Mandai Rainforest Resort by Banyan Tree
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Mandai Rainforest Resort by Banyan Tree
Mandai Rainforest Resort by Banyan Tree
Objekt Mandai Rainforest Resort by Banyan Tree smješten je u Singapuru, na 2 min hoda od znamenitosti Noćni zoološki vrt Night Safari, te nudi smještaj koji sadrži vanjski bazen, privatno parkiralište, fitness centar i vrt.
Recenzije od 
Snimio anonimni putnik
Napisano: 11. kol 2026.
Boravak: kol, 2026
Amazing hotel and stay. Being in the rainforest and with all the nature was great for the children and excellent pool area
Snimio anonimni putnik
Napisano: 4. kol 2026.
Boravak: srp, 2026
Unique location, flawless rooms and amenities. The buggy service to and from the attractions helped us immensely. My family is in love with the resort and we will absolutely be back.
Obitelji
Napisano: 1. kol 2026.
Boravak: kol, 2026
Thank to Banyan
As we went to Mandai animal santuary, we have stayed Mandai Banyan. The location was perfect, and service was excellent as well by its employees. Especially, Toby - who helped us check out- is awesome. He sincerely has done us favors from keeping luggage to getting us a ride to the zoo. Many thanx to him and Banyan.
Odgovor hotela
Napisano: 1. kol 2026.
Dear jeungbum l,
Thank you for taking the time to share your wonderful review.
We are delighted to know that our convenient location complemented your visit to the Mandai Wildlife Reserve and that you had an enjoyable stay with us. It is especially rewarding to hear that Toby made such a positive impression through his warm hospitality and assistance with your luggage, check-out, and transportation to the zoo.
Your kind recognition will certainly be shared with Toby, who will be thrilled to know he helped make your stay memorable.
Thank you once again for choosing Mandai Rainforest Resort by Banyan Tree. We look forward to welcoming you back for another exceptional stay.
Warm regards,
Michel Scheffers
General Manager
Thank you for taking the time to share your wonderful review.
We are delighted to know that our convenient location complemented your visit to the Mandai Wildlife Reserve and that you had an enjoyable stay with us. It is especially rewarding to hear that Toby made such a positive impression through his warm hospitality and assistance with your luggage, check-out, and transportation to the zoo.
Your kind recognition will certainly be shared with Toby, who will be thrilled to know he helped make your stay memorable.
Thank you once again for choosing Mandai Rainforest Resort by Banyan Tree. We look forward to welcoming you back for another exceptional stay.
Warm regards,
Michel Scheffers
General Manager
Obitelji
Napisano: 31. srp 2026.
Boravak: kol, 2026
Nice resort at zoo
Good location close to zoo. New resort with design like you are staying in a jungle. Stay here if you want the convenience to all the Mandai zoo. Room is spacious and view to the reservoir is beautiful. Roof top pool is amazing too, does get crowded in the evening, good heated pool for kids and free floating device to rent for kids. If you are doing other activities in Singapore, will not recommend this location as it’s far from city. Hope they have more activities with the zoo, example like meeting animals at hotel. Special thanks to Toby for helping out during the checking out process.
Odgovor hotela
Napisano: 1. kol 2026.
Dear Jon L,
Thank you for taking the time to share your wonderful review.
We are delighted that you enjoyed our unique rainforest-inspired design, spacious room, beautiful reservoir views, and rooftop pool. It is also great to know that our convenient location made your visit to the Mandai wildlife parks even more enjoyable.
Thank you for your thoughtful suggestion to introduce more animal experiences in collaboration with the wildlife parks. We truly appreciate your feedback and will share it with the relevant teams for consideration.
A special thank you for recognising Toby. We are pleased to hear that he was able to assist you during your check-out, and your kind words will certainly be shared with him.
We look forward to welcoming you back to Mandai Rainforest Resort by Banyan Tree for another memorable stay.
Warm regards,
Michel Scheffers
General Manager
Thank you for taking the time to share your wonderful review.
We are delighted that you enjoyed our unique rainforest-inspired design, spacious room, beautiful reservoir views, and rooftop pool. It is also great to know that our convenient location made your visit to the Mandai wildlife parks even more enjoyable.
