Spring Hotel Bitácora
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Klimatizacija
Bazen
Centar za fitness
Lječilište
24-satna recepcija
Više o hotelu Spring Hotel Bitácora
Spring Hotel Bitácora
Hotel Bitácora smješten je na plaži Playa de las Americas u mjestu Santa Cruz de Tenerife. Klimatizirani hotel nudi raznolik švedski stol s jelima i pogled na more. Svaka svijetla soba ima TV ravnog ekrana i balkon s pogledom.
Recenzije od 
Obitelji
Napisano: 8. kol 2026.
great hotel lots to do!
wow what a gorgeous hotel! Lovely pools, bar and food. Loads for kids to do with the constant pool games (water polo was a firm favourite ). The outside bar snack bar was brilliant for lunch and snacks and served a great variety. The drinks were fab and served everyone perfectly. We did all inclusive and it was 100% worth it. The location is also fab we walked down to local shops and beach with only a 10 min walk. Also local to be able to walk for longer along the seafront with places to stop off for drinks on the way. The food was varied and good quality with a pasta bar every night for fussy eaters as well as a new carved meat every day. The rooms were perfect size and the aircon was perfect for relaxing after a hot day. The entertainment kept us occupied in the evening- the pink party and Enita were firm favourites keeping us laughing all night long. Remember pink outfits for the pink party (Thursday night). The sunbed issue isn’t too prominent… if you get a sunbed before 10-11am your set for your day. If you go out you’ll struggle to find a sunbed until 2pm but then there’s plenty. Siam park was also local for a great day out. Defintely book this hotel. Tui did us a brilliant package which kept the holiday stress free. The slides were a bonus on sight too so fun and thrilling!! Loads of little pools for both kids and older kids/adults.
Obitelji
Napisano: 8. kol 2026.
Corporate Hotel
Feedback from our recent family stay at the BitaCora with 2 teenage boys for 3 nights:
• Rooms. Really spacious. Can be noisy with pool activity but otherwise great. Clean, well maintained. Would just be careful if you want a view. For us the most important thing was 2 rooms close to each other and we were only there 3 nights so did not complain but on the first floor some rooms have literally no view, like ours! 126 and 130 avoid.
• Food. All really good quality and warm, other than pancakes. Why so cold and why no maple syrup!
• Pools and slides. Great. Big improvement on last stay in 2019. Most bizarre thing you have to pay a 40 euros cash deposit for towels. Having been on a cashless holiday, this cost me £5 to withdraw
• Internet. Shocking. Would not work in room 126. Clear fault. Complained day 1. Provided with QR code for 3 rooms nearest to ours. Very hit and miss. With an autistic child who likes to spend most of his time in the room, very frustrating. Complained again day 2. No one came to our room for over 24 hours when we were about to check out. Using a nearby courtesy room later that day I saw the room had been sealed off with clear instructions on the door not to book for 3 days.
Drinks and bar food: Where to start! Everything has to be allocated to your room so you have to order from screens provided or scan your wrist band. Why?! At the pool bar the process is so confusing there are always queues, although this is not helped by there never being more than 2 people serving. This is the same in the main bar. It all means queues for everything, taking away one of the pleasures of all inclusive which is easy access to whatever food and drink you want.
• Late check out. Understandably with a full hotel this wasn’t possible. However having been advised day 1 we would have full access to food and drink until 6.00 and use of a courtesy room, this wasn’t an issue. When we checked out at 12 we were then told actually the cut off was 3.00. This materially changed our plans for our last day and as we could not change the time of our courtesy room we had to eat at the airport rather than either the pool bar as expected or a restaurant near the hotel. Frustrating
This was our third visit to the BitsCora and with our boys now older (13 & 16) and the inconvenience we experienced, I doubt we will return. It is a shame but compared to 2016 and 2019 it just feels it has become a corporate rather than customer hotel
• Rooms. Really spacious. Can be noisy with pool activity but otherwise great. Clean, well maintained. Would just be careful if you want a view. For us the most important thing was 2 rooms close to each other and we were only there 3 nights so did not complain but on the first floor some rooms have literally no view, like ours! 126 and 130 avoid.
