Hyatt Regency Chicago

Name: Hyatt Regency Chicago
Address: 151 East Wacker, Loop, Chicago, 60601, Sjedinjene Američke Države, Chicago, Illinois, 60601, Sjedinjene Američke Države

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Korisne informacije

Prijava od:	15:00
Odjava prije:	12:00
Doručak	Doručak je dostupan
Kućni ljubimci	Kućni ljubimci nisu dopušteni
Djeca	U ovom hotelu djeca su dobrodošla

Usluge

Wi-Fi veza

Parking

Klimatizacija

Centar za fitness

Lječilište

24-satna recepcija

Više o hotelu Hyatt Regency Chicago

Hyatt Regency Chicago

Ovaj luksuzni hotel nalazi se uz obalu rijeke Chicago, na povoljnoj lokaciji, na manje od 5 minuta hoda od Magnificent Milea i parka Millennium.

Recenzije od

Spomenuli putnici

Obitelji

Napisano: 1. lip 2026.

Great service

Our second time in this hotel. It was again a great stay. Our view was fantastic. The service was great. The room was spacious and always clean. All of the staff were friendly.

Odgovor hotela

Napisano: 1. lip 2026.

Good morning GI272001,
Thank you for your wonderful review and for choosing to stay with us again! We’re delighted to hear your second visit was just as enjoyable, with fantastic views, spacious accommodations, and friendly service from our team. We truly appreciate your loyalty and look forward to welcoming you back for a third stay soon!
Sincerely,
Pam

Poslovni putnici

Napisano: 2. lip 2026.

Shocking and Unprofessional Behavior

During a business event at this hotel, we witnessed a situation that created a very negative and uncomfortable atmosphere.
We observed a staff member being loudly and aggressively spoken to by a banquet manager in front of guests. The interaction was clearly audible and visibly disruptive, and it negatively impacted the overall environment of the event.
As guests, we found the behavior completely unprofessional. The incident involved a server who appeared to be treated in a disrespectful manner during service.
We later asked about the situation out of concern and were told the manager responsible for banquet operations was involved, and that her name was reportedly Marcy (Banquet Mananger).
The atmosphere created by this interaction was inappropriate for a hospitality setting and left a strong negative impression on the event experience.
Based on what we personally observed and heard, this does not reflect the standards expected in a professional hotel environment. It affected our perception of the venue and its management culture.
We would be hesitant to return or recommend this venue for future business events unless meaningful changes are made.

Odgovor hotela

Napisano: 3. lip 2026.

Greetings R6481MJbrianc,
Thank you for your review.
We are very sorry to learn about the situation you witnessed during your event, and we sincerely apologize for the discomfort and negative impression it created. What you have described is not reflective of the professional and respectful environment we strive to maintain for both our guests and our colleagues.
We take feedback of this nature very seriously, and we are committed to addressing concerns related to workplace conduct and guest experience. Your comments will be shared with our leadership team for immediate review.
If you don’t mind, we kindly ask that you contact us through our social media channels so we can discuss your experience further and gather any additional details. This will help us ensure the matter is investigated thoroughly and handled appropriately.
Thank you again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to restore your confidence in us in the future.
Best,

Snimio anonimni putnik

Napisano: 10. kol 2026.

Boravak: kol, 2026

We had a room on the top floor over looking the river. So beautiful. The breakfast buffet was huge and offered every thing you could want. Loved the location as well. Will definitely stay again

Snimio anonimni putnik

Napisano: 3. kol 2026.

Boravak: srp, 2026

Not really worth the money. The front desk did the bare minimum, and I wasn't even told about loyalty programs despite I brought up the subject. Will pick another hotel for my next trip.

Snimio anonimni putnik

Napisano: 1. kol 2026.

Boravak: srp, 2026

My husband and I stayed at this hotel some years ago. We weren't impressed at all this time. We were celebrating our 45th anniversary and we were disappointed with both our hotel and our choice of restaurant. We won't be visiting either again.
I will say the lady at the cashier counter for the breakfast buffet was very nice and quite helpful and also the cleaning staff
who provided us with fresh towels and shower caps. They don't have room service either and my husband loves to order room service, I'm sure it was available the first time we stayed here.

Izvrsna lokacija

4,7

151 East Wacker, Loop, Chicago, 60601, Sjedinjene Američke Države|1,27 km od centra grada

Prijava i odjava

Prijava od:

15:00

Odjava prije:

12:00

Dobro je znati

Djeca

U ovom hotelu djeca su dobrodošla

Dodatni kreveti

u dobi od 17 g. ili mlađe

22 € (USD25) po osobi po noćenju

Dječji krevetići

u dobi od 1 g. ili mlađe

Besplatno

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Doručak

Doručak je dostupan

Cijena doručka

33 € (oko 38 USD osobi)

Vrijeme doručka

Pon – pet od 06:00 do 09:30, sub – ned od 06:30 do 11:00

Važne informacije hotela

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Bookings on and beyond January 01, 2024 - A daily destination fee of $30.00 pre-tax (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please find below the services and experience: · Daily $25 Dining Credit for Dinner after 5pm in: Stetsons Modern Steak and Sushi, Big Bar, and American Craft Kitchen & Bar · Daily Premium Guest room Internet · Discounted Daily Parking · 10% Discount on Luxury Car Service through our preferred transportation provider · 20% Discount on apparel in Market Chicago · Discounted Access to Lake Shore Fitness · 15% discount on shoe shines provided by Spa Di Lafronza

Važne informacije o gradu

Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.

Mogući načini plaćanja

Ovaj hotel prihvaća sljedeće načine plaćanja: