can the cheapest basic kits be included in your stay? In addition, initially the administrator at the reception refused to sell me a dental kit, she said: “I sold the last one today,” but despite my persistence, she still went to look at the supplies - and oh, miracle! found! hundred packs!
- admin service is just a nightmare. I repeat, we came on a business trip, but we were not given supporting documents. They promise everything: yes, the senior administrator will come at 7 am (at 7 am there is no one), yes she will come in 15 minutes (in 15 minutes there is no one), yes she is already arriving - okay, the senior administrator Svetlana has arrived, but our issue has not been resolved , she said, leave your number and we will resolve your issue within a day. As a result, no one called us back either during the day or the next day. I’m calling myself, administrator Valeria’s answer is yes, I’ll pass it on to administrator Svetlana, she will decide and call back. Nobody calls back. Another day passes - we call - oh, Svetlana is not here today, but yes, we will solve your issue, leave your phone number, we will call you back. How many more days must pass? By the way, today is our last day to report for a business trip, but we can’t report! And the problem is:
they do not issue supporting documents when paying online. Okay, but they themselves began to demand this payment online two days in advance (they called every day), since check-in after 16:00 for them is a non-guaranteed check-in, although we answered by phone that we were going on a business trip as a delegation, and they did not warn that In case of payment online, documents are not provided. In addition, we were included with the ill-fated breakfast, which should not be included on a business trip. They didn’t expel him because they don’t/can’t/need to wait for a senior administrator/decide with the general manager. Only they didn’t decide anything in four days. Okay, we agree to pay for it, although we didn’t eat (!!!) (and thank God, you can get poisoned in this shithole), but give us the documents so that we can report!!!
Mess, irresponsibility, lack of customer focus.
Izvrsna lokacija
Prospekt Krasnoy Armii, 171, Sergijev Posad, 141300, Rusija|1,8 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci dopušteni bez naknade
Doručak je dostupan
Opcije doručka
Kontinentalni doručak
Cijena doručka
5 € (oko 400 RUB osobi)
Vrijeme doručka
Pon – ned od 08:00 do 10:00
According to the Government Decree No. 1853 of 11/18/2020 (clause 18), Minors under the age of 14 are required to check in the hotel with the documents of their parents (adoptive parents, guardians). If the accompanying persons are not legal guardians, they are required to provide the notarized consent form of the legal guardians (one of them) and the birth certificate of the minors. Minors aged 14 or above, in the absence of legal representatives next to them, are required to check in the hotel with his/her identity document and a notarized consent form from the legal guardian (one of them).
A foreign citizen is subject to registration at the place of stay: At the address of the hotel or other organization providing hotel services. To fill out the arrival notification form, a foreign citizen presents to the receiving party a valid identity document and migration card (except for cases when a foreign citizen is released from the obligation to fill out a migration card in accordance with an international agreement of the Russian Federation) and (or) a residence permit or a temporary residence permit (for a foreign citizen permanently or temporarily residing in the Russian Federation). In case of arrival of a foreign citizen to a new place of stay, required to provide their valid identity document and immigration card, and proof of check-in information from the former hotel in Russian Federation. Please note that the hotel might charge a fee for migration services, which needs to be paid on-site. For further details, please contact the hotel directly.
Ovaj hotel prihvaća sljedeće načine plaćanja:
Cash
Posadskij Hotel: često postavljana pitanja
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