• Food. All really good quality and warm, other than pancakes. Why so cold and why no maple syrup!
• Pools and slides. Great. Big improvement on last stay in 2019. Most bizarre thing you have to pay a 40 euros cash deposit for towels. Having been on a cashless holiday, this cost me £5 to withdraw
• Internet. Shocking. Would not work in room 126. Clear fault. Complained day 1. Provided with QR code for 3 rooms nearest to ours. Very hit and miss. With an autistic child who likes to spend most of his time in the room, very frustrating. Complained again day 2. No one came to our room for over 24 hours when we were about to check out. Using a nearby courtesy room later that day I saw the room had been sealed off with clear instructions on the door not to book for 3 days.
Drinks and bar food: Where to start! Everything has to be allocated to your room so you have to order from screens provided or scan your wrist band. Why?! At the pool bar the process is so confusing there are always queues, although this is not helped by there never being more than 2 people serving. This is the same in the main bar. It all means queues for everything, taking away one of the pleasures of all inclusive which is easy access to whatever food and drink you want.
• Late check out. Understandably with a full hotel this wasn’t possible. However having been advised day 1 we would have full access to food and drink until 6.00 and use of a courtesy room, this wasn’t an issue. When we checked out at 12 we were then told actually the cut off was 3.00. This materially changed our plans for our last day and as we could not change the time of our courtesy room we had to eat at the airport rather than either the pool bar as expected or a restaurant near the hotel. Frustrating
This was our third visit to the BitsCora and with our boys now older (13 & 16) and the inconvenience we experienced, I doubt we will return. It is a shame but compared to 2016 and 2019 it just feels it has become a corporate rather than customer hotel
Obitelji
Napisano: 8. kol 2026.
Our Stay at Spring Hotel Bitacora
We stayed at Spring Hotel Bitacora in Tenerife travelling with my husband and our two children, aged 14 and 17. Overall, we had an enjoyable stay and I would recommend the hotel, particularly for families with younger children. There were lots of activities and entertainment, and the hotel itself was clean, modern and well maintained.
The Hotel & Location
The hotel is lovely, very clean and modern looking. It is also quite central, which was really convenient. We regularly walked across the road to pick up drinks and snacks for our room and spent most evenings walking through the town, looking in the shops, stopping for a drink or walking along the beach.
There is plenty to do in the surrounding area. We played mini golf one evening and watched the fountain show on another. There are also people selling fake designer bags, glasses etc. along the pavements, as well as people offering hair braiding, so there is plenty going on.
The hotel itself has a small shop, games room and pool table.
Our Room
We had interconnecting rooms, which worked really well for our family. One room had a large walk-in style shower and the other had a bath with a shower over it, so it was useful having both options.
The rooms were spacious and had decent air conditioning, a hairdryer, safe and fridge. The safe does cost extra to use.
We didn't pay for a pool-view room as we don't tend to sit out on the balcony. Our balcony overlooked another hotel's play park. You could hear children playing during the day, but it was quiet at night. There was quite a lot of graffiti on the back of the play park, which wasn't particularly attractive, but it didn't really affect our stay.
One thing we did notice was that, because this is very much a family hotel, it could be noisy at night. Children were sometimes running through the corridors quite late, and on one night we had children knocking on doors and running away. If you're looking for a quiet, adults-focused hotel, this probably wouldn't be the one for you.
Half Board Plus & Food
We stayed on Half Board Plus. Breakfast was a buffet and was absolutely fine, with everything you'd generally expect from a hotel breakfast.
Dinner was more disappointing. There was plenty of choice, but we struggled to find things we really liked and, when we did find something we enjoyed, we didn't think the quality was particularly good. We ended up eating from the pasta counter most evenings.
