Zenit Borrell
+ 83
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
24-satna recepcija
Više o hotelu Zenit Borrell
Zenit Borrell
Zenit Borrell nalazi se u četvrti Eixample u Barceloni, 15 minuta hoda od elegantnog Bulevara Passeig de Gràcia. Nudi moderne, zvučno izolirane sobe s besplatnim bežičnim pristupom internetu i satelitskom televizijom.
Recenzije od 
Poslovni putnici
Napisano: 14. kol 2026.
Great location, helpful staff.
I stayed in Zenit Borrell recently for a short trip to Barcelona. I found the staff to be really friendly and accommodating. The hotel, while not right in the centre of Eixample, was very accessible for walking in a lovely area with great cafes close by and a shop across the road.
The room was newly refurbished, very modern and clean.
The terrace was gorgeous to go to in the afternoon and the hotel allowed me use it on checkout day as I had a late flight in the evening which I thought was really great.
My only negative is that my room on the first floor only had an internal window looking straight out to a wall and another window. I couldn’t tell if it was cloudy or sunny or day or night because I couldn’t see the sky. Also there was the sound of water coming from above or next door.
I would recommend the hotel but would definitely ask for a room with external window and on one of the higher floors.
The room was newly refurbished, very modern and clean.
The terrace was gorgeous to go to in the afternoon and the hotel allowed me use it on checkout day as I had a late flight in the evening which I thought was really great.
My only negative is that my room on the first floor only had an internal window looking straight out to a wall and another window. I couldn’t tell if it was cloudy or sunny or day or night because I couldn’t see the sky. Also there was the sound of water coming from above or next door.
I would recommend the hotel but would definitely ask for a room with external window and on one of the higher floors.
Snimio anonimni putnik
Napisano: 11. kol 2026.
Boravak: kol, 2026
Beautiful place, recently remodeled, everything clean and the staff it's also excellent. I'll comeback for sure!!!
Parovi
UK
Napisano: 28. srp 2026.
Top class, clean, luxury, Huge well done to the owners
Location excellent. Atmosphere 10/10. Clean,
Love how much luxury they make in one room. We stayed in room with balcony, tv moves so you can watch Netflix outside. After a long day walking around the city dipped in the pool at 10pm and felt instantly refreshed. Can’t fault how hotel and absolute 10/10
Love how much luxury they make in one room. We stayed in room with balcony, tv moves so you can watch Netflix outside. After a long day walking around the city dipped in the pool at 10pm and felt instantly refreshed. Can’t fault how hotel and absolute 10/10
Odgovor hotela
Napisano: 30. srp 2026.
Hi Kat,
What a title, thank you so much! Reading "Huge well done to the owners" genuinely made our day, and we'll be sure to pass that on.
We're thrilled you loved the room with the balcony and that little detail of the moveable TV for watching Netflix outside, it's exactly the kind of thoughtful touch we had in mind when the hotel was completely renovated last year. And there's something special about ending a long day exploring Barcelona with a late dip in El Zielo, our rooftop pool, so we're glad you discovered that too.
Location 10/10, atmosphere 10/10, "can't fault the hotel", honestly we couldn't ask for more. Thank you for taking the time to share this.
We'd love to welcome you back from Edinburgh anytime.
Warmly,
Eduard Sultana
Director
Hotel Zenit Borrell****
What a title, thank you so much! Reading "Huge well done to the owners" genuinely made our day, and we'll be sure to pass that on.
We're thrilled you loved the room with the balcony and that little detail of the moveable TV for watching Netflix outside, it's exactly the kind of thoughtful touch we had in mind when the hotel was completely renovated last year. And there's something special about ending a long day exploring Barcelona with a late dip in El Zielo, our rooftop pool, so we're glad you discovered that too.
Location 10/10, atmosphere 10/10, "can't fault the hotel", honestly we couldn't ask for more. Thank you for taking the time to share this.
We'd love to welcome you back from Edinburgh anytime.
Warmly,
Eduard Sultana
Director
Hotel Zenit Borrell****
Obitelji
Napisano: 13. srp 2026.
Awful couple of nights at Zenit Borrel
Manger arguing on phone when we arrive. Staff rude at bar when getting a drink. Door doesn’t lock (anyone can just walk into any room. Not clean. Restaurant shuts when ever they want. Pool is tiny and very cold. I have no idea how this is a 3.8 rated!
Odgovor hotela
Napisano: 24. srp 2026.
Dear Aaron,
Thank you for taking the time to write this review, and above all for your honesty. I'm deeply sorry that your stay with your family was marked by so many situations that simply should not have happened: the manager's attitude upon your arrival, the lack of courtesy at the bar, a security issue as serious as a door that doesn't lock properly, the cleanliness, the restaurant's opening hours, and the pool. None of this reflects the level of care that any guest, let alone a family, deserves to find with us.
I want you to know that the hotel now has new Management. We were closed for 10 months for a complete renovation, from the very core of the building, and we are working every day to bring all departments together into one team, far more connected and closer to the guest. Precisely because of that, a story like yours is especially painful to read, as it describes exactly the opposite of what we want to be, and it pushes us to look closely at every single point you mention, starting with something as important as the safety of the door.
I truly wish you had let us know during your stay, at the moment any of these situations occurred, so we could have acted immediately instead of letting you leave feeling this way. If we weren't quick or genuine enough in our response at the time, I sincerely apologize for that too.
I would really appreciate the chance to speak with you personally, to understand what happened in more detail and see, in good faith, how we can make this right. Talking things through is how people truly understand one another, and I remain entirely at your disposal whenever you'd like to reach out directly.
Thank you again for your feedback, as hard as it may have been to write, since it's exactly what we need to genuinely improve.
With my best regards,
Eduard Sultana
Director, Hotel Zenit Borrell
Thank you for taking the time to write this review, and above all for your honesty. I'm deeply sorry that your stay with your family was marked by so many situations that simply should not have happened: the manager's attitude upon your arrival, the lack of courtesy at the bar, a security issue as serious as a door that doesn't lock properly, the cleanliness, the restaurant's opening hours, and the pool. None of this reflects the level of care that any guest, let alone a family, deserves to find with us.
I want you to know that the hotel now has new Management. We were closed for 10 months for a complete renovation, from the very core of the building, and we are working every day to bring all departments together into one team, far more connected and closer to the guest. Precisely because of that, a story like yours is especially painful to read, as it describes exactly the opposite of what we want to be, and it pushes us to look closely at every single point you mention, starting with something as important as the safety of the door.
I truly wish you had let us know during your stay, at the moment any of these situations occurred, so we could have acted immediately instead of letting you leave feeling this way. If we weren't quick or genuine enough in our response at the time, I sincerely apologize for that too.
I would really appreciate the chance to speak with you personally, to understand what happened in more detail and see, in good faith, how we can make this right. Talking things through is how people truly understand one another, and I remain entirely at your disposal whenever you'd like to reach out directly.
Thank you again for your feedback, as hard as it may have been to write, since it's exactly what we need to genuinely improve.
With my best regards,
Eduard Sultana
Director, Hotel Zenit Borrell
Parovi
Napisano: 9. srp 2026.
No Privacy
Our experience at this hotel was extremely disappointing, not because of the room itself, but because of how little respect was shown for our privacy.
Before leaving the room, we placed the Do Not Disturb sign on our door. When we returned, we found that someone had entered our room and removed the spare key card that had been left inside. We immediately went to reception to ask why anyone had entered our room despite the Do Not Disturb sign.
The only response we received was that it was “a misunderstanding.” There was no proper explanation, no genuine apology, and no attempt to make things right or reassure us that our privacy and belongings had been respected. The staff seemed to treat the situation as if it were insignificant.
For any hotel, respecting a guest’s privacy is one of the most basic expectations. If a Do Not Disturb sign is displayed, entering the room should only happen in exceptional circumstances, and if a mistake is made, it should be handled professionally with a sincere apology and appropriate follow-up. Unfortunately, that was not our experience.
