Mac Puerto Marina Benalmádena
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Mac Puerto Marina Benalmádena
Mac Puerto Marina Benalmádena
Hotel Mac Puerto Marina Benalmádena nalazi se uz živahnu marinu u Benalmádeni, a nudi vanjski bazen, besplatni WiFi u cijelom objektu i recepciju otvorenu 24 sata dnevno. Klimatizirane sobe imaju satelitsku TV i balkon ili terasu.
Napisano: 25. srp 2026.
A Immaculate Hotel
Odgovor hotela
Napisano: 26. srp 2026.
Thank you very much for taking the time to share your wonderful feedback following your stay with us.
We are delighted to hear that you enjoyed your spacious room, the pool views, and the rain shower, as well as the exceptional cleanliness and convenient location of the hotel. It is particularly pleasing to know that you considered our pool to be one of the best you have experienced.
We are also grateful for your kind comments regarding our staff. Providing our guests with attentive and welcoming service is of great importance to us, and your appreciation is sincerely valued by the entire team.
Thank you once again for your generous review. We very much hope to have the pleasure of welcoming you back to our hotel in the future.
Kind regards,
Elisa Ruiz
Deputy Manager
Mac Puerto Marina Hotel
Napisano: 24. srp 2026.
A Nice week in the Sun
Odgovor hotela
Napisano: 24. srp 2026.
Thank you for returning to stay with us and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your visit again this year and that you appreciated the friendliness of our staff, the cleanliness of your room, and the excellent choice of food available for breakfast and dinner.
We also appreciate your comments regarding the changes to our pool area and the atmosphere of the hotel. We understand that returning guests may notice changes from previous visits, and we are grateful that you have highlighted this for others who may be familiar with the hotel from past stays.
It is wonderful to hear that, despite these changes, you had an enjoyable weekend in the sunshine. We hope to have the pleasure of welcoming you back again in the future and wish you all the best until then.
Best regards,
Elisa Ruiz
Deputy Manager
Mac Puerto Marina Hotel
Napisano: 5. lip 2026.
This hotel doesn’t disappoint
For me, the most important part of my holiday is the cleanliness of the hotel, especially the room and the bed. This hotel is immaculately clean, the bed is very comfy, and the walk in shower is great. The rooms are cleaned every day, and fresh towels whenever you need them.
We found all areas of the hotel immaculately clean. The staff work non stop to keep the standards high.
Every member of the hotel staff is very friendly, from reception to restaurant to bar staff, everyone is lovely.
This year, it was good to see the pool area had been upgraded and much easier to get into the pool with the wider steps. It’s good to know that this work was done on the recommendations and feedback from previous guests (reviews), and shows that the team do listen and take action to make improvements.
We went on a bed & breakfast board, and I looked forward to breakfast every morning, there’s such a good variety to choose from.
I could go on, I absolutely love this hotel, and the location is just amazing, right on the beautiful marina. We can’t wait to come back again, hopefully next year.
Odgovor hotela
Napisano: 5. lip 2026.
Thank you so much for your wonderful review and for choosing to return to our hotel for a second stay. We are absolutely delighted to hear that your recent visit was just as enjoyable as the first and that we were able to meet your expectations once again.
It is especially rewarding to know that our high standards of cleanliness, comfort, and service contributed to such a positive holiday experience. Your kind words about our housekeeping team, restaurant staff, bar staff, and reception team will be shared with everyone, as they work hard every day to ensure our guests feel welcome and well cared for.
We are also pleased that you noticed and appreciated the improvements made to the pool area. Guest feedback is incredibly important to us, and we are committed to continually enhancing our facilities and services based on the suggestions we receive.
Thank you for highlighting our breakfast selection and our beautiful location by the marina. It means a great deal to us to know that these aspects helped make your stay memorable.
We truly appreciate your loyalty and your heartfelt recommendation. We look forward to welcoming you back again next year for another fabulous stay.
Best regards,
Elisa Ruiz
Deputy Manager
Mac Puerto Marina Hotel
Napisano: 28. srp 2026.
Fantastic Hotel & Loction
Odgovor hotela
Napisano: 28. srp 2026.
Thank you so much for taking the time to share such a wonderful review and for your continued loyalty to our hotel over the past 14 years. It truly means a great deal to all of us to know that you continue to choose us for your holidays year after year.
We are delighted to hear that you enjoy our superb location, welcoming atmosphere, cleanliness, food, entertainment, and the range of options available at breakfast. It is especially lovely to hear your kind comments about our team. We are very proud of the familiar faces who have been part of our hotel family for many years, and we know how much our returning guests value that personal touch.
We are also incredibly grateful that you have recommended us to your friends and family, and that they have returned to stay with us and recommended us to others. There is no greater compliment than the trust and loyalty of our guests.
Thank you once again for your fantastic feedback and for your continued support over the years. We look forward to welcoming you, your family, and your friends back for many more memorable stays in the future.
Warmest regards
Elisa Ruiz
Deputy Manager
Mac Puerto Marina Hotel
Napisano: 27. srp 2026.
Mac Puerto Marima
Odgovor hotela
Napisano: 28. srp 2026.
Thank you for taking the time to share your experience with us. We are pleased to know that you appreciated our central location and the cleanliness of our rooms.
However, we are truly sorry to hear about your experience with the buffet and, above all, about the health issues you experienced during your stay. We take any concerns regarding food quality, temperature and, most importantly, the wellbeing of our guests, extremely seriously.
We would like to reassure you that we follow strict food safety and control procedures, including rigorous traceability measures for all food products served at our hotel. At the time of your stay, and among approximately 600 guests, we had not received any other reports of a similar nature.
While we fully understand and regret your concerns, it is also possible that the symptoms may have been caused by an individual food intolerance or by something consumed outside the hotel. Nevertheless, we have taken note of your comments and will share them with the relevant teams so that all procedures and controls can be reviewed once again.
We sincerely regret that your stay did not meet your expectations and appreciate you bringing your concerns to our attention.
Best regards,
Elisa Ruiz
Deputy Manager
Mac Puerto Marina Hotel
Izvrsna lokacija
Avenida del Puerto Deportivo, s/n, Benalmádena, 29630, Španjolska|5,49 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
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