We also ate out for two evenings. There was a Texas-style restaurant around the corner which was nice, and we also went to an Italian restaurant near the fountain in the centre, which was really lovely.
One positive with Half Board Plus is that drinks are included with both breakfast and dinner.
Pools & Sunbeds
The hotel has three water slides. The photos make them look quite large, but in reality they are fairly small and are really more suitable for young children through to early teens.
The biggest issue for us was the lack of sun loungers for the size of the hotel.
We had read that reserving sunbeds wasn't permitted and that towels could be removed, which we thought was great because it meant there shouldn't be any need to stress about getting up early to reserve a bed.
Unfortunately, this didn't seem to be enforced.
People were queuing early in the morning to put towels on the sunbeds and then disappearing back to bed or going for breakfast. The towels weren't being removed. We did see a member of staff putting slips of paper on some sunbeds stating that the hotel could remove the towels, but the towels were still left there.
It became quite competitive, with people physically pushing to get to the sunbeds they wanted. There simply didn't seem to be enough loungers for the number of guests.
Pool Towels
You can use the hotel's pool towels for a €10 deposit per towel.
You first go to reception to get a token and then take this to the towel area near the pool to collect your towel. Just be aware that the towel point isn't open all the time, so you'll need to check the opening times.
You can change your towel for a fresh one as many times as you like, and you get your €10 deposit back when you're finished with them.
Wristbands & Hotel Facilities
Your wristband acts as your room key, which is really convenient.
The adults' wristbands can also be used to order drinks and charge them to your room, as well as to buy lunch at the pool bar and charge that to your room.
Check-in and check-out were straightforward overall. There was initially no record of our booking when we arrived, so reception had to sort this out, but it wasn't a problem and they were able to get everything arranged and gave us interconnecting rooms without any issues.
Entertainment & Families
This is definitely a family-focused hotel.
There is children's entertainment around the main pool during the day, followed by entertainment indoors in the evening. The evening starts with entertainment aimed at younger children and then moves on to singers and entertainment more suited to adults.
If you've ever been on a Haven holiday, the style of entertainment was quite similar.
There is plenty to keep younger children occupied, which is one of the hotel's biggest strengths.
However, having travelled with teenagers aged 14 and 17, I would say the hotel is much better suited to families with younger children. I wouldn't particularly recommend it for families with mid-to-late teenagers, as there isn't as much aimed at that age group.
Siam Park
We visited Siam Park for the day and had a great time, although it was very busy.
If you want to make sure you get on all the slides, I'd definitely recommend considering the fast-track pass.
One tip we wish we'd known beforehand: bring water shoes! We hadn't realised we'd need them, so we bought some from a shop in town the day before. They were definitely worth buying. You can wear them on the slides and, more importantly, the ground gets incredibly hot when you're walking between the different attractions.
We walked to Siam Park from the hotel, which took around 20–30 minutes. There is also a free bus which runs throughout the day, but it can get busy. We wanted to arrive earlier so we could spend as much time as possible there, so we chose to walk.
Loro Parque
We also spent a day at Loro Parque. It's over an hour's coach journey from the hotel, but we thought it was definitely worth doing.
We saw the orca show, dolphin show and sea lion show, which were all fantastic. We then spent time walking around the park and seeing the other animals.
We bought a twin ticket for Siam Park and Loro Parque online and then paid the hotel to organise the coach tickets for us to get to Loro Parque.
Overall
Overall, we enjoyed our stay at Bitacora Spring Hotel. The hotel itself is clean, modern and well equipped, the location is convenient and there is lots to keep families entertained.
For us, the biggest negatives were the quality and choice of the evening food, the lack of sunbeds and the fact that the hotel's no-reserving-sunbeds policy didn't seem to be enforced.
The hotel is also quite noisy at night, which is probably to be expected given how strongly it caters for families with children
The Hotel & Location
The hotel is lovely, very clean and modern looking. It is also quite central, which was really convenient. We regularly walked across the road to pick up drinks and snacks for our room and spent most evenings walking through the town, looking in the shops, stopping for a drink or walking along the beach.