Thank you for your thoughtful suggestion to introduce more animal experiences in collaboration with the wildlife parks. We truly appreciate your feedback and will share it with the relevant teams for consideration.
A special thank you for recognising Toby. We are pleased to hear that he was able to assist you during your check-out, and your kind words will certainly be shared with him.
We look forward to welcoming you back to Mandai Rainforest Resort by Banyan Tree for another memorable stay.
Warm regards,
Michel Scheffers
General Manager
Obitelji
Napisano: 27. srp 2026.
Boravak: srp, 2026
Great base for Mandai but not without flaws…
I stayed here with my husband and 2 kids, 11 and 14. We booked a luxury escapes package to stay here for 3 nights while we did all the zoo parks. It wasn’t cheap but then nowhere in Singapore is, so it wasn’t bad value with the LE package.
.
The hotel was very nice and I liked the drinks station in the lobby. I had booked two separate rooms but luckily the hotel gave us two connecting rooms, much appreciated. The guy at reception was quite cheerful. The rooms were nicely appointed, I liked the design and atmosphere. Can’t really complain about anything else room-wise except the tvs kept having to be reset to work (hold down the tv remote switch if this happens to you). I liked the little free gifts housekeeping gave us nightly.
The breakfast buffet was pretty good, we liked the noodle station. I can imagine however that it would feel quite crowded when the hotel is full. The buffet is arranged around a relatively narrow aisle, and on our final morning (Saturday) it was definitely felt a bit tight. We also had dinner included in our package, which during the weeknights was semi buffet and weekends was full buffet. It was fine but not amazing, we probably would have elected to eat outside the hotel if dinner wasn’t included in our package. There are restaurants outside the hotel along a boardwalk including a Food Republic.
The two complaints we did have about the hotel was the pool and the spa. The infinity pool is actually very beautiful with a lovely view. The major downside as probably already expressed in other reviews is the seriously limited space around the pool. I actually counted the number of loungers - 12. Which seems ridiculous for the size of the hotel and number of guests. They did put additional plastic chairs in whichever space they could cram some into. So unless you managed to snag a chair by some miracle, don’t expect much lounging poolside come the afternoon/evening.
My husband and I tried the spa and had a very unusual welcome. After we were seated and given a welcome drink and cold towel, a therapist started arguing very loudly with the receptionist. They argued for a minute or two and then finally another staff member tried to get them into a back room However they seemed to get even louder when the door was finally closed. Needless to say it was an awkward start to our spa journey. Luckily the massage itself was very good and my therapist was lovely. My husband did remark on leaving - “good thing we didn’t get the angry therapist”. It certainly detracted from the ambiance and made it difficult to relax at the start. We were surprised that no one offered an apology either.
Tip: the hotel has a free shuttle on the hour every hour to the other zoo parks that aren’t in walking distance. If you miss the shuttle, just walk to the main zoo complex, go down an escalator and catch the free m1/m2 bus - that comes more frequently.
.
The hotel was very nice and I liked the drinks station in the lobby. I had booked two separate rooms but luckily the hotel gave us two connecting rooms, much appreciated. The guy at reception was quite cheerful. The rooms were nicely appointed, I liked the design and atmosphere. Can’t really complain about anything else room-wise except the tvs kept having to be reset to work (hold down the tv remote switch if this happens to you). I liked the little free gifts housekeeping gave us nightly.
The breakfast buffet was pretty good, we liked the noodle station. I can imagine however that it would feel quite crowded when the hotel is full. The buffet is arranged around a relatively narrow aisle, and on our final morning (Saturday) it was definitely felt a bit tight. We also had dinner included in our package, which during the weeknights was semi buffet and weekends was full buffet. It was fine but not amazing, we probably would have elected to eat outside the hotel if dinner wasn’t included in our package. There are restaurants outside the hotel along a boardwalk including a Food Republic.
The two complaints we did have about the hotel was the pool and the spa. The infinity pool is actually very beautiful with a lovely view. The major downside as probably already expressed in other reviews is the seriously limited space around the pool. I actually counted the number of loungers - 12. Which seems ridiculous for the size of the hotel and number of guests. They did put additional plastic chairs in whichever space they could cram some into. So unless you managed to snag a chair by some miracle, don’t expect much lounging poolside come the afternoon/evening.
