The Ansonborough
+ 74
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Centar za fitness
24-satna recepcija
Restoran
Više o hotelu The Ansonborough
The Ansonborough
Razlozi za rezervaciju: Krovna terasa Besplatni Wi-Fi Znamenitosti: Smješten u srcu povijesne četvrti Hotelski sadržaji: Pristup fitness centru 24 sata dnevno Sadržaji sobe: Aparat za kavu Hladnjak
Recenzije od 
Ostali
Napisano: 29. sij 2026.
Boravak: sij, 2026
Comfortable and Uplifting Vibe
I love this hotel and will recommend it to anyone visiting Charleston. First of all, check in was so quick and simple with free parking. I parked, checked in, and got up to my room within a couple of minutes. Front desk staff was so friendly and gave me a token for a free welcome drink at the bar. Next, I love the spaciousness of the room, which is actually more like a loft, with its soaring high ceiling, exposed wood beams, white painted exposed brick wall, and a modern kitchenette. Very cool decor that evokes relaxation while also uplifting the mood. I loved the uniqueness of a huge warehouse converted into a modern hotel.
Odgovor hotela
Napisano: 30. sij 2026.
Rena, thank you for your wonderful review! We’re delighted to know you enjoyed your stay at The Ansonborough, from the quick check-in and complimentary parking to the welcoming atmosphere and unique design of our rooms. Our team loves creating memorable experiences, and it’s great to hear you appreciated the special touches throughout your visit. We hope to welcome you back on your next trip to Charleston!
Ostali
Napisano: 4. lip 2026.
3 reasons not to go back
1. broken cold water faucet in bathroom known by staff previous day but no warning or apology regarding inconvenience.
2. swarming termite infestation in room with staff response that they had other rooms closed due to the termites but unaware of any previous reports in our room.
3. Charged $454/night in room that friend paid $340 the night before (Tues & Wed nights) Total bill $3129.08 for 4 nights with friend paying $2827.58 for larger room and one more night. Manager explained this was a "special discount". (not apparent on web site or known by my friend when he booked stay.
2. swarming termite infestation in room with staff response that they had other rooms closed due to the termites but unaware of any previous reports in our room.
3. Charged $454/night in room that friend paid $340 the night before (Tues & Wed nights) Total bill $3129.08 for 4 nights with friend paying $2827.58 for larger room and one more night. Manager explained this was a "special discount". (not apparent on web site or known by my friend when he booked stay.
Odgovor hotela
Napisano: 6. lip 2026.
Thank you for your feedback. We take all guest concerns seriously and would like to clarify several points to ensure an accurate account of your stay.
Regarding the faucet, while a replacement part had already been ordered, as soon as you brought the concern to our attention in person, our team replaced the faucet within approximately 10 minutes. We always aim to resolve maintenance issues as quickly as possible, and we’re glad we were able to address this immediately.
With respect to the termite activity, Charleston’s historic climate can occasionally present seasonal challenges; however, we maintain a proactive pest control program and act with urgency when any issue arises. As you noted, there were no prior reports specific to your room, and our team responded as quickly and thoroughly as possible once the situation was identified.
Lastly, regarding your rate comparison, your friend’s reservation qualified for our “Stay 5, Save More” promotional offer, which is specifically designed for longer stays that include shoulder weekdays. Because your reservation was for four nights, it did not meet the qualifying criteria for that promotion. Hotel rates vary based on length of stay, booking details, and availability, which can result in differences between reservations.
We regret that aspects of your stay did not meet expectations, but we remain confident in the prompt actions taken by our team and the standards we uphold. If you would like to discuss your experience further, we would be happy to connect with you directly.
Regarding the faucet, while a replacement part had already been ordered, as soon as you brought the concern to our attention in person, our team replaced the faucet within approximately 10 minutes. We always aim to resolve maintenance issues as quickly as possible, and we’re glad we were able to address this immediately.
With respect to the termite activity, Charleston’s historic climate can occasionally present seasonal challenges; however, we maintain a proactive pest control program and act with urgency when any issue arises. As you noted, there were no prior reports specific to your room, and our team responded as quickly and thoroughly as possible once the situation was identified.
Lastly, regarding your rate comparison, your friend’s reservation qualified for our “Stay 5, Save More” promotional offer, which is specifically designed for longer stays that include shoulder weekdays. Because your reservation was for four nights, it did not meet the qualifying criteria for that promotion. Hotel rates vary based on length of stay, booking details, and availability, which can result in differences between reservations.
We regret that aspects of your stay did not meet expectations, but we remain confident in the prompt actions taken by our team and the standards we uphold. If you would like to discuss your experience further, we would be happy to connect with you directly.
Parovi
Napisano: 2. lip 2026.
Quick visit-beautiful hotel
Perfect location, very walkable. Great bar and decor. The hotel is beautiful. The staff (Luis and Kelly) were very helpful and friendly. The bed was too soft for my taste but the room and bathroom was spacious and tall ceilings were a plus.
The complimentary use of umbrellas was another plus as we well unlucky to get quite a bit of rain. Charleston floods pretty fast so get cover fast.
The complimentary use of umbrellas was another plus as we well unlucky to get quite a bit of rain. Charleston floods pretty fast so get cover fast.
Odgovor hotela
Napisano: 4. lip 2026.
We are so grateful you chose The Ansonborough for your visit, Dreamer827012. It is wonderful to know our location, bar, and design created a memorable experience for you. Luis and Kelly will be delighted to hear your recognition of how welcoming you found them. We appreciate you mentioning the comfort of your bed did not quite meet your personal preference, and we always welcome ways to enhance our guest rooms. We're glad the umbrellas came in handy during Charleston's stormy moments. We would be thrilled to welcome you back whenever your travels bring you our way again!
Ostali
Napisano: 1. lip 2026.
Great Place Great times
Great hotel within walking distance of everything you could want. We rented bikes and kept them at the hotel and really made the most out of the city each day. Be sure to check out the old residential areas at night with the gas lanterns. Also about 1/2 hr away from Folley beach.
Odgovor hotela
Napisano: 1. lip 2026.
What a pleasure to read your review, Dan! It sounds like you truly made the most of your time with us and experienced so much of what Charleston has to offer. Our team at The Ansonborough is glad you could enjoy biking around, as well as the unique charm of the old neighborhoods by the glow of gas lanterns. We hope your adventures bring you back our way again soon!
Ostali
Napisano: 1. lip 2026.
Weekend stay
Great location and a very comfortable stay. Staff was helpful with recommendations for dinner and the bars welcome cocktail was delicious.
Odgovor hotela
Napisano: 1. lip 2026.
Katie, we are so glad you enjoyed our location and felt comfortable throughout your weekend with us. It means a lot to hear you appreciated the suggestions from our team and that the welcome cocktail at The Ansonborough Bar was a highlight. We look forward to welcoming you back for another visit!
Izvrsna lokacija
21 Hasell St, Charleston, 29401, Sjedinjene Američke Države|0,92 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
The Ansonborough: često postavljana pitanja
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