There is plenty to do in the surrounding area. We played mini golf one evening and watched the fountain show on another. There are also people selling fake designer bags, glasses etc. along the pavements, as well as people offering hair braiding, so there is plenty going on.
The hotel itself has a small shop, games room and pool table.
Our Room
We had interconnecting rooms, which worked really well for our family. One room had a large walk-in style shower and the other had a bath with a shower over it, so it was useful having both options.
The rooms were spacious and had decent air conditioning, a hairdryer, safe and fridge. The safe does cost extra to use.
We didn't pay for a pool-view room as we don't tend to sit out on the balcony. Our balcony overlooked another hotel's play park. You could hear children playing during the day, but it was quiet at night. There was quite a lot of graffiti on the back of the play park, which wasn't particularly attractive, but it didn't really affect our stay.
One thing we did notice was that, because this is very much a family hotel, it could be noisy at night. Children were sometimes running through the corridors quite late, and on one night we had children knocking on doors and running away. If you're looking for a quiet, adults-focused hotel, this probably wouldn't be the one for you.
Half Board Plus & Food
We stayed on Half Board Plus. Breakfast was a buffet and was absolutely fine, with everything you'd generally expect from a hotel breakfast.
Dinner was more disappointing. There was plenty of choice, but we struggled to find things we really liked and, when we did find something we enjoyed, we didn't think the quality was particularly good. We ended up eating from the pasta counter most evenings.
We also ate out for two evenings. There was a Texas-style restaurant around the corner which was nice, and we also went to an Italian restaurant near the fountain in the centre, which was really lovely.
One positive with Half Board Plus is that drinks are included with both breakfast and dinner.
Pools & Sunbeds
The hotel has three water slides. The photos make them look quite large, but in reality they are fairly small and are really more suitable for young children through to early teens.
The biggest issue for us was the lack of sun loungers for the size of the hotel.
We had read that reserving sunbeds wasn't permitted and that towels could be removed, which we thought was great because it meant there shouldn't be any need to stress about getting up early to reserve a bed.
Unfortunately, this didn't seem to be enforced.
People were queuing early in the morning to put towels on the sunbeds and then disappearing back to bed or going for breakfast. The towels weren't being removed. We did see a member of staff putting slips of paper on some sunbeds stating that the hotel could remove the towels, but the towels were still left there.
It became quite competitive, with people physically pushing to get to the sunbeds they wanted. There simply didn't seem to be enough loungers for the number of guests.
Pool Towels
You can use the hotel's pool towels for a €10 deposit per towel.
You first go to reception to get a token and then take this to the towel area near the pool to collect your towel. Just be aware that the towel point isn't open all the time, so you'll need to check the opening times.
You can change your towel for a fresh one as many times as you like, and you get your €10 deposit back when you're finished with them.
Wristbands & Hotel Facilities
Your wristband acts as your room key, which is really convenient.
The adults' wristbands can also be used to order drinks and charge them to your room, as well as to buy lunch at the pool bar and charge that to your room.
Check-in and check-out were straightforward overall. There was initially no record of our booking when we arrived, so reception had to sort this out, but it wasn't a problem and they were able to get everything arranged and gave us interconnecting rooms without any issues.
Entertainment & Families
This is definitely a family-focused hotel.
There is children's entertainment around the main pool during the day, followed by entertainment indoors in the evening. The evening starts with entertainment aimed at younger children and then moves on to singers and entertainment more suited to adults.
If you've ever been on a Haven holiday, the style of entertainment was quite similar.
There is plenty to keep younger children occupied, which is one of the hotel's biggest strengths.
However, having travelled with teenagers aged 14 and 17, I would say the hotel is much better suited to families with younger children. I wouldn't particularly recommend it for families with mid-to-late teenagers, as there isn't as much aimed at that age group.