This incident completely affected our sense of security and comfort for our stay. We left feeling that our privacy had been violated and that our concerns were dismissed rather than taken seriously.
We would not stay here again, nor would we recommend this hotel to anyone who values privacy, professionalism, and respectful customer service.
Before leaving the room, we placed the Do Not Disturb sign on our door. When we returned, we found that someone had entered our room and removed the spare key card that had been left inside. We immediately went to reception to ask why anyone had entered our room despite the Do Not Disturb sign.
The only response we received was that it was “a misunderstanding.” There was no proper explanation, no genuine apology, and no attempt to make things right or reassure us that our privacy and belongings had been respected. The staff seemed to treat the situation as if it were insignificant.
For any hotel, respecting a guest’s privacy is one of the most basic expectations. If a Do Not Disturb sign is displayed, entering the room should only happen in exceptional circumstances, and if a mistake is made, it should be handled professionally with a sincere apology and appropriate follow-up. Unfortunately, that was not our experience.
This incident completely affected our sense of security and comfort for our stay. We left feeling that our privacy had been violated and that our concerns were dismissed rather than taken seriously.
We would not stay here again, nor would we recommend this hotel to anyone who values privacy, professionalism, and respectful customer service.
Odgovor hotela
Napisano: 24. srp 2026.
Dear Farida,
Thank you so much for taking the time to share your experience with us, and above all, thank you for your honesty. What you describe, someone entering your room despite the Do Not Disturb sign, and the lack of a proper explanation or genuine apology at the time, does not reflect at all the respect and seriousness every guest deserves, and for that I offer my sincere apologies on behalf of the entire team.
I want you to know that the hotel now has new Management. We were recently closed for 10 months for a complete renovation, from the very core of the building, and throughout this process we've also worked on bringing every department together into one single team, far more connected and attentive to every detail. We know we still have much to learn from every piece of feedback, and yours helps us understand exactly where we fell short and how to make sure it never happens again.
I truly wish you had let us know during your stay, right when it happened, so we could have taken action immediately instead of letting you leave with that feeling. And if we weren't quick enough in addressing it or giving you a genuine response at the time, I apologize for that as well.
I would really love the chance to speak with you personally. Talking things through is how people truly understand one another, and I'm confident that, in good faith, we can find a solution together that helps you feel your privacy and trust do matter here. I remain entirely at your disposal whenever you'd like to reach out.
Thank you again for your review, and I sincerely hope to have the opportunity to show you the hotel Zenit Borrell is today.
With my best regards,
Eduard Sultana
Director, Hotel Zenit Borrell
Thank you so much for taking the time to share your experience with us, and above all, thank you for your honesty. What you describe, someone entering your room despite the Do Not Disturb sign, and the lack of a proper explanation or genuine apology at the time, does not reflect at all the respect and seriousness every guest deserves, and for that I offer my sincere apologies on behalf of the entire team.
I want you to know that the hotel now has new Management. We were recently closed for 10 months for a complete renovation, from the very core of the building, and throughout this process we've also worked on bringing every department together into one single team, far more connected and attentive to every detail. We know we still have much to learn from every piece of feedback, and yours helps us understand exactly where we fell short and how to make sure it never happens again.
I truly wish you had let us know during your stay, right when it happened, so we could have taken action immediately instead of letting you leave with that feeling. And if we weren't quick enough in addressing it or giving you a genuine response at the time, I apologize for that as well.
I would really love the chance to speak with you personally. Talking things through is how people truly understand one another, and I'm confident that, in good faith, we can find a solution together that helps you feel your privacy and trust do matter here. I remain entirely at your disposal whenever you'd like to reach out.
Thank you again for your review, and I sincerely hope to have the opportunity to show you the hotel Zenit Borrell is today.
With my best regards,
Eduard Sultana
Director, Hotel Zenit Borrell
Lokacija
Comte Borrell, 208, Eixample, Barcelona, 08029, Španjolska|1,55 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Zenit Borrell: često postavljana pitanja
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