My husband and I tried the spa and had a very unusual welcome. After we were seated and given a welcome drink and cold towel, a therapist started arguing very loudly with the receptionist. They argued for a minute or two and then finally another staff member tried to get them into a back room However they seemed to get even louder when the door was finally closed. Needless to say it was an awkward start to our spa journey. Luckily the massage itself was very good and my therapist was lovely. My husband did remark on leaving - “good thing we didn’t get the angry therapist”. It certainly detracted from the ambiance and made it difficult to relax at the start. We were surprised that no one offered an apology either.
Tip: the hotel has a free shuttle on the hour every hour to the other zoo parks that aren’t in walking distance. If you miss the shuttle, just walk to the main zoo complex, go down an escalator and catch the free m1/m2 bus - that comes more frequently.
Odgovor hotela
Napisano: 28. srp 2026.
Dear mtravel8,
Thank you for taking the time to share such a thoughtful and detailed review of your family's stay with us.
We are delighted to know that you enjoyed our resort's rainforest setting, the connecting rooms, the thoughtful touches from our Housekeeping team, and the breakfast experience, particularly the noodle station. It is also wonderful to hear that our Front Office associate made you feel welcome and that the complimentary shuttle service added convenience while exploring the wildlife parks.
At the same time, I sincerely apologise for the shortcomings you encountered. I regret the intermittent issues with the televisions, as well as the limited seating around our rooftop infinity pool. We appreciate your observations, and your feedback has been shared with the relevant teams as we continue to review ways to enhance the guest experience.
I am especially sorry to learn about your arrival experience at the spa. This is certainly not the tranquil and welcoming environment we aim to provide, and I apologise that the interaction between our associates detracted from the start of your treatment. I am pleased to know that the massage itself met your expectations, but I agree that this should have been handled far more professionally.
Thank you once again for your balanced and constructive feedback. We truly appreciate your support and hope to have the pleasure of welcoming you and your family back to Mandai Rainforest Resort by Banyan Tree on your next visit to Singapore.
Warm regards,
Michel Scheffers
General Manager
Thank you for taking the time to share such a thoughtful and detailed review of your family's stay with us.
We are delighted to know that you enjoyed our resort's rainforest setting, the connecting rooms, the thoughtful touches from our Housekeeping team, and the breakfast experience, particularly the noodle station. It is also wonderful to hear that our Front Office associate made you feel welcome and that the complimentary shuttle service added convenience while exploring the wildlife parks.
At the same time, I sincerely apologise for the shortcomings you encountered. I regret the intermittent issues with the televisions, as well as the limited seating around our rooftop infinity pool. We appreciate your observations, and your feedback has been shared with the relevant teams as we continue to review ways to enhance the guest experience.
I am especially sorry to learn about your arrival experience at the spa. This is certainly not the tranquil and welcoming environment we aim to provide, and I apologise that the interaction between our associates detracted from the start of your treatment. I am pleased to know that the massage itself met your expectations, but I agree that this should have been handled far more professionally.
Thank you once again for your balanced and constructive feedback. We truly appreciate your support and hope to have the pleasure of welcoming you and your family back to Mandai Rainforest Resort by Banyan Tree on your next visit to Singapore.
Warm regards,
Michel Scheffers
General Manager
Izvrsna lokacija
60 Mandai Lake Road, Northwest, Singapore, 729979, Singapur|13,88 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
102 € (SGD150) po osobi po noćenju
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Zapadnjački doručak, Kineski doručak, Azijski doručak
Cijena doručka
36 € (oko 52 SGD osobi)
Vrijeme doručka
Pon – ned od 06:30 do 11:00
U ovom objektu nije moguće održavanje momačkih, djevojačkih i sličnih zabava. Guests celebrating their birthday are entitled to a complimentary cake during their birth month. A minimum of 48 hours’ notice is required and guests may be asked to present a valid identity card or relevant documentation for verification. Elegant Accommodation: Mandai Rainforest Resort by Banyan Tree in Singapore offers a 5-star hotel experience with family rooms and modern amenities. Guests enjoy reservoir views, air-conditioning, and private bathrooms equipped with free toiletries and bathrobes.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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