Siam Park
We visited Siam Park for the day and had a great time, although it was very busy.
If you want to make sure you get on all the slides, I'd definitely recommend considering the fast-track pass.
One tip we wish we'd known beforehand: bring water shoes! We hadn't realised we'd need them, so we bought some from a shop in town the day before. They were definitely worth buying. You can wear them on the slides and, more importantly, the ground gets incredibly hot when you're walking between the different attractions.
We walked to Siam Park from the hotel, which took around 20–30 minutes. There is also a free bus which runs throughout the day, but it can get busy. We wanted to arrive earlier so we could spend as much time as possible there, so we chose to walk.
Loro Parque
We also spent a day at Loro Parque. It's over an hour's coach journey from the hotel, but we thought it was definitely worth doing.
We saw the orca show, dolphin show and sea lion show, which were all fantastic. We then spent time walking around the park and seeing the other animals.
We bought a twin ticket for Siam Park and Loro Parque online and then paid the hotel to organise the coach tickets for us to get to Loro Parque.
Overall
Overall, we enjoyed our stay at Bitacora Spring Hotel. The hotel itself is clean, modern and well equipped, the location is convenient and there is lots to keep families entertained.
For us, the biggest negatives were the quality and choice of the evening food, the lack of sunbeds and the fact that the hotel's no-reserving-sunbeds policy didn't seem to be enforced.
The hotel is also quite noisy at night, which is probably to be expected given how strongly it caters for families with children
Obitelji
Napisano: 6. kol 2026.
An Honest Review
Not long been back from 10 nights at the Bitacora.
We had such a lovely stay here.
The hotel was spotless and meticulously cleaned on a daily basis. The bedrooms were spacious, clean and light. We saw no bedbugs at all…
The food was brilliant. Sometimes All inclusive buffets can be a bit hit and miss. This was different. There was a great selection every night and no two nights were the same while we were there. Lots of fresh fish and meat aswell as a great selection of fruit and veg. The grill and pasta station offers food cooked freshly in front of you. The kids food was good aswell. My children can be fussy but found something every night. Breakfast was equally as good. Nice omelettes made fresh to order aswell as fried eggs etc.
The Pool snack bar set up is brilliant. Self serve on screens, it’s like a takeaway you can order all sorts of things and it is very quick. A nice touch in the mornings was ordering the fresh muffins with coffee.
Drinks are good and all cocktails are included in the all inclusive, which isn’t always the case. I see people moaning about the 2 drink limit on here but the staff only really apply that if it is mega busy. I was generally ordering 4-6 drinks at once and never got refused.
In the evening if you are going to the bar, find a seat and the attentive Waiters provide table service. Much better than waiting at the bar. The entertainment was also pretty good. Nothing cringy or tacky but some good singing acts etc.
Staff are brilliant. They don’t seem to stop working. Very friendly and polite. Again contrary to what some other reviewers have said they work really hard. We had two birthdays while there. My daughter on the first day and son on the last. The hotel do a nice little birthday package which was really reasonable in cost and was a nice touch.
Particular shoutouts are to Bryan the waiter- he regularly made me custom drinks and was always happy to see us and Brian from the fun club who was brilliant with my younger son when he wanted to take part in some of the kids club activities.
The pools were great and are a good temperature to cool off in, while not being freezing. The adult section is good to relax in and is policed really well by the lifeguards to keep stray children out!
Now the only slightly disappointing part- the sunbed wars. The same people every day begin to queue at 7 until the gates open at 7.45. It is then a mad dash with old men literally sprinting for beds. It is almost quite comical.
Regrettably however, if you want a decent sunbed you have to take part in the race. So I had to get up at 7.15 everyday to get down and reserve our sun beds. It is a case of you can’t beat them so you have to join them. After about 9am you have no chance. However from about 15.00 everyday day people start to leave and a fair few sunbeds become available.
The biggest annoyance to all this is people would regularly reserve sunbeds in the morning and not turn up until mid afternoon, which in my opinion is an absolute liberty. We at least ate breakfast and went straight out on the days we sat by the pool.
When you have paid big money for a holiday like this you don’t expect to have to have anxiety about getting a seat by the pool. It would be much better if a hotel of this calibre could implement an allocation system. Would definitely solve the main issue they seem to have. Or at least by 10am unoccupied sunbeds should have their towels removed.
The other small negative was the cut off from all inclusive at midday. I have never experienced this in any other hotel. We weren’t being picked up until 15.30 so had three hours drinking tap water and had to buy snacks from the shop. Again when paying a premium for a hotel I absolutely would expect to be able to grab a drink up until I left.
Apart from these things I would definitely recommend and would consider returning in the future.
I would give the hotel 4.5 out of 5 purely because of the sunbed situation and all inclusive cut off. Otherwise would have been 5.
We had such a lovely stay here.
The hotel was spotless and meticulously cleaned on a daily basis. The bedrooms were spacious, clean and light. We saw no bedbugs at all…
The food was brilliant. Sometimes All inclusive buffets can be a bit hit and miss. This was different. There was a great selection every night and no two nights were the same while we were there. Lots of fresh fish and meat aswell as a great selection of fruit and veg. The grill and pasta station offers food cooked freshly in front of you. The kids food was good aswell. My children can be fussy but found something every night. Breakfast was equally as good. Nice omelettes made fresh to order aswell as fried eggs etc.
The Pool snack bar set up is brilliant. Self serve on screens, it’s like a takeaway you can order all sorts of things and it is very quick. A nice touch in the mornings was ordering the fresh muffins with coffee.
Drinks are good and all cocktails are included in the all inclusive, which isn’t always the case. I see people moaning about the 2 drink limit on here but the staff only really apply that if it is mega busy. I was generally ordering 4-6 drinks at once and never got refused.
In the evening if you are going to the bar, find a seat and the attentive Waiters provide table service. Much better than waiting at the bar. The entertainment was also pretty good. Nothing cringy or tacky but some good singing acts etc.
Staff are brilliant. They don’t seem to stop working. Very friendly and polite. Again contrary to what some other reviewers have said they work really hard. We had two birthdays while there. My daughter on the first day and son on the last. The hotel do a nice little birthday package which was really reasonable in cost and was a nice touch.
Particular shoutouts are to Bryan the waiter- he regularly made me custom drinks and was always happy to see us and Brian from the fun club who was brilliant with my younger son when he wanted to take part in some of the kids club activities.
The pools were great and are a good temperature to cool off in, while not being freezing. The adult section is good to relax in and is policed really well by the lifeguards to keep stray children out!
Now the only slightly disappointing part- the sunbed wars. The same people every day begin to queue at 7 until the gates open at 7.45. It is then a mad dash with old men literally sprinting for beds. It is almost quite comical.
Regrettably however, if you want a decent sunbed you have to take part in the race. So I had to get up at 7.15 everyday to get down and reserve our sun beds. It is a case of you can’t beat them so you have to join them. After about 9am you have no chance. However from about 15.00 everyday day people start to leave and a fair few sunbeds become available.
The biggest annoyance to all this is people would regularly reserve sunbeds in the morning and not turn up until mid afternoon, which in my opinion is an absolute liberty. We at least ate breakfast and went straight out on the days we sat by the pool.
When you have paid big money for a holiday like this you don’t expect to have to have anxiety about getting a seat by the pool. It would be much better if a hotel of this calibre could implement an allocation system. Would definitely solve the main issue they seem to have. Or at least by 10am unoccupied sunbeds should have their towels removed.
The other small negative was the cut off from all inclusive at midday. I have never experienced this in any other hotel. We weren’t being picked up until 15.30 so had three hours drinking tap water and had to buy snacks from the shop. Again when paying a premium for a hotel I absolutely would expect to be able to grab a drink up until I left.
Apart from these things I would definitely recommend and would consider returning in the future.
I would give the hotel 4.5 out of 5 purely because of the sunbed situation and all inclusive cut off. Otherwise would have been 5.
Odgovor hotela
Napisano: 7. kol 2026.
Dear Guest,
Thank you so much for taking the time to share such a detailed and thoughtful review with us!
We are absolutely delighted to hear that you had such a lovely stay, enjoyed the spacious rooms and appreciated our variety of food and snack options. It is fantastic to know that your children found great meals every night and that our evening entertainment met your expectations. A huge thank you for your kind words about Bryan and Brian—they will be thrilled to receive your personal shout-out for making your family feel so welcome!
We also truly appreciate your constructive feedback regarding the sunbed situation and the midday all-inclusive cut-off on departure day. We completely understand how frustrating it is to deal with towel reservations and early departures, and your suggestions about a sunbed allocation system or stricter towel removal policies are invaluable as we continually look for ways to improve our guest experience.
Thank you once again for your 4.5-star review. We hope to have the pleasure of welcoming you and your family back to Spring Hotel Bitácora & UP! in the near future!
Warmest regards,
Claudia
Customer Experience Team
Thank you so much for taking the time to share such a detailed and thoughtful review with us!
We are absolutely delighted to hear that you had such a lovely stay, enjoyed the spacious rooms and appreciated our variety of food and snack options. It is fantastic to know that your children found great meals every night and that our evening entertainment met your expectations. A huge thank you for your kind words about Bryan and Brian—they will be thrilled to receive your personal shout-out for making your family feel so welcome!
We also truly appreciate your constructive feedback regarding the sunbed situation and the midday all-inclusive cut-off on departure day. We completely understand how frustrating it is to deal with towel reservations and early departures, and your suggestions about a sunbed allocation system or stricter towel removal policies are invaluable as we continually look for ways to improve our guest experience.
Thank you once again for your 4.5-star review. We hope to have the pleasure of welcoming you and your family back to Spring Hotel Bitácora & UP! in the near future!
Warmest regards,
Claudia
Customer Experience Team
Obitelji
Napisano: 6. kol 2026.
Food and Entertainment!!!
Great entertainment, worked so hard to make sure we had a great time, would recommend to a young family.
Food was great and lots of choice for all ages.
Food was great and lots of choice for all ages.
Odgovor hotela
Napisano: 7. kol 2026.
Dear Danbrowne96,
Thank you so much for taking the time to share such a wonderful review!
We are thrilled to hear that both our food and entertainment exceeded your expectations. It is fantastic to know that you enjoyed the variety and quality of our dining options, and that our entertainment team’s hard work made your stay so special. Knowing that you would recommend us to young families is deeply rewarding for all of us.
We truly appreciate your kind feedback, and we look forward to welcoming you and your family back to Spring Hotel Bitácora & UP!.
Warmest regards,
Claudia
Customer Experience Team
Thank you so much for taking the time to share such a wonderful review!
We are thrilled to hear that both our food and entertainment exceeded your expectations. It is fantastic to know that you enjoyed the variety and quality of our dining options, and that our entertainment team’s hard work made your stay so special. Knowing that you would recommend us to young families is deeply rewarding for all of us.
We truly appreciate your kind feedback, and we look forward to welcoming you and your family back to Spring Hotel Bitácora & UP!.
Warmest regards,
Claudia
Customer Experience Team
Izvrsna lokacija
C. California, 1, Arona, 38660, Španjolska|6,82 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 1 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Američki doručak, Kontinentalni doručak, Engleski doručak, Bezglutenski doručak, Talijanski doručak, Veganski doručak, Vegetarijanski doručak
The Gala Dinner is not included in the room rate for stays on December 25 and December 31. The rates of the Gala Dinner are based on room type and occupancy (guests sleeping in extra beds will be charged separately). Please note that only children between the ages of 2 and 12 years old will be considered children.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
Spring Hotel Bitácora: često postavljana pitanja
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